I have a hidden addiction issue. I'm not afraid to say it, after all it's VERY COMMON. If you are…read morefacing addiction or mental health issues of any kind This is the place to go. The facility is so beautiful and very spa-like. The staff is professional and knowledgeable. They have an incredible program that uses evidence based interventions that ACTUALLY WORK. I feel like mental health is so taboo.... But why? Why can't everyone go and get help when they need it? Well here, you can. Highly recommended! The owners of this facility will forever be my family! :) TEN STARS!!!!

HIPPA VIOLATIONS, MEDICAL NEGLIGENCE, AND LGBTQ DISCRIMINATION…read moreSequoia Behavioral Health Although this is was all voluntary for me to check in, once I arrived all my freedom and free will was taken. My personal belongings including my electronics and wallet were immediately taken and I was unable to leave the property. Staff members personal cell phones are used to discuss personal, psychiatric, and medical information. Information that is protected under law is no longer safe as that information could be seen and sent to anyone. Appointments with medical and psychiatric doctors are held online and are overheard by other clients and staff. Conversation between staff regarding protected medical information is also often over heard by clients. There is absolutely no privacy. Videos and photos of myself and other clients were shared on staff personal cell phones without my knowledge or consent. There is absolutely no privacy when you are able to contact loved ones, medical providers, or legal representatives, as a member of staff listens to your conversations. Rules, policies, and procedures that were posted were changed when I pointed out several of the laws and policies that staff was not adhering to. The schedule that was posted was not followed, then changed when I asked about not being able to attend scheduled meetings, groups, and activities. There is no access to phone "privileges". There is a black out period when you initially check in, phone times then scheduled from 4pm to 730pm 3 times a week unless in groups or other "activities", and if there is a member of staff available to listen to the conversation. Often times "phone time" was denied. I had requested to call doctors office to cancel upcoming appointments and was denied for 3 days. Was denied access to check email and make calls in regards to FMLA and legal matters. I have also had extreme stomach issues since arriving at Sequoia and taking all prescribed medications. I had requested to contact a doctor several times a day for 4 days before access was given. Medication management is neglected. I was not given antibiotics and other medications as prescribed on multiple occasions. There is no holistic approach to treat clients as advertised. Was prescribed at 7 new medications during my stay there. Refusing medications was considered to be a "punishable offense". There is very limited "treatment" is actually offered. This included group therapy for several hours a day and one individual therapy session per week. I was able to attend one AA meeting in a 3 week period and one hike during that time considered to be recreational therapy. The treatment services are completely misrepresented on their website. My insurance was fraudulently billed for treatment I never received. A copy of medical records, all signed documents during my stay, and itemized billing information was requested. That request was denied and was never sent to me. I was was also called a "dick" by a behavioral health technician and disrespected on multiple occasions by several staff members. I over heard staff talking badly about myself and other clients on several occasions. Other clients can also attest to witnessing me being treated differently, singled out, and targeted due to lgbtq discrimination. There is also a "24 hour hold on all personal belongings". So although this was a place I went to on my own free will and checked in voluntarily, I was not given permission to call anyone for a ride home and was told if I wanted to leave, I could walk home without my wallet, cell phone, or any other personal property. I was told this at 1030pm, in 40 degree, rainy weather by the "director of operations".

I've been seeing Carol for 10 months now. I decided to seek counseling because my sister noticed…read morehow depleted my "light" was when she looked in my eyes. I was losing myself and my way, just barely able to try and meet everyone else's needs, completely unaware of my own. I didn't want to fade away, but I knew for my heart and mind to engage I would need a good therapist. I read Carol's profile, and immediately knew she was the one. Her approach took into consideration sensitive people. In life I have been misunderstood by many. I was so often referred to as "sensitive". I tried to push this aspect of my personality, the deep feeling and thinking, down until I could just communicate on the surface. Looking back over the last 10 months I realize that Carol has respectfully guided me to a place where I can honor who I am and find a way to live in harmony with others in my life. It's a tricky balance, and I'm still working on it, but I have made progress. She has managed to provide insights that I had not seen on my own, because she listens and I believe truly cares about those she sees. I will forever be grateful for Carol, as she had had a profoundly positive effect on my life.

From the owner: Individual and relationship counseling for over 23 years. Specialties include Emotionally Focused…read moreCouples Therapy (International Certification), anxiety, depression, addiction, self-esteem, marital and relationship counseling, blended families, teen issues 14 years of age and older, and highly sensitive people (see hsperson.com).

Counseling is very difficult to get right. Some counselors are too soft - others too hard/aloof…read more Some just want to chat with you while others want to do exercises. Troy Stone is one of the better counselors I've been to. He is honest, calls you on your BS, relatable, and has plenty of examples. He will chat about your day-to-day stuff but he always pulls it back to - what is your goal and what is the science behind it (love language, attachment theory, trauma, etc.). Other MFT counselors I've gone to barely touch on such subjects which greatly hinders long term fixes - to fix what is wrong today you must understand where you came from. If you simply talk about what pissed you off last week and never touch on why or what happened to you in the past that predisposed you to those emotions... then you're just spinning your wheels.

