If I could give zero stars, I would. My husband called ahead to get pricing for area rug cleaning…read more The girl who answered told him depending on the size, it would be upwards of $40. That seemed low to me but, that's what was verbally quoted so, we decided to go with them. When we took the rugs in, she tells us its going to be $350 for both with ZERO EXPLANATION for the huge difference. We were getting ready to leave for vacation and we had already brought them in so, my husband reluctantly agrees to pay it. We asked when they would be ready and she tells us it will be several WEEKS because they don't clean the rugs, they send them out!! We finally picked them up yesterday and they are DIRTIER now than when we took them in!!! We were charged $350 for THIS???? My husband called today and they told him to bring them back. For what? To make them even dirtier?? I question if they ever sent them out at all. They don't even smell clean.

Took suit to get clean turned out nice. My wife had a stain on a dress and they were honest about…read moregetting it out

Showed up at 8pm to use a dryer, since mine at home just blew out. The posted hours were til 9pm…read more There was a sign on the door that said "last customer at 7". The open sign was off, and the lady cleaning inside ignored me.

This is the greatest laundromat ever!! I used to go to this laundromat every week. This was back…read morein 2002 through 2003. On March 29, 2003, a Saturday night I went there to do my laundry. I was just finishing up when this cute guy came in. We started talking and I then left. I sat in my car thinking if I should go back in and give him my phone number. I did. He did call and we went out. We are now married for 15 years. We even went back there and sat in front of the place with a bottle of wine to celebrate our first meeting. By the way, the place was a great place to do your laundry too.

Used to be a clean laundromat. About a quarter of the machines were out of order. The washer I used…read morewas dirty on the inside of the handle. Like an idiot I used it anyway. Washed a thick white electric blanket. It came out a dingy color. Very disappointing.

If you've been to a laundromat, you know what to expect. C'mon, it's a laundromat. You'll see…read moredifferent-sizes machines, a few having "out of order" signs. Muddy's gets 4 of my stars because they have really nice people & the place is usually quite clean. It's not a really big place & it'll get crowded during peak time. The small plaza's parking lot sucks. Obviously, the building was constructed when the street was half as wide. Park on the side. One wall of dryers. 25¢ in a dryer yields a 10-minute spin. They are hot but the last 2 minutes or so are a "cooling down" (no heat) period. Best to check your stuff when there's 5-6 minutes remaining so if you need more time, you can insert another quarter & skip the useless cooling down. They have one row of top-loader washers and three perhaps four different sized front-loaders. A much better deal when you're stuck doing the family wash, like I was. But it provided a great excuse to get outta attending a birthday party at the in-law's. Minus one star because the underside of the detergent flap had mildew (gotta keep them washer doors open when not in use). I wouldn't have used that machine with mildew if I hadn't already stuffed it full of clothes. Minus another star because the hot water wasn't really hot. I can't imagine how a laundromat could maintain hot water without a boiler the size of the USS Augusta. It wouldn't matter anyway, as every machine sold in the US since Clinton was eyeing the female interns in The White House has had to obey gubmint energy regulations so we could enjoy a life free of energy and climate concerns. Add a star for having clean counters & very nice staff.

They always get it right, and they are always pleasant...even fun... to deal with. I appreciate…read moretheir willingness to attend to small things and their flexibility in a pinch. This is one of the best small business Ivan encountered in my 20 years living in Plainfield.

My experience here was amazing. From the quick response on Yelp on whether or not they could…read morecomplete my alterations on tight timeline to coming up with the best way to alter my unique neckline on dress to having my order ready early and their easy, quick and clear text communication about dress being ready. Then - to top it all off - the dress looked great. The price was also reasonable.

The place is relatively clean but the washers are expensive. Staff is not always easy to find and…read moresometimes they take up carts with their wash and fold services so there is not always enough for other customers

Washers are all in working order, and clean. They have a great deal on Wednesdays. Staff is nice…read moreand friendly.

You won't need a trip to Asheville to visit THIS Biltmore. And the prices at this one, on that…read morestrip of mostly Korean-owned shops on west Bryn Mawr (not far from the Northeastern Illinois University campus), are more reasonable. It's major competition is farther to the west, Davis Imperial (which is excellent for a much higher price). Although I never asked, the young man and older women manning the counter seem to be of the same family. And they are both friendly and cordial. I read on this page complaints about price, particularly for alterations. I disagree that Biltmore's is higher than the norm. And you usually choose a cleaner based on its convenience for you. One thing to understand about the prices, since Biltmore has its own plant on the premises, its dry cleaning prices reflect what it wants to pay its staff and keep the good ones from jumping ship. There is not much mark-up possible on the dry cleaning prices, so the hand labor of alterations is where they tend to make their profits. If it's convenience you are after, have Biltmore make those alterations. If, on the other hand, the work might be more exacting, there is a great tailor just across the street (see my review for "Ji's Tailor"). The only plausible option on this page for the parking at Biltmore is "Street," but the actual situation is better than that: there is a 2-car reserved space at the sidewalk outside of Biltmore. You can park there free for 15 minutes by leaving your emergency flashers on. So you can ignore the Daley/Emanuel meter system, if you are quick about it.

BEWARE. New owners and I was optimistic that the service would remain the same. Wrong! I took a…read morepair of slacks in to have a hook and eye replaced. They used white thread and it appears it was done by a child and then charged $16! If you want professional alterations go to Jefferson Park Cleaners.

I called this place to get a price for altering a dress and WOW I couldn't believe how expensive…read morethey were. I didn't even bother. I did my research and found a much cheaper and way more reasonable prices.

I am new to the area and was looking for a place to have some items tailored. There was a space…read moreto try on the jeans and have the length pinned. Items were ready in a few weeks and I was pleased with the work and pricing. I will go back.

I contacted Kingdom Care via Yelp and they sent Ty out the same day. I was kind of skeptical…read morebecause they sent a guy but he did better than most women I've used. He was very thorough. No complaints here. Great job overall and thankful for the last minute accommodation.

Hired kingdom care cleaning a week in advance, and set the appointment for 9 AM. Trina (the owner)…read moretexted me around 7 AM on the schedule day to let me know she would be an hour late and arrive at 10. I was ok with that, but then it was 10:20 and she had not shown up. No text or call to update me on when to expect them, so I decided to call myself. She very nonchalantly said she was 18 min away, so once again I said it was fine and I would wait. I waited another hour, and she finally showed up at 11:23. I had planned my day around her being there at 9, so I was not able to go through with the appointment anymore and cancelled. I let her know this, and told her it was unacceptable, she simply said "ok" and hung up on me. Not the way to impress a first time customer. Instead I called Maria's Cleaning Services of Elmwood Park, they fit me in next day and charged $5 less.