This place is within walking distance from me, but I refuse to go back, due to the bad customer…read moreservice. My husband and I walked in with our comforter, and my husband politely asked if they do comforters there, and the guy couldn't just say a simple yes. Instead he just pointed out some comforters in the front of the store that were ready to be picked up. So I asked, is that a yes, and he just pointed at them again. That's just rude , and very poor customer service in my book.

Still frequenting this business all the time. Mainly regular dry cleaning, never had an issue…read more Nice, quiet husband and wife team. If you've been there before, you can maybe see the other reviewer's point about the owner's humor. He's super dry and English is his second language, so I can completely see him pointing to the comforters as a way of answering the question "do you clean comforters?". I can see how some people would consider that bad customer service. I, on the other hand, have been able to see him over the years offer my daughter lollipops and make fun of my bad parking in front of his store, so I have a different appreciation of his dry humor.

Very slow service. Always short-staffed when you're either picking up or you're dropping off with…read more long wait times. Go across the street to the other cleaners. They have more staff working there at all times and they're very fast when we're dropping off and picking up

If you have clothing that has a belt, do not use this location. Every time I drop off items with…read morebelts, I have to ask for the belt back. They are never included at pick up.

Very happy with the service here. I get my biz shirts, suits & pants cleaned. Never had a problem…read moreand have been going there over a year now. As the other reviewer said, they do prefer cash for less than $10 but I don't find that an issue personally. Prices are definitely competitive and quality has been good for me. I have no issue recommending them

This is by far the best drycleaner/tailor I've found in Naperville. Reasonable prices and the owner…read moreis extremely friendly and accommodating. I've gotten men's shirts dry cleaned here and also a pair of pants hemmed. Instead of telling me when things will be ready, Olivia,the owner, asks when I need them and does her best to have it done within the time frame. Very reliable and I won't go anywhere else.

Don't come here for alterations.. they claimed to do it saying he trusts his wife but not I got…read morecharged $100 for one alteration and he claims the did the waist and length which is total bs.. don't come here.. don't think I lost 2 inch in my waist in one week. Could have bought two pairs of pants for what this guy ripped me off for..

The price at this cleaners is absolutely outrageous. 3-5x what other cleaners cost and they aren't…read moreeven that fast. They do a fine job, but nothing special. Will not be returning.

I have used Ruby Cleaners for their tailoring services for various wedding guest dresses multiple…read moretimes over the years and have never been disappointed!

Quality tailoring services and consistent cleaning and always friendly. I've been using them for…read more15 years or so.

Used Sharon to help my wedding dress. She was prompt, friendly, and helpful. The dress was done on…read moretime.

I took my husband's sport coat (and my husband) in for tailoring. All that needed to be done was…read morethe sleeves (needed shortening). I used to be a seamstress so I understand how the lining needs to be done and the buttons moved (which is hand work), etc. But 45 dollars??? No. I don't think so. And then they would only take cash! Said the credit card machine wasn't working. I've played that game before--that's just money under the table for them. NEVER going back there. I gave two stars because the sleeves fit well. We've had whole suits completely tailored for $50 that were really well-done. Buyer beware.

We really liked DW Cleaners and are sad they have announced they're closing. They are no longer…read moretaking in cleaning, they are just open for people to pick up their garments.

I took my King size duvet and comforter to be dry cleaned and when I picked it up it no longer fits…read moremy bed as you can see in the photos. The comforter use to drape down to where the bedskirt is. The duvet is shrunk as well. This bed set was over $300. I had to order a new king size duvet insert and comforter today since the one I had is no longer in production. When I called to complain the owner told me, "she has never had a bad review in 10 years" therefore, I would not be getting a refund. Please do not make the same mistake as I did. I trusted the dry cleaners to wash my comforter since the directions say "dry clean only" and unfortunately I am out hundreds of dollars now. Very poor customer service and customer satisfaction. It cost $54 to get the "dry cleaning done" and hundreds more to have a bedset that actually fits my bed.

While visiting Chicago with my family last week for a big Indian wedding, we needed urgent dry…read morecleaning and pressing services for several important outfits -- my three-piece suit, my son's suit, and my wife's Indian outfit, which required special care and attention. While searching for a trusted cleaner near Oswego, IL, I came across ALL CLEANERS. One review caught my attention: "If you're looking for a last-minute fix, go to this place." After my experience, I can confidently say that review was absolutely right. Jose (if I remember his name correctly) and the entire team went above and beyond. Not only did he understand the urgency of our situation, but he also committed to completing everything within just a few hours--and delivered exactly as promised. The quality of the dry cleaning and steam pressing was outstanding, and every item looked perfect for the wedding. In today's world, it's rare to find a business that combines professionalism, quality, speed, and genuine customer service so well. I cannot thank the team enough for helping us during a stressful time and ensuring our family looked our best for such an important occasion. If you need dry cleaning, alterations, pressing, or any service they offer, you can count on ALL CLEANERS with complete confidence. Highly recommended! Thank you again to Jose and the entire team!

They lost my suit jacket, and I let it slide because I told them I trusted them. About five months…read morelater, I brought in a Burberry shirt, and it was tailored horribly. When I raised the issue, he called me "buddy." I didn't ask for a refund--I just won't be going there again.

This place is horrible and should not even be called a cleaners because they do not clean your…read moreitems that you bring in. I took in a curtain with a stain and the stain was still there when my husband went to pick it up so he told her that she needed to clean it again. I went a few days later, which they never called me to pick it up! Yes, the stain was gone, but when I put the curtain back on the curtain rob the curtain shrunk 4 inches, yes! 4! from its partner curtain that hung with it. Now I can't even use it! When I called to ask what happened the dumb owner kept telling me No, shrunk, smell gone, spoke to husband last wk-when I try to explain what is the real issue, but she keeps cutting me off she hung up! Do NOT GO THERE! Save yourself the headache and money!

Terrible customer service! I brought my bridesmaid dress there to have it let out a little and when…read moreI picked up the dress it looked worse than when I dropped it off!! I tried explaining to the woman that I was unhappy with how it looks and she stated, "there is nothing I can do about it, I have other work to do". I am a paying customer, and I definitely don't appreciate her attitude, or the way my dress looks. Being unprofessional and rude to customers is no way to run a business. I wouldn't recommend this place to my worst enemy and I will definitely never go there again.

We have been coming here for years and always found the quality of work outstanding! They are right…read moreon with promised pick up dates, courteous and professional. We could not more highly recommend them for both dry cleaning and alterations!

My son dropped off normal dry cleaning last week and told him the pick up time is in a week. That's…read morelong. I'm sitting outside this store trying to pick up my dry cleaning and no one is here. They open at 7:30am. It's 7:45am now. I've tried calling. There is no out going message. I'm pretty sure they don't care about their business. I like to support small local business but they have just lost me as a customer. It's too bad.