I can't say that the entire unit would receive the one star rating, I can only give account of certain areas of the centre.
We registered here as we thought, well is near us and it seems quite complete children and adult immunisation, post and ante natal clinic, chiropody, repeat prescriptions and mental health. Anyhow, when my daughter got sick we came here for one of the 10 minute appointments with the GP, she gave us very little re assurance of what the problem was, she had to read in a book to diagnose the medicine and quantity (you might think, she was double checking, it didn't feel like that) and she answered a personal phone call in the middle of our 10 minute appointment. She stayed on her mobile for a third of the time. I was astonished and so was my husband, when we left the pharmacist told us the steroids she had prescribed weren't necessary and it was too strong for a 9 month old child (see West London Pharmacy, to see the end of that).
And on another occasion when I had my back problem, another doctor (of the same practice) who seemed a lot more knowledgeable but still suggested that if the pain persisted he would prescribe some sort of Valium! Oh! and he printed a bunch of papers from the internet about back pain. I couldn't help but compare the service here with the treatment I get with my Chiropractor (see Chiswick Park Chiropractic Clinic). Of course one is free, the other one is not.
Should I reveal the identities of these doctors? read more