3/14/26 Getting lunch!! Ordered on the app. Chicken Al Pastor is back! Got a burrito bowl with it. Great! Paid for it on the app and went to pick it up!! Arrived, greeted and received!! Lunchtime!! 1/2 is Plenty! It was DELICIOUS and enough. Spicy GREATNESS! Flavorful too!! Plus, another meal! Good service & GREAT Chicken Al Pastor Burrito bowl! Highly recommended!!! read more

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Unsanitary Conditions. I am writing this review to express my serious concern regarding the unsanitary conditions I witnessed at the Chipotle in Fig Garden. As shown in the attached photo, the serving line was in a disgusting state of disarray. Despite having five employees behind the counter, no one took the initiative to wipe down the line, which was covered in a mix of guacamole, various salsas, sour cream, and meat debris. The food quality was equally concerning; the corn and pico de gallo were dried out, suggesting they had been sitting out for too long. Because of the state of the counter, my two bowls were dragged through a wet, messy surface covered in cross-contaminated ingredients. This is particularly alarming for anyone with food allergies. Beyond the cleanliness issues, the portion control was highly inconsistent. I requested double rice but received a single scoop, along with an extremely sparse portion of steak. It wasn't until after my bowl had already passed the station that staff refilled the steak container and served the next customer a significantly larger portion. When I politely asked for a fresh lid due to the mess on the outside of my container, I was met with attitude from the staff. While one employee eventually grabbed a towel to wipe the line down immediately after I spoke up, it was clear that the team knew better and simply neglected to maintain basic hygiene standards throughout the rush. I am deeply disappointed with this experience and would advise others to think twice before dining at this location. read more

Chipotle Mexican Grill - Take a look at the line and everything surrounding it - Mexican Near Me - Fresno, California

I have been going here for a while. Always saw the same faces and the same manager. Everyone worked in harmony Yesterday went in with my wife and I am not to sure on where all the crew went but they had a new crew of people and every dam thing went to hell! First off the rice was down to the old shit. They were serving amounts that were way skimpy. There was a little gal who provided very bad service. Obviously the was another person who was new that was didn't know what the fuck she was doing! This place went to shit fast. There was an apron in the middle of the isle that was clearly a slipping hazard. I don't know where the old crew went but the new crew was terrible. It was a Friday night and about 8 pm when we went. People go there because you would think that being a part of the fig garden area that this restaurant would provide excellent service but no. I am shocked and upset of how that whole location was operating! I hope the owner reads this! I never going back to the shit hole! I ADVISE IF YOU ARE READING THIS AND ARE THINKING ABOUT GOING HERE DO NOT DO IT FIND ANOTHER RESTAURANT! GO TO ANOTHER LOCATION! If I could give 0 stars I would! read more

So me and my friend went to this location of chipotle. The front of the area was very pleasant to walk in as went in the staff greeted us and proceeded to see if we wanted to order which we did. I ordered the chicken bowl which chicken and black beans with homemade salsa, cheese, and lettuce. I thought they had really had big portions of serving . My friend ordered a Carne Asada burrito, which was also large. Both tasted very good. Inside of the restaurant was very clean. I'll be back soon. read more

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Been to several other Chipotle locations in town and this one by far is my go to favorite. Service is great and food has always been superb. The manager here is awesome! Seriously, whenever I had a problem with my order (as I order a lot here for my employees), he's always made it right! Thank you for great food and great service. #1 Chipotle place in town (my vote hands down)! read more

Chipotle Mexican Grill - Upside down burrito bowl w/ 1/2 chicken & 1/2 steak - Mexican Near Me - Fresno, California

While in the Fresno area, we stopped for lunch at the Chipotle in the Fig Garden Village. We've been to many Chipotle locations before but have never thought to complete a review. I ordered the quesadilla with barbacoa and to my surprise, it came with 3 sides. I selected the veggies, pinto beans and corn with a side of hot salsa. My husband ordered a burrito with sofritas (plant based) with black beans, white rice, lettuce and the medium salsa. We also shared a side of chips. The service was fast and I was impressed by the amount of food in our meals. I've been to some Chipotle's where the server was less than forthcoming. The food was what we expected it to be. I really enjoyed the barbacoa in my quesadilla. I don't normally add meat to my quesadilla. The hot salsa was flavorful and went well with my meal. The chips were yummy but a little over salted. Overall we enjoyed our meals at this location. read more

Chipotle Mexican Grill - Mexican Near Me - Fresno, California

Do not do online orders! My burrito bowl has never had any issues, especially with this location. There was hardly any meat and what meat was in there was dried out. I come to this location often and this was the one time too many it has been like this... Please order in person only and watch the amount they give you, do not let them charge you for "extra" meat. read more

