This review is from May of 2023. My boyfriend passed away and his sister was the family member who…read moremaking the arrangements fell on her shoulders. Not only was she responsible for this but was also having to handle some personal family situations at the same time. On day of funeral I arrived before anyone else had come in. I asked if I could go in to the viewing room to spend a few minutes alone with my boyfriend. The funeral director ,after finding that was not an actual family member, denied me that privilege. He stated that there policy was no one allowed till family viewed first. So I had to sit there alone for awhile ,about 30 minutes, till family arrived and then when doors were opened for me and several other people who had come in after the family arrived to view him I never got just the few minutes alone to say goodbye. I have never been to any funeral home that is operated like this with no caring or consideration to circumstances . This place is simply non caring and thankful I no longer have any relatives alive who might be taken to this establishment! It is nothing like D.O. McCombs & Sons used to be.

Literally the worst customer service. Losing a loved one is enough, but facing it with this joke of…read morea company is worse. We have always used do mccombs and it's really gone down hill since switching over to dignity memorial. Planning the funeral service felt impersonal, and took a whole heck of a lot longer than it should. Policy changes for cremation changed without us being informed and nearly everything we placed in the casket with my grandfather was removed. Staff during service huddled together in the office, rarely letting mourners into the funeral. To top it all off, we have to contact our own cemetery to set up the final service on our own.. for some reason this company feels like that's not something they should do for people spending over 8000 dollars on a ceremony. If I could give less stars, I would.

If I could give zero stars, I would. I feel compelled to share my family's experience with Midwest…read moreFuneral Home. To be clear, we tried to discuss all of this with management and after hearing our initial concerns we were told that they would "investigate" and we were advised to issue all correspondence in writing. We did and still received no response. Below you will find an outline of our concerns regarding the acts of negligence as they pertain to Midwest Funeral Home's care of our mother and grandmother and her arrangements. Our family matriarch left us on April 23, 2026. Midwest Funeral Home was chosen to handle all arrangements, and all correspondence was with my daughter. On April 24, 2026, at approximately 1:30 p.m. we visited Midwest Funeral Home to finalize arrangements. We had phoned prior and given a timeframe to arrive. Upon arrival we were directed to have a seat by the receptionist, and she would be right with us. Shortly after another couple came in and we were left waiting for at least 20- minutes while she dealt with them and didn't acknowledge us further until after they left. We signed all of the applicable paperwork and then were taken into the room to choose the casket. After picking out the casket, we had a short discussion with the receptionist present. At that time, I very clearly stated that I would like fingerprints taken as I wanted to have jewelry made. It was the only comfort I could imagine, as I would never again hold my mom's hand, but I could have her fingerprint. I was told that it would be no problem as this was a normal request and the receptionist said she would make a note of it. Which I believe she did on the spot. MY MOTHER'S FINGERPRINTS WERE NEVER TAKEN!! We did receive an apology and were offered $500.00. This blatant negligence is not anything that can be remedied. It also would seem after searching social media reviews that it's not the first time they've failed a loved one's family in this way. Our emotional suffering is priceless. The arrangements were to have my mother interred in a plot with my father at Eel River Cemetery. We had previously been informed by Midwest that we would need to make those arrangements and pay directly for all services related to opening the plot and closing it. This sounded absurd, especially when we were paying for funeral services, but in our grief, we were going through the motions. When asked who needed to be called, he couldn't recall the name but said it was a "monument place". We figured out who needed to be contacted on our own and made the arrangements. The woman that my daughter spoke with there was appalled that Midwest Funeral Home had the family making these arrangements. She also said that they absolutely knew who to call as they had previous dealings with him. My daughter continued to follow up with the Monument Sales, because we already had little confidence in the services we were receiving from Midwest Funeral Home. My daughter called the morning of 4/30/26, the day of the funeral service, just to make sure everything was being handled. At that time, she was told that Midwest had finally called her that morning for the first time. He has stated that he'd called multiple times and left messages. That has been verified as to be untrue. Our family is also very disturbed that you would find it acceptable for an employee of Midwest, to accompany our beloved mother and grandmother in the hearse, drive up to the graveside while having the window down and smoking while wearing gym shorts! How completely classless and disrespectful, not to mention humiliating to our family. Your website states, "Our goal at Midwest Funeral Home is to serve and assist families with compassion and dignified professionalism." Our family received none of that. We are requesting that you answer to your negligence and offer up an acceptable solution to our family. At this time, a "sorry" would seem insufficient especially since you're avoiding having any type of constructive conversation.