I love this counseling office. I see Stephanie Munro and I think she is amazing. She has helped me…read moreso much.

Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.

Horrible night staff, just uncaring when it comes to females( at least my daughter). Although I…read moretook her there as a recommendation I knew I should have said no. I had the police take my youngest because of a behavior issue and was there for hours. But that's another story , and the reason I didn't want to take the older sister however I needed help with her. She was taken from school by a crisis team, and they stated it would be faster if they took her but NOPE it was not. 9 hours later they kept her, I left and when I came back I finally spoke with someone via phone due to staff not letting provider know that I was in the lobby. Anyway I let the provider know what was happening and that she needed a med wash because her meds were not working which my daughter told the crisis team. So I got a small list of facilities and started calling ( all denials). Then I got a call stating they had re evaluated her and was going to discharge her, not med wash nothing. I go and get her and instead of letting her change into the clothes she had on she was brought out in scrubs. Same pads I gave her were still in the bag. Was told that they don't have panties for the girls to change daily... so I'm guessing they let them shower and put on the same nasty undies they came in and been wearing if they were there for days waiting on a facility to approve them. UNBELIEVABLE Not to mention the bathroom in the waiting room..

Hello, my name is Sophia Alger. In September of 2024, I came here for suicidal Ideation with my…read moreMother and my Sister. I am Autistic, and they did not treat me well. After being checked in, we waited for i believe an hour before I was taken to a back room to talk to a Psychiatrist- I had to actually beg for them to allow my sister to come with me- because I was very scared. And often stop talking in medical settings because they scare me. So I needed my sister there to help me talk. Once I told the Psychiatrist that yes, I am actively suicidal, They forcefully separated me from my sister and took me to a back bathroom, strip searched me, and put me into paper scrubs and into a dark room with one other patient that was strapped to a chair, there were no nurses or any kind of staff that stayed in the room with us, they all stayed in an observation area behind a glass wall, with a little TV playing some kind of show on the wall. I was offered water and a blanket- but nothing else. The room was kept dark, and I was left there terrified and confused for hours. They told my family that I was already in the ER when I was not. And at one point also told my family that I was not in their facility when I was. They did not tell me ANYTHING that was happening until I was held by my wrist and led to the Ambulance people- Who treated me with far more kindness and care than anyone in MIND 24/7 did. They actually told me what was going on; where I was going and what was going to happen next. They also told my FAMILY where I was going and what was going to happen next. Once I was out of Mind 24/7's hands did I start to receive actual care and kindness, and my family was allowed to be with me. Do not come here. Do not bring anyone you love here. They will not be kind to you. And they will not care about you.

Sadly never got a call back. I called a couple different therapist and she is the only one I never…read morereceived a call back from. Guess she doesn't want to see any new clients ‍‍

I started seeing Sefa during a period in my life of significant change. I had recently gone through…read moresome pretty serious medical treatment, and it was the height of covid. I had to take a step back from work, and I was stuck emotionally, physically and professionally. Actually both of my parents had received coaching from Josefa years before me, and it helped them immensely. When I began my journey with her I wasn't sure what to expect, but it has had a significant impact on my healing journey. About a year after I began coaching sessions, my wife started going also. Our entire family is better for it.

This review is for Jessica Watts. The agency as a whole is accommodating and waiting area is well…read morestocked with water and candy snacks,starburst being my go to. There is no front office so you sign in electronically to let the therapist know you have arrived. Emailing therapist directly is the best way to get a hold of them for scheduling etc. phone call to the agency are hit and miss.Back to Jessica, genuine, professional, skilled at EFT and flexible with our schedules. Top notch therapist and I have a very active critical part!

Therapy with Heart offers a variety of helpful services for couples.individuals and families that I…read morehave always found incredibly supportive.

All the staff at the clinic are very professional, and they make you feel welcome. They make sure…read morethat all patients attend classes and if they don't attend, they go out of their way to find out the reasons for not attending. They have phases for progress, case management which leads to finding jobs for patients after graduating.

My wife and I spent six and a half hours in our initial session with Michelle. It was helpful, but…read moredid not address a major concern (which had been presented to her prior to our first meeting). Within a week of our counseling session our marriage was worse than before. I contacted Michelle and she said that my wife is very guarded about her issues and the likelihood is that she doesn't want to work on herself. Michelle was correct. In hindsight I regret we agreed to such a long initial session. I think we should have limited our initial session to an hour or two. It could have flushed out my wife's lack of willingness and commitment to counseling and saved us an enormous amount of money with no positive result.

Michelle is uniquely talented at discovering the core issues in a marriage and articulating it in a…read moreway that is easy to understand and follow. She provides practical advice based on the information she gathers in her session. My wife and I value a no nonsense approach to improving our marriage and Michelle provided that. She was carrying , thoughtful, and inspiring. We walked out of her office feeling reborn in our marriage.

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

Front desk never responds to calls upon multiple attempts and messages left. Extremely frustrating.read more