Showed up at 8pm to use a dryer, since mine at home just blew out. The posted hours were til 9pm…read more There was a sign on the door that said "last customer at 7". The open sign was off, and the lady cleaning inside ignored me.

This is the greatest laundromat ever!! I used to go to this laundromat every week. This was back…read morein 2002 through 2003. On March 29, 2003, a Saturday night I went there to do my laundry. I was just finishing up when this cute guy came in. We started talking and I then left. I sat in my car thinking if I should go back in and give him my phone number. I did. He did call and we went out. We are now married for 15 years. We even went back there and sat in front of the place with a bottle of wine to celebrate our first meeting. By the way, the place was a great place to do your laundry too.

Used to be a clean laundromat. About a quarter of the machines were out of order. The washer I used…read morewas dirty on the inside of the handle. Like an idiot I used it anyway. Washed a thick white electric blanket. It came out a dingy color. Very disappointing.

If you've been to a laundromat, you know what to expect. C'mon, it's a laundromat. You'll see…read moredifferent-sizes machines, a few having "out of order" signs. Muddy's gets 4 of my stars because they have really nice people & the place is usually quite clean. It's not a really big place & it'll get crowded during peak time. The small plaza's parking lot sucks. Obviously, the building was constructed when the street was half as wide. Park on the side. One wall of dryers. 25¢ in a dryer yields a 10-minute spin. They are hot but the last 2 minutes or so are a "cooling down" (no heat) period. Best to check your stuff when there's 5-6 minutes remaining so if you need more time, you can insert another quarter & skip the useless cooling down. They have one row of top-loader washers and three perhaps four different sized front-loaders. A much better deal when you're stuck doing the family wash, like I was. But it provided a great excuse to get outta attending a birthday party at the in-law's. Minus one star because the underside of the detergent flap had mildew (gotta keep them washer doors open when not in use). I wouldn't have used that machine with mildew if I hadn't already stuffed it full of clothes. Minus another star because the hot water wasn't really hot. I can't imagine how a laundromat could maintain hot water without a boiler the size of the USS Augusta. It wouldn't matter anyway, as every machine sold in the US since Clinton was eyeing the female interns in The White House has had to obey gubmint energy regulations so we could enjoy a life free of energy and climate concerns. Add a star for having clean counters & very nice staff.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

I used the drop off service for my comforters and was very pleased. The cost to have them cleaned…read morehere was reasonable in comparison to taking them to the cleaners. Also, there were no "chemical" smell that happens when going to the cleaners. They were bagged separately allowing me to store them in each room for the next season. Thank you for your professional service. The only reason I did not give 5 stars is because my cellphone number was now entered correctly so I did not get a text when they were ready. I called a couple days after drop off to see if they were done and the young lady said they had been done the day I'd dropped them off. We got the number corrected in the system, so when I come back there won't be a delay in me picking my items up.

The place is relatively clean but the washers are expensive. Staff is not always easy to find and…read moresometimes they take up carts with their wash and fold services so there is not always enough for other customers

BEWARE. New owners and I was optimistic that the service would remain the same. Wrong! I took a…read morepair of slacks in to have a hook and eye replaced. They used white thread and it appears it was done by a child and then charged $16! If you want professional alterations go to Jefferson Park Cleaners.

When you walk into Biltmore there is a very strong fragrance. I didn't know if it was cologne or…read morethose incense oils but it's overkill. When I picked up my shirts and pants they all had this very same smell. I have washed my shirts several times since picking them up and even soaked them in vinegar. This smell will not come out! If you're sensitive to fragrance, strong chemicals, or just don't want to smell like something other than how you normally smell, BEWARE!

I called this place to get a price for altering a dress and WOW I couldn't believe how expensive…read morethey were. I didn't even bother. I did my research and found a much cheaper and way more reasonable prices.

I am new to the area and was looking for a place to have some items tailored. There was a space…read moreto try on the jeans and have the length pinned. Items were ready in a few weeks and I was pleased with the work and pricing. I will go back.