Dr. Van-Vi Richardson is incredible. Came in with my usual health problems, and she gave me a new…read moreregime that will hopefully help! Use to have Dr. Niyrenda, and am very happy with the front desk for switching me to her replacement. She is very thorough in what she is explaining and diving into your medical history to understand the full scope, and to take steps into a more proactive approach in your care. Phenomenal. Will definitely be keeping her as my PCP!

I have saw a few of the Dr's here over the years and I've got only good things to say. Thank…read moregoodness I was just passing by today not sick ( knock on wood as they say ). I had to stop and share the NEW MEDICAL MEDICINE APPOINTMENT'S, What how can they actually listen to your heart or lungs!!!! But I may be the new way to go to the doctor.

He's the best! He listens and actually hears what you say. I've been going to him for years and…read morerefuse to go anywhere else. Great employees too. His PAs ate great too. I worked in the medical field for 40 years and he's the most personable Doctor I've met around here.

This was my first year getting my mammogram done at this facility and I really liked how efficient…read morethey were. To begin with there's plenty of parking. It was nice not having to drive around and look for a parking spot or have to park a mile away. There's also hardly a wait time anywhere. There were enough receptionists so I didn't wait to get checked in and then I think I only waited 4 or 5 min. in the waiting area and then the mammographer came and got me. The room was very clean and she was really nice and efficient. I liked being able to get in and out.

Warning: Screws and nails. Great place, but! There's…read moreconstruction screws/nails. I picked up 4 "near the site" in the back- for overflow parking today and one two days ago, and saw one leaving the round-about. It's not Ochsner, but it is the construction company you have to pass to get to your appt. Someone do something plz.

Dr Sefa and his staff is excellent!! Especially Ms. Erica!! When you call for an appointment or ask…read morefor information she's very polite and courteous. To have Dr. Sefa as your physician is worth its weight in gold. He doesn't bite his tongue and tells you exactly what you need to know. He doesn't handle you with kiddie gloves and I do appreciate that. He is your doctor and also a man who cares about his patient. That's my experience with him and his staff. I'd be lost if I ever have to find another Doctor.

When calling to handle any request/issues concerning patient care you are provided with the most…read morerude and disrespectful dialogue with staff. It's almost as if your calling is an inconvenience. Erica is the culprit. From hanging up in your face mid sentence to constantly being cut off when trying to discuss patient care. I feel sorry for any patient who has to receive any "assistance" from such unprofessional and incompetent staff. Dr Sefa should clean house immediately.

Dr Thomas had been our primary care physician for 10 yrs. She is very through and very concerned…read morewith each patient. We've never had to wait for an appt. The office is always clean & staff very friendly. If Dr Thomas detects something that's just not right with lab work she encourages you to seek a specialist who can find the source of your discomfort. She really is a caring Dr. & human being!

I started going to Bluebonnet Family Clinic after I decided the drive to Zachary to see my…read morelong-time physician was too time-consuming. What a mistake that was! First of all, they use Express Scripts, which was fine, but due to some computer error my prescription was never sent to my pharmacy. When I called the clinic, they said they would re-send it, but that also didn't work. I had to drive over the next day for a paper copy. Couldn't they just write it down a be done with it? No, because I'm sure they make a profit using the online system. What a hassle. Furthermore, I went in two times within a couple of weeks because I was presenting symptoms that were diagnosed as "sinus infection" and "upper respiratory issues." They failed to perform any tests, even after I expressed my concern that something else was wrong - the doctor just gave me a cortisone shot and steroids. When that did no good, I went back to my long time physician in Zachary, and immediately upon examination and a few tests, they told me I had a severe case of mono and my tonsils were in such bad shape they might have to be removed. This would have been devastating to me, as a professional vocalist! And to think, if it had been diagnosed WEEKS earlier at Bluebonnet Family Clinic, it wouldn't have gotten as bad as it did. Not only that, but I have two forms of insurance, and both were copied by the office to keep on file. MONTHS later, I get a bill saying I owe them hundreds of dollars because I had no insurance. REALLY?!?! Bottom line is - if you value your health and well-being, DO NOT go here. Go to Lake After Hours if you have to, but NOT HERE! They're more interested in making a buck off the newest technology and designer drugs than actually keeping their patients healthy.

Overall, the doctor himself seems knowledgeable and does not rush through appointments, which I…read moreappreciated. He took the time to discuss my concerns and explain things. During my visits, he repeatedly complained about insurance only covering a 21 day supply of certain medications and how that creates more work for his office. While I understand insurance limitations can be frustrating, hearing those complaints several times during the appointment felt unprofessional and uncomfortable as a patient. Something that he could not control is that the pharmacies could not fill the prescription he prescribed, however, when I expressed the issue with his nurse, she was extremely rude and did not seem interested to what I was trying to explain.

I've seen him for several years now. A great doctor! He will do everything he can to help his…read morepatients get the care they need.

Humble Periacetabular Osteotomy surgeon…read more Dr. John R. Faust diagnosed me with hip dysplasia at age 46. He took over an hour explaining every detail of the Periacetabular Osteotomy (PAO) (fellowship trained with Dr. Tim Schrader, Atlanta) surgery. Dr. Faust offered several options in his expert opinion and was transparent about the pros and cons of surgery. Even though I left his office in tears, I knew could trust Dr. Faust and his team for my bilateral PAOs. I returned to running a quarter marathon, a tough mudder in Europe and a triathlon without hip pain. I am grateful Dr. Faust is able to provide this specialty surgery in Louisiana. I have no regrets. I am thankful everyday for my healthy hips.

The doctor brought a child into my exam room with him. No explanation. Didn't ask whether it was ok…read morewith me. Nothing. I have nothing against kids as a general matter but (1) what happened to patient privacy? (2) I don't like my doctor's attention being divided between addressing my medical needs and a child. And (3) it felt like the doctor was squeezing a little work into his schedule, as opposed to being fully present and engaged in his very important job.

Superb care and everybody listens to what you have to say. Every one is cordial, professional and…read moreexcellent at their jobs.

Dr. Kelly Boussert has the best bedside manner I've ever seen! She is actually the only Doctor Who…read morehas given me hope to feel less pain! I think her staff is very responsive and wonderful! I can't wait to be out of pain and I think she's the only person that can help me!