I have nothing but positive experiences with this travel agency. After three weeks of working with…read morethe agency, yesterday I booked flights for me and five friends and the travel agent was always pleasant and helpful. She answered all of our questions and stayed late to make sure we got our booking finalized. One thing is that their hours are standard business hours. So, it is hard to get in touch after 530p. I normally dont use a travel agent, but with travelers from different cities and trying to book an all-inclusive, it was a great benefit. I called around to other travel agencies and they had the best pricing. They also have a price match guarantee (not sure how it works). Update: After returning from our trip, I am very satisfied with the service and think that the travel agent was well informed and helpful throughout the whole process. Would recommend their services :D

Vicky made our Alaskan Cruise, flight and hotel effortless, at least for us it was. Vicky spoke…read moredirectly with the airlines, hotel, and the cruise line while we listened. We had flight vouchers that she navigated those for us when a previous travel agent would not. Vicky was very through but also a joy to work with. We have used other travel agents before but she beats them all out. We will be reaching out to Vicky for our next vacation. If I could give more than 5 stars I would.

We just got back from a wonderful trip, courtesy of Victoria Callas of Arcadia Travel & Cruises…read more Many folks these days tend to "skip" using a travel agent, preferring to make their own travel plans. While there are all kinds of websites & apps to use, having a great travel agent is worth its weight in gold! All is fine on a trip until trouble appears. With a travel agent, you have a REAL LIVE PERSON to call if you run into a snag! A great travel agent like Vicky knows all the tricks and shortcuts that can really bump your trip up to the next level. Having her expertise at the tip of your fingers can provide solutions to problems. Covid restrictions change frequently. She's up to date on the requirements, not just for where you're starting your trip, but also for your trip's destination! What if someone in your party falls ill? What if you miss a connecting flight? THOSE are situations when a seasoned travel agent like Vicky can come to your rescue. Vacations can take many twists & turns. It's the situations that you CAN'T predict, that Vicky can assist with. For example, in 2012, I took my 78 year old mother-in-law to Puerto Rico. The first 3 days were great but unfortunately mom came down with a stomach issue requiring hospitalization. Luckily, Vicky was by our side (via phone) every step of the way! She rebooked our return flight which had to be delayed until mom was better. What was a language barrier for me (as I only speak English) was no problem for Vicky who is multi-lingual. She's a godsend. She's been our treasured travel agent for over 30 years! She goes out of her way to make sure everything goes smoothly before, during and after your trip. She's the BEST! Thank you Vicky for all the years of great trips that you've booked for us! We look forward to many more!

Wanted a unique experience and an out of the ordinary trip. Did not want to use the typical…read more"google/ online provider", I wanted a professional that I could speak to. The company was very knowledgeable and informative when it came to giving me ideas for our trip! Will definitely use them again!

As a middle aged educated woman I think I have enough sense to ensure my travel plans fit with the…read moreschedule of my friend who I plan to see. I cannot understand why this travel agent would direct me me to "make sure and ask " said friend if I can visit. I had called the agent to seek professional and kind service and support in booking my flight and car rental. I unfortunately didn't receive such. A couple other remarks were made that just were not good customer service. So I have secured an agent with respect and professionalism. I think it's too bad that it is not in the area, thus not using local business.

I had recently applied for a Tourism (L) Visa at the Chinese Consulate in Chicago (FYI- they do not…read moreaccept appointments for applying for a visa). I'm visiting from out of state so it did mean I was taking a mini vacation ...twice, unless I decided to stay for 5 weekdays as it takes 4 business days to process and then you can pick up on the 4th day. I applied on a Friday and it was ready by the following Wednesday according to the pickup receipt. The day of pickup, I got there by 9:05 and I was like 3rd in line to wait for the office to open but once it's almost 9:30 you won't see the line in the lobby because the people will be making their way upstairs to go through security. You stay in the same order as when you line up downstairs after you sign in with security. Once upstairs, the line splits off depending on what you are doing. There's a separate line for pickup and a separate line for applying for the visa- so just because you see 10 people ahead of you, maybe 3 of them is for pickup. So, before you go to the embassy, you need to apply via the online form and you need to include a headshot of yourself on a white background, not off-white because the application will not let you move forward. I typed just my personal info in CAPS but did everything else in normal writing with some capitalizations. Though it says that filling in your "position" at your job and "job duties" as optional--You actually need to fill it because they will make you fill it on the spot if you don't. The "where you stay form" is not optional, though it says that...I had to fill it at the embassy so just print and have it ready to give to the officer. I had all my photocopies in color but I'm not sure if that matters but to be safe, I wanted the copies to look exactly as they are. I put that I wanted multiple entries for 9 years and something, and I got multi for 10 years and I am a US citizen who had a 6 months Chinese visa 15 years ago when I was studying abroad in HK. If you have all your documents, it should be very fast at the window. The day I applied I got to the building around 10:30AM, silly me brought a coffee up thinking I can drink it while I wait inside...SIKE. You can't bring any drinks or food inside the office. So, I was outside chugging my coffee! This meant, like 7-8 people passed me while I was drinking my coffee in a span of like 7 mins and I finally went through security at around 10:35AM? I was #19 but they were on #5. I was called around 11:30AM and it took less than 10mins for the officer to review my docs and approve it. They give you a pink receipt to bring back to pickup your visa! You can pay with credit card on day of pickup and it's $140--NO CASH ACCEPTED Here's what I brought with me: - my actual valid passport with at least 6 months - printed copy of my passport -my actual copy of old passport (this is required because I had a visa before) -printed copy of my OLD passport (this is required because I had a visa before) -printed copy of OLD CHINESE VISA (this is required because I had a visa before) - copy of your state ID - printed copy of your completed Visa application with the QR Code -copy of marriage certificate (because of name change) -Where you Stay Form They had 2 officers that were just for the visa application line.