I have never personally been a huge fan of chipotle food, however, came by here the other day and grab some food for some friends of mine and they did a wonderful wonderful job. My friends enjoyed the meal immensely read more

Chipotle Mexican Grill - Mexican Near Me - Fresno, California

What the heck is this? My entire bowl was soup and not edible. Broke through the bag. I tried to eat a little anyways and it was gross. read more

Chipotle Mexican Grill - Mexican Near Me - Fresno, California

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The meat is cut in little pieces and the meat is old not Fresh.If you get food from there order on line

Just wanted to come here and say I had the most amazing experience with the chipotle staff on 05/05/26 around 9:00PM. They were all so kind and attentive, even though it was super busy! Shoutout Alejandro for asking how I was doing and talking to me- so appreciative of folks like that! Y'all got a great team! read more

Food portion chicken is not at all a good value. 11 dollar burrito just a few morels of chicken. Don't recommend this place. read more

Great portions, professional workers, clean environment - lovely experience would return

So went to grab some lunch to go today. Shocked and disappointed on how much or little chicken they put in my bowl. I just moved to Fresno but is there a shortage on chickens here? Won't be going there again or maybe asked for a reasonable amount of chicken. So as you can see there is 1 piece of chicken I picture unless the rest is hiding somewhere in there. So disappointing when you're so hungry! read more

Chipotle Mexican Grill - 1 piece of chicken, the rest must be hiding from me. - Mexican Near Me - Fresno, California

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Great fresh food and fast service The environment is usually clean and welcoming Love the tortilla chips but many times they are very salty read more

Absolutely awful, my mother and I just went there. The food seemed to taste fine, until we notice the lettuce was absolutely covered in bugs. Don't come here unless you want extra protein. read more

I like coming to this place because it's in and out. You order your food and you walk out to eat it right after. It is so convenient. Also I love that they have veggie options and it taste so yummy. The salsas and the sides dishes are great too. My husband orders always the steak burrito and he always say that it is very yummy and filling. My daughter always gets the chicken tacos and she loves them too. She said the carbon flavor is delicious. I order the veggie bowl with beans, rice. Veggies. I also order the chips. They have a kick of lemon and they are delicious. I get the guac too. They have many variety of combinations. They make it fresh and tastes yummy!! This is my place to go when we have little time to eat. So fast and convenient. Thank you chipotle!! I didn't get pictures this time. I will add them next time. read more

Chipotle Mexican Grill - Chips and Guacamole. - Mexican Near Me - Fresno, California

I can always eat here without feeling bad as a result. The ingredients are clean, individually prepared and are of a high quality. I love that I can add more vegetables and skip rice and a tortilla entirely. I go for the bowls for that very reason, beans, tons of fajita veggies, pico de gallo and the rest. It makes for a substantially smaller bowl which is partially the idea. Give me MORE of the good stuff and less of the filler, wherever I go. The food is textured, tasty, and can be very healthy... And it's not so full of crap that it blows my tastebuds out.... IF you're going to be selective and actually consider the things you're putting in your mouth, this is a good place to do that! -G read more

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Don't use the app. The burritos are so much smaller if they don't make them in front of you.

Probably the best one I've been to in Fresno. The staff is always nice. The food tastes fresh. The overall feel of the restaurant is welcoming. I went to the one on west Shaw and it was horrible especially compared to this location. read more

I don't think I should be having to wrap my own burrito....i do not overload mine and I have never had an issue but I was given a burrito that was just folded in half like a taco....just seems a little ridiculous read more

We frequent several Chipotles in the area, but this location has become more inconsistent in their portions, especially when ordering through the app. (We tend to get much smaller amounts than when ordering in the restaurant.) But last week, I was shocked to find a silicone preservative packet in my bowl! We ordered through the app and took it to go. In fact, I didn't find it until I went to eat the leftovers, which means I microwaved what looked like a metallic packet. Very disappointing and concerning. read more

Chipotle Mexican Grill - Burrito bowl with Silicon packet - Mexican Near Me - Fresno, California

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The food is so delicious and healthy! Love the people who work here. Very efficient and friendly. We go there at least once a week.

