I was suggested this place by my sister-in-law before we gave birth to my son and I absolutely love…read morethe place. Everyone there was so nice and friendly.

Wonderful place! Especially front desk, Rayle is amazing…read more Doctors are All great - office manager Ana is great

I have been seeing Dr Helfner for 26 years and have followed her from when she just started in a…read moreclinic to her well established office in Commack. Her office is always clean and she cares about the esthetics. Her staff is always very nice whether in person or on the phone. Dr Helfner is not an alarmist and is very caring. She does what she has to do in order to ensure an optimal outcome. She listens to your concerns and genuinely cares. I trust 100% of what she says in regards to my teeth. 26 years later and she has never steered me wrong. I've met Dr Curro a few times and also the hygienists and I have nothing but good things to say. If you aren't a patient yet, you really should go. Shoutout to Doreen who is always great to talk to. They have pretty good hours that I can make work around my busy schedule; nights and weekends. The parking lot can definitely get pretty packed at times but that would be my only slight issue. Overall, I definitely recommend this practice and Dr Helfner. I felt very safe going there during a pandemic. They took the proper precautions to keep everyone safe.

If you want a superhero to do unnecessary dental work on your mouth Dr. Philip is for you! Dr…read more Philip wanted to replace an old filling with possibly a filling but more likely a crown due to "decay under the filling" without ever seeing an x-ray. I guess she has the superpower of x-ray vision. There was also talk about replacing old crowns and bridges, although not told directly to me. This is the worst dental experience I have ever had which has resulted in my loss of trust in this practice. Gives the appearance of doing unnecessary work just to make money.

Dr. Ciro Grello is an outstanding pediatrician. I will refer all my clients to his practice. The…read moredoctors are all fabulous and the nurses are great. The office staff is also extremely professional and helpful. They always answer the phone and fit us in when ever needed. All four of my children went here and now my granddaughter as well.

This is a waste of time , it don't make sense why you make an appointment and the wait for one…read morehour and half . Try to book somewhere else

I am putting one star because I can't do zero!…read more Actually let me take it back Dr. Nick Rogu is great & I wish he worked at a different facility so I can continue to take my kids to him but he doesn't.... the star is exclusively for him ONLY! The staff is rude & they never make anything convenient. I have been taken my kids for the pass 2+ years & after several annoying circumstances I'm done & ready to go elsewhere. For the most part it's usually a billing problem. On more than one occasion they would double bill me for stuff I already paid & after finding proof that I paid then they'll allow me to schedule an appointment which is super annoying cause when your kid is sick you don't know where your receipts are you just want your kids to be seen (lucky for me I kept them, which I usually don't but if you go here make sure you do!!!) What made me say this is it was when I called to schedule an appointment for my son & they wouldn't do it because my other son had a balance (mind you the balance was from 2 weeks before when he was hospitalized) & I never received anything (how could i ?? it was too soon.... I'm sure they didn't even get around to billing it .... I didn't even know it!) I explained that I could pay the next day (I was at work & didn't have my wallet) & if they can fax me the bill so i knew exactly what I was paying for .... she said they were too busy & couldn't fax me a bill & if I didn't pay they were gonna cancel my appointment for that day... that I can call back after I paid !!! Seriously ?! A week later I received a bill not just for the hospital charges but also with a $25 fee for "not showing up" to my appointment... but you told me you cancel my appointment cause I couldn't pay right then and there ... I would gladly had gone to my appointment if you let me !!!! If that wasn't enough his school nurse faxed over some paper work & called to follow up on them & they told her they couldn't fill it out because I had a balance & I never showed up to my appointment.....aaaah seriously??? Personal information (HIPPA LAW!!! you can't give private info to anyone but the parents!!!!) .... making it sound like I was a terrible parent for not taking my kid when he had to & on top of that delinquent on my account ??? (That's no ones business!!!!) I paid the balance & never will i ever step foot on that place again..... & you shouldn't either !!! & you decide to make sure to keep good records of payment etc cause they'll get you regardless if you pay or not !!!!

We've been taking our children to Dr. Fiumano for years. She is bright, kind, efficient and always…read moretakes time to carefully answer our questions. She squeezes us in when we have an "emergency" and there is barely any wait time. My kids love her. Highly recommend.

The doctors here are very nice and listen to your concerns. However this office recently switched…read morefrom ProHealth to Optom and for the first time in 7 years I am considering switching offices. It is impossible to get appointments; I call at 9:02 when they open at 9 and there is 1 appointment left for that day, and only one available the next day. You cannot reach anyone in the office. I have had this problem every time I call. My experience with the people handling the phone services has been terrible thus far, and with them as the only and main point of contact that is so frustrating. I literally feel helpless.

Amazing staff and drs. They take good care of my kids and explain in great detail. Expect a longer…read morevisit

Clean facility, very homey. Bed for both patient and parent are comfortable. Technicians are so…read morekind and patient. They answered all of my questions, and asked my son if he had any questions (he mostly wanted to know how to work the remote!). They have every streaming service on demand for the kids to watch while they are set up. Private bathrooms for each patient. Even though the wait to get an appointment is long, put yourself on the wait list. All 3 sleep studies we were called when there was a cancellation and we got in earlier.

Would give zero stars if I could. They DO NOT answer their phones, been hold for 2 hours, tried…read moreusing two phones to get through: even while inputting the (dial 1) option for urgent medical call.

I sat with a student doctor for over an hour to be accommodating, something I try and always do…read morebecause I know they have long hours to complete. On one particular visit I was there for my yearly blood test prescription pick up which is fully covered under insurance. On this visit I received a copay for a "postpartum" question because my records showed I gave birth the month prior. I had already been charged by Stonybrook OBGYN in regards to the same "postpartum" questionnaire and now how to continue to dispute with billing that I will not be paying for a service twice when I did not ask to sit there and have a conversation with a student doctor for him to slip a question in about how my new baby was doing and be charged for it. I will be leaving Stonybrook medicine after this occurance. There is no reason to pay for something twice especially when they can see my Stonybrook OBGYN records through my portal. It's an unnecessary frustration to dispute this charge every month until they get on board that I won't pay for this twice. It is on them to have neglected to review my recent doctors visits. I had only asked for the blood test prescription, nothing else. It is not up to them to do whatever screenings they feel the need to include without consulting their patient first. Now former patient.

Waiting time for actual doctor check up, 2-3 hours after the appointment, worst staff behavior,…read moreaggressive personnel. Worst place for kids!

I brought my daughter for a sick visit. The wait to see just an NP was over an hour. The NP did…read moremost of the exam and then when Dr. Ferrand finally came into the room, he did a quick 2 min check - barely did an exam and came up asthma as a reason my daughters cough (even though he did not check her lungs/breathing). Then he prescribed a cough medicine which I later found out was an over the counter CVS brand that I had already been giving her and a nasal spray that my insurance does not cover. When I called their office back to prescribe a nasal spray that is covered, I never hear back. The visit was a total waste of time, the doctor's exam was poor and lacking, and the office's lack of organization/ communication led to no solution. I will be changing pediatricians and do not recommend this doctor or office to anyone.