The address is 1 E. Erie. Everything was very fast and efficient. They no longer have computers…read moreto use and making copies is .25. It would have taken us a few minutes because they are so fast and efficient but we needed to take pictures which took longer that the actual processing our documents. It is a great deal for the pictures and they looked better than the ones at Walgreens.

I found this travel agency on Reddit of all places! After seeing their great reviews on Yelp, their…read moreyears of experience, and that their US office was located in Chicago, my husband and I utilized their services to book our honeymoon. The booking process was very smooth. Andi was assigned to us and she took great care of us. I appreciated that she asked activities that we were interested in and planned our stays around that. The information provided to us was very detailed. The tours, hotels, and transportation were wonderful. The vans they had us in were super clean and drivers were friendly and bilingual. The transportation arrived at exact scheduled times for ALL of our tours and transfers. I also appreciated that they included what to pack for the different activities. I highly recommend this travel agency for your costa rica travel needs. PURA VIDA!

Shoutout to the good folks at Costa RIca Experts! Aaron and his team helped me plan a 7 day, 6…read morenight trip to beautiful Costa this past week. They really listened to all my inputs, from locations to types of activities. The final result turned out to be one incredibly detailed itinerary that also had room for flexibility and spontaneous exploration. I'm writing this review literally still on my second to last night here and am so grateful to have found them on Yelp!

Thank you for your help with this latest trip too. We appreciate the fact that you continued to…read morecheck hotel prices over the weekend, so that we have the same rooms, but at cheaper prices than we'd originally booked. Such service is rare.

Michael upgraded us (total of 3 people) to first class seats for a flight to Miami. He also was…read moreable to get us better seats on the way back. He is a very nice guy and works very hard in his business. Thanks again Michael.

I had to leave the country for an Emergency, but my US passport was expired, and I did not have the…read moreappropriate paperwork to enter the countries of travel. AK and staff were courteous and knowledgeable about the approach and accurately completed the necessary paperwork. The end result was - Getting my US Passport on time and traveling stress-free! Thank you, Chicago Passport & Visa, for all your help!

said they'd have my passport in 2-4 weeks and got it in 10 days. That's a flex. the chubby Mexican…read morefella needs to get out more. Iykyk

Just worked with Cary Travel Agency and booked my trip!! This was the SAME exact trip I asked Janis…read moreAnne's rep to work on previously and was practically laughed at when I gave my suggested budget. Janis Anne lost a sale and yes, I'm going to Cancun to a 5 star resort that friends of mine have already stayed at and love. Thanks Cary Travel Agency!!! No thanks to Janis Anne Travel. Maybe JATs receptionist (the face of your company) shouldn't be so rude to callers. I'd never worked with an agency before so this was new to me - I told her this yet got no assistance, just scoffed at. Horrible experience, I'll never go back and never recommend. Go to Cary Travel Agency, they're wonderful!!!!

I started using Janis Anne Travel for my first trip without my parents going back to 1993. Since…read morethis date, so may years ago, I have booked my vacations exclusively through this agency. All of the representatives in the office are world travelers who not only look for the best deal, but who also have expertise, recommendations, and insight into so many destinations. I have booked many vacations though out the years with this agency and in the last five years have booked group vacations through them. With the help and recommendations of Ms Janis Anne herself, our group of 20 plus have been able to share the most memorable vacations that words cannot explain. How nice is it to pick a place to vacation, sit back, and let them make the plans. They are there so you can enjoy. I would highly recommend sitting down with a representative of Janis Anne Travel and let them know what you want, but also to listen to them if they have any recommendations, ideas, etc. Nothing but A+ service here and I do believe that resorts, hotels , etc. realize that they need to give you their best because of who you booked through. I am looking forward to my next trip this New Years 2017/18 and 25 years of working with Janis Anne and all her representatives at Janis Anne Travel Inc. I have and continue to recommend !