I have been visiting with Paula for a few months now and it has truly been an enlightening experience. I felt more comfortable my first day with her than most people I have known a while. She listens and finds ways to correlate significant topics into our discussions, all the while, working our way back to tie everything together and put it all into perspective. We have been capable of finding pre-existing burdens that I was not aware existed, and the core of certain issues I was surprised to find out myself. Paula has been genuine and kind, and made me comfortable as well as at ease. All the tools she has provided have been helpful, all her feedback has been well-suited and warranted, and her philosophy is compassionate. I appreciate her and the message she continues to send. read more

Paula Dranger has helped me immensely. I am woman seeking help for depression and so far her insights and "homework" have changed the way I see things and helped me remember and deal with issues I didn't even know I had. I'm still working through it but I feel like this is the beginning of a healthy mental state. read more

My wife was involved in a custody proceeding regarding her now 6-year old son. As her spouse, I was required to come in and be evaluated. Many of the questions which were asked, especially on a lengthy written questionnaire, were irrelevant and didn't even apply to me. As an example, one of the questions was (somewhat paraphrased): "Since my baby was born, I don't have as much time to socialize with my friends" followed by ratings such as "strongly agree/somewhat agree/strongly disagree" etc. Many of the questions were like this, and it was obvious that they were more geared toward a teenaged single mother, and not a late 30's stepfather. I have five children of my own. I pointed this out to the counselor administering the test, and told her that I was confused about how I was supposed to answer the questions, which were geared toward a single child. The counselor appeared uncertain and checked with the supervisor. I was then told that I should just "average my children out" (as if they are mathematical equations rather than children) when answering the questions. I was left with the feeling that these people were incompetent. Administratively, dealing with these people was a nightmare as well, especially with scheduling and billing. The office manager, Mark Dranger, was extremely rude and condescending to my wife when she attempted to make payment arrangements. He threatened that she would be found in contempt of court and sent to jail if she didn't pay the fees in full. When she went in to get the final evaluation, Dranger refused to give it to her, stating that nobody was going to get it until all of Choices' fees were paid. (This was after another Choices administrator had accepted payment arrangements on which we were up to date.) The person in charge of the custody evaluation was Paula Dranger, presumably the wife of Mark. During a court hearing at which Paula was present (via teleconference) the magistrate ordered my wife to attend an evaluation session at Choices the following week. He specifically named the date and time on record, and made sure that all parties had the correct date/time. Despite this, Paula telephoned my wife a few days later, a full week before the ordered date for the session, insisting that the session was "today at noon." Paula threatened that my wife would be found in contempt and that she would receive a negative evaluation if she didn't drop everything and come in. Nevertheless, my wife stood her ground, knowing that she had the correct date written down, and Paula later called back confirming that she had "rescheduled"...to the originally ordered date and time. Paula also lied to the court under oath, stating that we had only made one payment on my wife's account. We had made multiple payments in keeping with a payment arrangement which we had made, which was fully current as of that date. Paula's report was laden with inconsistencies and nonsensical information. Most notably, the report stated that my wife would benefit from improving her relationship with her father. Her father had been deceased for a full year as of the date of the report. The report also claimed that my wife's son was afraid of her and didn't like being around her. This is ludicrous and laughable to anyone who knows our family--this child is rarely more than ten feet away from her, she is his Little League coach and constantly spend time together. Understandably, most of Paula's incompetent report was thrown out in court. However, this was after we wasted hundreds of dollars plus numerous trips to their office which is an hour away from us. Apparently, this counseling service is sometimes ordered by the court. However, for those voluntarily seeking counseling, I'd recommend making other "choices". read more

Both myself and another family member have used Choices Counseling Services. We came at a time when things looked pretty bleak, and we received much-needed help through the counselors at Choices. They are results oriented and are truly interested in helping the healing process begin. We have been able to move forward in a positive way and the strategies I was given by Paula Dranger were extremely helpful and empowering! She was able to target, very quickly, what I was dealing with and not only helped me get through it, but provided me with tools for the future. I am grateful to Choices - they were a God-send read more

Paula Dranger has helped me when I was just about to give up on life! Paula is my Angel, I am a woman that has been battling depression, I've also been hiding a terrible secret of physical, mental and verbal abuse for 26 years. And thanks to Paula she is my life saver. I am still battling depression without meds, I tried 5 different meds they did not work it made it worst for me. However, coming to talk to Paula has helped me. Now I am working on taking charge of my life with Paula by my side. read more

My husband recently was referred to this office due to his steel mill putting him in a very dangerous, life threatening situation. His mill left him hanging without a bit of concern about what they did to him. All they did was label him for having mental issues that he did not have. This office was quick to discover this, the truth, and to help clear his name. Naturally a mill won't take responsibility for their actions and put it all off on the worker. This office saw right through it. They treated him with respect, kindness, and obviously cared about his well being. They helped to remove him from the danger. I will be forever thankful in their efforts. No one can say thank you enough to someone that saves a loved one. It was really nice knowing that they didn't try to take advantage of my husband or the situation for their financial or business gain. They were just truly concerned about him. read more