I have a 2001 Lexus and this winter while driving on 97 a rock cracked my front windshield. I tried to contact chip and the phone went to voicemail and told me the voice mailbox was full. I sent a message through yelp and got a response the next day that it would be $350. He then said that before proceeding he would have to inspect the vehicle because it was over 20 years old and asked for my address, so I gave it to him. Four days later he tells me he can't do it because it wasn't a running vehicle. Funny enough I was driving the vehicle back from the store when I got the text. It has been 5 days of run around and poor communication and now I am back to square one to find someone to replace my cracked window. Chips mobile Glass Repair was a giant waste of my time. REPLY to his response: I contacted you about a 2001 Lexus. I gave you my phone number! My most charitable guess is that you came to my house when I wasn't home, without contacting me first, and saw a 1982 Toyota Land Cruiser project sitting by my shop and somehow could not tell the difference between the two cars and still wouldn't call or ask any questions. If you answered your phone or called anyone back this could have been sorted out in 2 minutes! This has been a ridiculously frustrating experience and very unprofessional behavior. I called him to sort it out and he cussed and yelled at me and wouldn't listen to a thing I said. This was shockingly horrible behavior. read more

Chips Mobile Glass Repair - This is the vehicle he is calling "a disaster" - Auto Glass Services Near Me

There are some fantastic auto glass businesses in Bend but this is very convenient if you want someone for chip repair to show up on time, do a solid job and do the repair in your driveway. Nice gentleman too... read more

Quick phone response, quick appointment. Pleasant and on time. Quality work. He even squeezed my daughters car in. read more

Chips mobile repair provided the best price wind shield replacement - they actually come out in less then two days and bam! New windshield!! I felt the mobile service was the most important part- with kids and a family it is hard to arrange to leave a vehicle anywhere, so thankful they came out and got it done! On a side note everything was done through messenger on yelp and being a techie this was awesome! read more

Mark is honest and quick to respond. His pricing is very competitive and he shows up when he says he will and does really clean work. Save yourself the headache of dropping off your car or waiting for hours in a crappy lobby and call Mark out to your location where you can carry on with whatever while he does the job. read more

Marc was amazing. Fast and easy to work with he came right to our Rv spot ASAP. Nice guy and he did amazing work.

Mark did an awesome job! He communicated price and delivery and was great to work with. I had a really fancy windshield with all kinds of sensors and Mark got me the correct glad really quick. Would highly recommend! read more

Amazing quality and service, I'll never use another glass service again. If you live and drive in Central Oregon you know you're going to get glass chips. I've used several different services and they were all fine but Chips stood out: He worked with me in a timely manner, to accommodate my schedule and got my chip fixed right away, he was mobile and he fit me into his schedule immediately so I didn't have to wait days for an appointment. The chip fix itself is excellent, I can't see it unless I get up close and look for it. Friendly service too, but mainly: professional, job done right, quickly, at a fair price. A+ read more

They were prompt , polite and efficient. Very friendly and got the job done at my place of employment. would recommend to anyone who needs windshield repair. read more

Marc communicated well prior to my appointment, had the lowest estimate, and is a careful skilled craftsman

Fast to respond that they didn't want to repair rear windshield. They did recommend another store that we already know is booked. 3 stars is only for fast response. Bummer. Really needed service. Oh well, on to someone else. read more

Make no mistake here!!! Stay way away from this self proclaimed glass mechanic! I'm a retired Journeyman glass glazer of auto, commercial and residential glass installation and had Mark out to install a windshield reflected by his deductible discount offering. It was evident watching his lack of expertise that he and his girlfriends qualifications heralded from a .......YouTube...... education and no more!! The windshield was scratched, my moulding broken and chipped, my interior rearview mirror was glued improperly with butel glue (rendering the mounting tab immovable), it leaked when it rained and poured in at the car wash from the top sill down the inside of the glass......With numerous contacts to get him out to look at and repair/replace his fiasco, he reneged his responsibility on all accounts and even blamed me for scratching my own new windshield! CAN YOU BEAT THAT???!!!..... No satisfaction was returned whatsoever from Mark Sanderson! Taking it further to canvas other reputable glass installers in the area I found that all were very surprised that he was installing windshields! "we all thought he was just a chip repair guy and negligible in his experience there too" Nobody (5 shops checked for his references) could point a finger as to any experience for certification as to his local schooling on windshield repair! .......Here's a good recommendation or warning if you will for all who's possibly connecting with this guy for glass work to learn a lesson from my experience stated here. Save yourself greef and money and STAY AWAY.......FAR AWAY FROM THIS AIMLESS LAYMAN. read more

We just purchased a brand new 2018 Toyota 4Runner and got a crack across the whole windshield the first week we had it! BUMMER! We got in touch with Mark and he was very responsive and quick about everything he did! He got it ordered and installed the next day. Great price as well!! Will refer everyone I know to him! read more

I could not have asked for better service than the service I received from Chips. I was referred here by a friend, to replace the windshield in my meticulous Tundra. Mark came out and went the extra mile. Actually he went even further, and managed to get the glass I needed over night and installed before 9AM the following today. I'm still shocked that a company would go that far for a customer. The result was a perfectly quiet and water tight new windshield at an affordable price. Thanks so much, Chips. read more

Mark went above and beyond!! The first windshield was defective, which is not common. Mark worked with the distributor to get a new one for me. He did a great job of keeping me posted on the progress and assuring me it would be taken care of. I really appreciate his service, honesty and righting the situation. I would use him again and highly recommend him. Thank you Mark! Much appreciated. read more