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    Choice Funeral Care

    5.0 (1 review)

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    13 years ago

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    D.O. McComb & Sons Funeral Homes - Maplewood Park

    D.O. McComb & Sons Funeral Homes - Maplewood Park

    1.0
    (6 reviews)

    This review is from May of 2023. My boyfriend passed away and his sister was the family member who…read moremaking the arrangements fell on her shoulders. Not only was she responsible for this but was also having to handle some personal family situations at the same time. On day of funeral I arrived before anyone else had come in. I asked if I could go in to the viewing room to spend a few minutes alone with my boyfriend. The funeral director ,after finding that was not an actual family member, denied me that privilege. He stated that there policy was no one allowed till family viewed first. So I had to sit there alone for awhile ,about 30 minutes, till family arrived and then when doors were opened for me and several other people who had come in after the family arrived to view him I never got just the few minutes alone to say goodbye. I have never been to any funeral home that is operated like this with no caring or consideration to circumstances . This place is simply non caring and thankful I no longer have any relatives alive who might be taken to this establishment! It is nothing like D.O. McCombs & Sons used to be.

    Literally the worst customer service. Losing a loved one is enough, but facing it with this joke of…read morea company is worse. We have always used do mccombs and it's really gone down hill since switching over to dignity memorial. Planning the funeral service felt impersonal, and took a whole heck of a lot longer than it should. Policy changes for cremation changed without us being informed and nearly everything we placed in the casket with my grandfather was removed. Staff during service huddled together in the office, rarely letting mourners into the funeral. To top it all off, we have to contact our own cemetery to set up the final service on our own.. for some reason this company feels like that's not something they should do for people spending over 8000 dollars on a ceremony. If I could give less stars, I would.

    Hockemeyer & Miller Funeral Home

    Hockemeyer & Miller Funeral Home

    3.0
    (2 reviews)

    My Father had two funerals in two states. First here in Indiana and then again in Michigan at Wint…read morefuneral home in Clarkston MI, I think the review should be a contrast and compare of how Wint performed services and what this place provides, which I refuse to call it "service" 1. Staff communication At Wint funeral home - I was always able to reach a funeral director. They always were able to provide me with any information I required. At Hockenmeyer - we didn't receive any communication until FOUR days after my Fathers passing. Everytime I call, the person on the phone has to call me back or investigate before I am able to get an answer. 2. Facilities - Wint had multiple services performed on the same day and we never even bumped into the other parties. Very roomy, plenty of space for picture boards, decor etc. Hockenmeyer barely had room for a couple of poster boards & a few table décor. Don't be confused by the pictures at Hockenmeyer - place is very small. The room which was functional was decorated nicely enough. The other rooms at the home were non-functional. 3. Body preparation Wint was able to correct all of Hockenmeyers mistakes, which are to follow, four days after the Hack job did their thing and 11 days after expiration. Hack-job-meyer left his hands and face BLUE! It did NOT look like my Dad at all! Everyone who was present agreed. Poor job on the lips, blue in the face, hands, arms. Foundation makeup exists - just not at Hack-job-meyer Wint was able to correct not only the lips, but all of the coloring as well. 4. Death Certificate. This one gets it's own section - namely due to the lies and runaround Ive been given. I was told that the certificate first needs to go to funeral director, then to a doctor to affirm cause of death, and finally back to the funeral director before it is finalized. I get that, it's a process. First I called proactively after a week where I am told about the aforementioned process. I understand bureaucracy exists and things need to be done a certain way. I was then informed they have already sent it to the doctor for his approval and should receive it next week. A full week passes The following week I'm told over the phone by the funeral director that he is calling to affirm and correct spelling if needed - that it had already been signed by the doctor. Another week passes I call the home again where I am told it is now waiting on the doctor again!? Someone obviously lied to me. At this point it has been over three weeks and we have still not received any death certificates. For comparison, my Mothers was obtained within one week through Wint. I'm sure I wanted to spend time recalling a very few difficult days in my life, I could provide other examples. Just trust the one-star review and try to find another home to use. I can't recommend going ANYWHERE else enough.

    Very professional staff and will work with you. I highly recommend using their services. Andrew was…read moreour funeral director and he was wonderful to work with under sad circumstances the both times we used them (within 3 weeks of each other).

    Divine Mercy Funeral Home

    Divine Mercy Funeral Home

    5.0
    (5 reviews)

    Hands down the best experience, from planning to interment and beyond, the staff at Divine Mercy…read moreare compassionate, respectful and supportive throughout what could be a difficult journey. All questions answered, and doubts put to rest. Our family could not be more pleased. Both locations are beautiful! I've attended funerals at Divine Mercy before, but this was the first time I was responsible for planning one. Ric and everyone else at Divine Mercy guided my family and me to what was a peaceful, graceful end of life. Fort Wayne is blessed to have them!

    Divine Mercy is an extremely caring and professional Funeral Home. When we went to finalize my…read morefather's funeral arrangements, the staff explained things very clear. They were very patient and gave us all the time we needed to make our decisions. The viewing was very well planned, and they helped us display our pictures etc. The following day they did an excellent job with the funeral. The one thing that stood out the most was when they arrived at my parents' home, they were so respectful at getting dad ready to leave with them. The care and respect they showed was amazing. Apon putting dad in the hearse, they stood there and waited at attention until the door was completely closed. The entire staff from beginning to end were so caring as if dad was their own loved one. Thankyou Devine Mercy for all the wonderful staff. You should all be proud of the service you provide. Chuck L.

    Choice Funeral Care - funeralservices - Updated July 2026

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