Always kind staff and explain everything thoroughly. They go over everything before every…read moreappointment

Excellent staff and very thorough. I will definitely be back to this location. The service is fast…read moreas well.

Maria is amazing! The vibe is quiet and efficient. The online booking system is effortless and…read morehelpful. Love this place!

I came here for my first Brazilian. I'm so glad I was able to do it with Morgana. She is very…read moreprofessional and does the job very quick. She's very careful and I was not in pain at all. Thank you!!!!

Been here a few times and unfortunately the last time I was here, I was let down. Booked a v-day…read morespecial that was suppose to be 1 hour and 15 minutes but it got cut short by 25 minutes (see picture). Along with that, the bright LED light was on the entire time of my facial making it difficult to relax since it was so bright. The specialist also kept leaving the room and coming back during which was distracting. Lastly, there used to be a nice steam and other facial features during your visit and I didn't have that this time. Just seemed expensive for the length of time and a cleanser+mask treatment. However, the staff is super nice and welcoming so that is a positive.

I love this place. Nicole is absolutely wonderful. She talked with me to make sure she understood…read moremy goals, walked me through everything and most importantly, gave me fantastic results. This is definitely my new go-to spot for injectables. I recommended it to my sister who has tried many places throughout Charlotte and Los Angeles, and she also had wonderful results and plans to go back. If you're on the fence, give it a try; you won't be disappointed!

Yelp review For…read moreanyone considering getting electrolysis: GO SEE MARY!! She is amazing. I had never gotten electrolysis before and was debating between that and laser hair removal. I found a groupon for Mary and decided to give it a try. She was so warm and welcoming from the first time I talked with her. We set up an appointment, where she explained electrolysis 101 and got started right away. She is incredibly knowledgeable and skilled!! It was so nice to have someone explain the entire process to me, what exactly she'd be doing and how it works to get rid of hair. (Side note: did you know that electrolysis is the only *permanent* hair removal method?? Not laser! I had no idea.) Mary's Fort Mill studio is clean, simply and beautifully decorated, and is designed to put you at ease. I think she also has a home office, but it's further from me so I haven't been there. Ok, I'll be honest here: electrolysis is no walk in the park. It hurts like a b*tch. But Mary is so sweet and will adjust the settings to make sure it's manageable for you. She also has numbing cream you can buy in sample packs for a small fee. Plus, Mary is quick! So even though it's painful, she gets a lot done in a short amount of time. Electrolysis is a commitment. During my first appointment, Mary warned me that it's a process and I needed to trust the process. She explained all about hair growth cycles and why I'd be seeing more hair than ever before (I was a regular plucker). She was right, of course!! But there's been progress over time. Give her a try and see for yourself!

Ximena did an AWESOME job on me and my mom. She was thorough, careful and concerned on how the…read moretreatment made us feel. I had a trouble area and she wnsured the haur was remkved. Great job! Highly recommend!!

Top notch service from Deitra and I am grateful that a friend referred me to her…read more The girl I had been going to for the past 5 plus years had a baby and decided that she would not be returning to her salon. I must admit I am grateful, if it was not for that I would still be going to the same person getting a good... but not fantastic brow wax that I received from Deitra. My brows look FANTASTIC, you get a superior brow wax, amazing attention to detail and Deitra finishes them with a little brow power and sets them up for success. I will most definitely go back to her and so should you if you are looking for amazing brows. Thank you Deitra.

I absolutely love coming to see D! I found her on Instagram- I was searching for local Charlotte…read morewaxers that weren't a chain like European wax center. I had many horrible experiences at European wax center, like being burned, or have so much hair left. I met D, and she was so nice!! She answered all of my questions throughly, because I was so scared of another burn or patch of hair left. She made sure she got every single hair and makes your experience comfortable. We always have such a great conversation and she's so down to earth! I love her. I will never stop recommending her to everyone. I've also never had a burn or any hair whatsoever. She's the BEST.

Awesome experiment, great service! I'm Working in Charlotte,…read moreneed a brow tint. Very last minute schedule with a great provider. Cutie space! I want to come back for other services! Thank you!

My first time full Brazilian and I would have done it again!!…read more Deborah the owner who was who serviced me and it was an experience I will never forget and will return for!! She made sure I was comfortable and relaxed during the process, she did an amazing job and I can't wait to return!! They offer several services check them out, I highly recommend. 7/2/21

Had such a great experience with Megan!!!…read more I had an 8:00 appointment and my waxer was running late so they put me with someone else who didn't have another appointment until 8:15. This was very considerate. Megan and I talked the whole time she did my eyebrows. I told her what I wanted and she did exactly that. She told me what to do in between sessions to get the shape I wanted in the long run. She did not go overboard with the amount of strips and she did a great job! Can't wait to go back and see Megan!

Cassity was amazing patient and kind. She's beeen doing this 9 years so professional and so…read moreamazing. I've never had anyone like her before. Truly loves what she does and is so incredibly kind!

Barbara is the most fun loving and high energy person I've had the pleasure of meeting since being…read morein Charlotte. Her spa is extremely private and super clean and well stocked. She has some of everything for skin care and the environment is relaxing to say the least. Barbara is very professional and personable if you know what I mean. I enjoy my visits every time whether it's for a wax or body wrap service. I highly recommends my long lost sister (we both have Creole New Orleans roots) for any and all your beauty and spa needs.

I am very selective in terms of inducting new businesses into the five star club, but this one was…read morea no brainer for me, as Nola Spa is the epitome of quality customer service paired with great value as everything about the establishment, from the owner Barbara to the facilities to the actual process involved with waxing is first class all the way. I never feel uncomfortable there at all as this is definitely a "both genders welcome" type of place where guys can go for all their waxing needs and not feel weird. Barbara is very personable and always takes the time to answer any questions you may have without coming off in a condescending manner like some other not to be mentioned spas in the area seem to almost take pride in displaying. No matter your skin care need, no matter your gender, age or race, you will feel totally welcome and at home at Nola Spa, which again may sound like a simple concept to some, but unfortunately this is not necessarily the norm at all spas in the area based on my personal experience. So, with all that said, it is my pleasure to welcome Nola Spa into the five star club, as it is well deserved.

Love this place! The staff is amazing and they do such great work! Definitely recommend this…read moreestablishment!

Megan is amazing and facials with her are always worth it. I've done hydrafacials, dermaplaning,…read moreand regular facials with her. My skin looks so good after and I feel so comfortable during. Def go to her!

Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.