IF YOU LOVE YOUR LOVED ONE & WANT TO PROTECT THEM DO NOT TAKE THEM THERE!! Drs do not attend…read morepatients there & the honest nurses themselves will tell you that. The nurses are AFRAID of the CNA's. If the patient cannot get out of bed to go to the bathroom they're not changed for up to 8 HOURS OR MORE!! Even if they have an advocate that calls the nurses station! If you want your loved one to live DO NOT TAKE THEM THERE!! It's our biggest regret!! Even if you've used them in the past they are no longer SAFE there!! It's a horrible facility from the top to the bottom!!

This is best place in Florida to recuperate. Staff is 10 star, care is 10 star as well. This is…read morewhere I want to spend my last time on earth. Jesse Prince

This was the only provider that would provide the type of therapy that I needed. I've called them…read morefive times left messages each time. And no one calls back. So now I have to go out of work and pay upfront. Just answer your phone.

MISSED DIAGNOSIS:( I was experiencing episodes of positional vertigo, and my diagnosis was NOT…read morecaught at the Bonita Springs office. I tested negative for BPPV in the POSTERIOR canal, which is common 90% of the time, told I didn't have BPPV and sent home. The vertigo continued and I followed up with a neurologist who tested me positive and told me the PT didn't know what he/she was doing. I visited another PT who tested me for both horizontal AND posterior BPPV (which is less common) and I tested positive for posterior. He then treated the posterior vertigo successfully. The Fyzical therapist was lovely, but perhaps inexperienced causing me two additional appointments (and co-pays) and an additional two weeks of dizziness. The receptionist who called for a follow-up was NOT sympathetic or apologetic and would not consider refunding my co-pay. Frustrating:(

Plain and simple: the level of care provided here is not commensurate with the exorbitant costs…read more After a brief hospital stay and at the recommendation of a physician, an elderly male relative was placed in their skilled nursing section. We chose this location partially because of prior experience with the facility (a different relative receiving rehabilitation services years ago) and partially because this was the only location that had an opening at the time. During the 3-month period that this male relative was here, he experienced two severe falls. The second fall required a trip to the emergency room, and even though a POA was on file, no relative was notified of this until a visit to him 7 hours after the incident revealed an empty room. He was not dressed when taken to the ER (they actually brought him clothed only in his underwear). Staff knew nothing of the whereabouts of his eyeglasses, despite the fact that he literally cannot see without them. Multiple demands for the reason for non-notification yielded responses that the facility was short-staffed or that staff was not "required" to notify the relative who has POA. When pressed about the whereabouts of his eyeglasses, we were told that they weren't in his room and, after all, he didn't have them the day before - yikes! We had to drive from the ER back to Renaissance at The Terraces to attempt to locate them, only to find the glasses literally on the floor next to his bed - and his bed had been completely stripped. We're lucky that the glasses weren't stepped on and crushed! Absolutely unacceptable. Upon his return from the ER, wounds he received as a result of the fall failed to heal appropriately. We would tend to these wounds, but since this was the skilled nursing section of the facility, it was our belief that staff should have been tending to them as well. We watched this relative sink deeper and deeper into depression, as he clearly wasn't feeling well and nearly the only human interaction he had was when he had family visiting him. During the multiple times I personally was there, not once did any staff member whatsoever ever set foot in his room. Also, absolutely unacceptable. Even though a large sign was placed in the room stating that "Family does laundry," multiple times personal items went missing because they were laundered at the facility. This required us to literally hound the supervisor to locate these items, which eventually showed back up in his room several days later with no explanation. I subsequently spent to the good part of an afternoon in his room hand sewing name labels on every piece of personal clothing or blankets in his possession. Part of the issues here are a result of our inability to speak or understand Creole. It's a true liability when a patient (or their family) cannot communicate with nurses and aides that are entrusted with their care. As soon as we were able to locate another facility, we moved him. He has improved by leaps and bounds, gained some weight, is walking and exercising regularly and socializing with others. What a transformation - all because we REMOVED him from Renaissance at The Terraces. If you believe your relative will receive top-notch care here due to the high cost of residence, you should reconsider your decision. In my opinion, this facility is an institutional setting with a pretty foyer that in reality provides sub-par, insufficient and inadequate care.

i have found the Renaissance at the terraces at Bonita Springs to be an excellent place to provide…read morerehab to those needing skill nursing care. They have kind and caring people working there who go above and beyond to ensure your needs are met. Do your homework when looking for such services. The Renaissance has been rated as a 5-star facility for many years.

Highly recommend! I had 2 rounds of prolotherapy for low back pain and it cut my pain by 90%. The…read moreoffice staff is welcoming and very personable.

I was there today 11/22/23 barely walking in with a cane...walked out carrying the cane! Dr…read more Sebastian and his team are amazing, Dr. Sebastian's knowledge and expertise are unmatched to any physician I have ever seen! And if you're already a patient of his you'll understand exactly what I mean to say! He gave me hope at consultation and results on 1st visit. Thank you Doctor for giving me my life back today, May The Lord Jesus Christ bless you and your family Happy Thanksgiving!

Need an automatic door into the therapy room…read more The door is heavy and not easy to open with a walker or cane Staff are great

I was traveling from NY to Florida for a month and needed outpatient PT after having a knee…read morereplacement. I found this group on line and set up a schedule with them. After 4 weeks working with Julie and Liz, I could not be happier. They are knowledgeable, friendly and encouraging. Both therapists are patient focussed and wonderful to work with! They were exactly who I needed to get stronger and keep improving my functionality. I am so pleased with my progress and very grateful to have found these wonderful Physical Therapists! Thank you! Thank you! ~ Catherine C.

I cannot say enough good about my experience at Cora PT in Estero! Nate, the "main PT", has taken…read moreme and my repaired rotator cuffs so far from pain and immobilization - with knowledge, care and information as well as training so that I can participate in my treatment at home. I never leave with out more mobility and a sense hat I am moving forward. Nate is the third Pt that I have worked with - and his abilities and knowledge far exceed the others. He has along history in shoulder owrk, and it shows - and I benefit. I cannot recommend Cora Estero and Nate highly enough. PS I am a podiatrist - have decades of working with PTs of various skills and care levels. Nate and this facility get a 10 out of 10 from me!

A conveniently located facility the entire staff there makes that a five star professional service…read morefacility. The entire staff there performs their duties professionally politely and with care for their patients and a special shout so Sarah and Kat they make having an injury almost pleasant

This campus is top notch the team members are attentive. The people are friendly, and the food is…read morefantastic!

My husband has been in the Terraces since 2021 and I am NOT happy with his care. He is in Skilled…read moreNursing and I they definitely DO NOT have enough help to meet the needs of the few patients they have, especially on weekends. I do my husband's laundry because of allergies to liquid soap and have posted three signs up in his room to this effect. Unfortunately some of his clothes turn up missing, plus I find things in his drawer which are NOT his. I also purchased Pads to be used on his wheelchair with his room number on them, they disappear on a regular basis and the search must go on. Today when I arrived my husband was half shaved, teeth not brushed and sometimes I find him wet. On Sunday we had him out for 2 1/2 hours. Upon returning he wanted to take a nap. We rang for a CNA, after twenty minutes one came into the room and we were told they were ALL eating lunch and we would have to wait. After another half hour, I had a friend help me assist him with a dry diaper and put him in bed. As I was leaving two CNA's were walking out of the room next door with a scale. I guess it is more important to weigh someone then to make sure that the clients are clean and dry. All these issues might seem minor, but when we are talking about the man I love, his care is NOT minor.