The staff at Midwest Funeral Home and cremation society is professional, kind and caring. They made…read morea difficult situation, easy. We would recommend John and his staff 100%

The best in every way.....thankful for them.....after a terrible experience with DO mcComb…read more.... .

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

My rating is based on a public person attending a funeral and visitation. This is different from…read morethe previous reviews. On this visit I found the facility to be clean and orderly. It doesn't have an attractive modern decor. The decor fits what you would typically think of for a funeral home. The facility was quiet, comfortable and peaceful. The staff was very respectful and kind. There were plenty of staff on hand to direct you to the correct viewing area. They had reverent smiles. The team was pretty well organized when it came time to conducting the funeral. This team did a nice job getting our large group throughFort Wayne to cemetery.

Garbage. They promised a full area for the funeral, then double booked the area. Nothing was set up…read moreon time. When a member of the grieving family asked about having the full space, that was paid for, they were yelled at until they cried. Do McComb is now owned by "Dignity Memorial", the old employees have NO say. Don't go to any location.

My Father had two funerals in two states. First here in Indiana and then again in Michigan at Wint…read morefuneral home in Clarkston MI, I think the review should be a contrast and compare of how Wint performed services and what this place provides, which I refuse to call it "service" 1. Staff communication At Wint funeral home - I was always able to reach a funeral director. They always were able to provide me with any information I required. At Hockenmeyer - we didn't receive any communication until FOUR days after my Fathers passing. Everytime I call, the person on the phone has to call me back or investigate before I am able to get an answer. 2. Facilities - Wint had multiple services performed on the same day and we never even bumped into the other parties. Very roomy, plenty of space for picture boards, decor etc. Hockenmeyer barely had room for a couple of poster boards & a few table décor. Don't be confused by the pictures at Hockenmeyer - place is very small. The room which was functional was decorated nicely enough. The other rooms at the home were non-functional. 3. Body preparation Wint was able to correct all of Hockenmeyers mistakes, which are to follow, four days after the Hack job did their thing and 11 days after expiration. Hack-job-meyer left his hands and face BLUE! It did NOT look like my Dad at all! Everyone who was present agreed. Poor job on the lips, blue in the face, hands, arms. Foundation makeup exists - just not at Hack-job-meyer Wint was able to correct not only the lips, but all of the coloring as well. 4. Death Certificate. This one gets it's own section - namely due to the lies and runaround Ive been given. I was told that the certificate first needs to go to funeral director, then to a doctor to affirm cause of death, and finally back to the funeral director before it is finalized. I get that, it's a process. First I called proactively after a week where I am told about the aforementioned process. I understand bureaucracy exists and things need to be done a certain way. I was then informed they have already sent it to the doctor for his approval and should receive it next week. A full week passes The following week I'm told over the phone by the funeral director that he is calling to affirm and correct spelling if needed - that it had already been signed by the doctor. Another week passes I call the home again where I am told it is now waiting on the doctor again!? Someone obviously lied to me. At this point it has been over three weeks and we have still not received any death certificates. For comparison, my Mothers was obtained within one week through Wint. I'm sure I wanted to spend time recalling a very few difficult days in my life, I could provide other examples. Just trust the one-star review and try to find another home to use. I can't recommend going ANYWHERE else enough.