Will never eat here again!!!!! My stomach started hurting immediately after eating my bowel (bowl) and it was over after that, I got extremely sick. My chips were burnt and food just didn't taste fresh. Rice was mushy and steak tasted chewy and no flavor at all. I wish I would have taken my food back to get a refund but I was to sick to even go back or take pics of that nasty mess. I hate that I paid $20 bucks to get sick. What a freaking waste!!! Never again! read more

This is the BEST Chipotle to go to in town! The staff are all very nice, the store is clean. I used to go to the Manchester Mall one because that is the closest to me but I drive all the way to this one in Fig Garden just for the cleanliness & service. read more

I don't know who's teaching the crew to only serve you half a scoop of meat, and then have the audacity to charge you double for asking for the correct serving size?! Because WTF... scamming a** portions. Completely absurd and easily avoidable read more

To whomever spooned that gloopy brown slop into a cup as a substitute for my $5+ guacamole, I hate your guts.

I was having a bad day so I thought on my way home I'd pick up some chipotle to cheer me up. I mobile ordered but when I got home I opened it up just to see that my bowl was literally only half full. If I pay to get an entree I want full portions, it's not okay to put smaller portions just because it's an online order. read more

Bro in Law drove here for take out. We gave him our order per description on website menu & Bro ordered as asked. The Veggie only had rice, beans, and fajita veg - NO Fresh tomato salsa, corn salsa or Guacamole (guacamole isn't extra in veggie bowl!) The Chicken bowl did not have lettuce blend though it was ordered! It's expensive to eat away from home these days to end up without the ingredients to the complete meal!! read more

They don't train their people how to make the stupid burrito It's so ridiculous they don't have the ingredients ready most of the time it's ran terribly a manager should be fired hasn't Quality Control pretend to be a real business read more

11/21/21 Well what used to be is no more. I mean you used to get a decent burrito at Chipolte but they must tell their employees at their initial training "alligator arms, remember alligator arms". What starts off as a scoop of protein for some reason half of it drops out of the scoop on the way to the burrito. I mean come on your giving me beans and some veggies the least you can do is give a decent portion of protein because you have the audacity to charge me $2.45 for a mini scoop of guacamole. And I do mean mini............. Plus it would have been nice to let me know it was an extra charge. Anyway it was a points gift card but still $13.60 I know there's little hack's to get this and get that and do this to get more - I shouldn't have to............... I won't be back that's for sure and if I do wander in it's because it's a senior moment - somebody just point me in the correct direction out the door. Thank you. read more

It was a Friday night and the restaurant was not very busy. We are long time Chipotle lovers and ordered our usual. I had a salad with brown rice, chicken, mild salsa, 2 scoops medium salsa and sour cream. We also ordered a bag of chips with guacamole. First, the lettuce was frozen which was not very tasty. I decided not to say anything because we were in a hurry so I just picked out the offending lettuce. The biggest disappointments were the lack of flavor in the chips, guacamole and the salsas. Usually, we have a crazy grab for Chipotle's chips, well, not these. Something changed and the chips now taste like a bad supermarket brand. The guacamole should have been returned: turning slightly brown, no flavor. The last thing is with Chipotle medium salsa. No heat whatsoever. So bland. After eating a couple of times in their new Oakhurst location and being disappointed and now with our experience at what used to be our favorite location in Fresno, we will not be back for a very long time, if ever. Too expensive for mediocre food. The Habit is in FG Village so we will be going there for the foreseeable future. read more

Trash they open at 10:30 had a sign that says opens at 11 waited till 11:05 never opened the door waste of time an dirty anyway

I always go to this location when I order, so far so good with service and with mobile order pick up they always have my food ready by the time I get there. It can get busy during the lunch hr but that's pretty much every food place. Friendly staff friendly manager there. Every time I go in I see the manager working with his staff and greeting customers he's always there which is a good thing! Please continue being great!!!! Thank you! read more

This is probably the cleanest chipotle I've been. Love the portions I got. Thank you guys

Disappointed!!!! Burrito bowl was incredibly over salted. Steak was tough and full of fat. Guacamole was not like how they usually make it full of slices of Avocado not mixed or mashed. Called restaurant and was told that I have to call door dash who didn't cook or prepare the food but delivered it. Pay to much money for such a horrid experience. read more

I ordered a bowl with asada for protein. The meat was rubbery and had a lot of chewy fat. I could barely stomach 20% of it, rest in the trash. read more

Every time I order here.. my food is incorrect... or missing half the order.... super frustrating.... I would give one star however the food always tastes good cause it's chipotle.. read more

I was extremely disappointed with this location, I came by around 9:55 not realizing they closed at 10 being that other locations closed at 11. Came by with my niece and were literally rushed out in such a rude manner by the heavier set girl with glasses, I did not ask for her name as I had anxiety with the way she was treating us. I understand that we showed up right before closing, but a simple "we're closed sorry" would've been fine. Rather than being treated in such way. Run a business myself and know this is not okay. read more

You know what you are getting when you go to Chipotle always good! I like the Nees Avenue location in Fresno!