Very professional staff and will work with you. I highly recommend using their services. Andrew was…read moreour funeral director and he was wonderful to work with under sad circumstances the both times we used them (within 3 weeks of each other).

My family and I were so blessed to have found David and Chivas. I called Harper's after several…read moreother Funeral service companies in town could not/would not work with us to schedule services for my mother before a Holiday weekend. When David answered the phone, without hesitation he said he could help us out. He and Chivas both have a can-do, no nonsense approach to everything needed for the service. We cannot thank them enough for doing an outstanding job honoring our mother and making us feel at home the whole time. I learned during the process that many funeral homes have gone 'corporate', with a get-in-line mentality and loss of personal touch. Not Harper's. David really cares; and has full authority to make decisions on the spot and do whatever was needed. Try Harper's. You will not be disappointed.

This is an incorrect address for this location.The address above is a private residence and is not…read moreowned by the church and has no affiliation with the church. Please change address, thank you.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial® professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.

Going to funerals are tough, and they are sad, but It's nice to know there are places like this…read morethat take care of you and your loved ones! My parents family buisiness specialized in Funeral Products, So I grew up going to conventions with Caskets and Memorial Books. I also was an Alter Boy who you used to be asked to Serve every Catholic Funeral in Sibley, IA for a good stretch of time.. So I have seen my fair share of funerals. Recently my wife's grandma passed away.. So we headed to Auburn, IN for the funeral. Everything at Feller And Clark was handled beautifully. The rooms were warm and inviting, and the staff was just great! My mother in law and her sister worked with the staff very close to work out the specific arrangements they wanted! They choose a really beautiful re-claimed wood casket and the staff at Feller and Clark even found a dove for them to let go after the final words. It was a beautiful service! I played on a really awesome organ during the service too. So honored to be a part of the funeral! Everything was really smooth, and well put together! Auburn, IN is lucky to have a place like Feller and Clark!

Hands down the best experience, from planning to interment and beyond, the staff at Divine Mercy…read moreare compassionate, respectful and supportive throughout what could be a difficult journey. All questions answered, and doubts put to rest. Our family could not be more pleased. Both locations are beautiful! I've attended funerals at Divine Mercy before, but this was the first time I was responsible for planning one. Ric and everyone else at Divine Mercy guided my family and me to what was a peaceful, graceful end of life. Fort Wayne is blessed to have them!

Divine Mercy is an extremely caring and professional Funeral Home. When we went to finalize my…read morefather's funeral arrangements, the staff explained things very clear. They were very patient and gave us all the time we needed to make our decisions. The viewing was very well planned, and they helped us display our pictures etc. The following day they did an excellent job with the funeral. The one thing that stood out the most was when they arrived at my parents' home, they were so respectful at getting dad ready to leave with them. The care and respect they showed was amazing. Apon putting dad in the hearse, they stood there and waited at attention until the door was completely closed. The entire staff from beginning to end were so caring as if dad was their own loved one. Thankyou Devine Mercy for all the wonderful staff. You should all be proud of the service you provide. Chuck L.

I would highly recommend this funeral home. It was about 5 yrs ago we had them do my grandmas…read morefuneral. Very professional had a plan and you could tell. Funerals directors were very patient and explained everything we asked about. I have been to other funerals since then and they dont come close to excellent service Elzey Patterson put on. Thank you for doing such great job.

From the owner: Celebrating each life like no other…read more Each one of us is unique with our own story to tell. As North America's largest provider of funeral, cremation and cemetery services, Dignity Memorial professionals excel at helping families create meaningful tributes that truly celebrate the lives of the individuals they represent.With an extensive network of more than 2,000 locations throughout the U.S., Canada and Puerto Rico, Dignity Memorial providers offer families personalized services and advanced-planning options to meet any need. From the simple to the extraordinary, your Dignity Memorial professionals are here to see that your special story is told.