Dr. Chui's treatments have saved my life. My name is Sean Conner. I'm a 100% Permanent and Total Disabled former Marine. I've struggled for years with TMJ issues. When those issues began taking over my health roughly 3 years ago I reported my symptoms to a VA Dentist. I was losing weight, struggling to eat and communicate and was told with no miscommunication that the VA didn't cover such issues - and then asked about my relationship with God by a VA provider who chose to tell me about all the fun things he did with his church in stead of hear my words and cry's for help. I left that office inferring I was going to die before someone helped me. That's almost been the case. After well over a year of wasteful physical therapy that accomplished nothing and was leaving me further debilitated I was finally sent for imagine of my TMJ by a 2nd dentist - who later told me he'd have sent me to imaging immediately based on my symptoms but was unable to do so due to nonsensical VA procedures that are most certainly not patient-centric. By this time I'd gone from about 174lbs and training twice a day to a shade above 145lbs and struggling to function. I was in so much pain, physical, mental and emotional. My needs weren't being met. My voice wasn't being heard. I thought I was going to die. That narrative was furthered by a botched, unnecessary cortisone injection by a VA provider performed in San Francisco left my right side TMJ dislocated, then was sent back home, despite informing the provider immediately something didn't feel right: I could not open nor close my mouth at all and my teeth weren't lining up... He was unconcerned. After multiple emergency room visits and a trip to my local VA dental office confirmed I had only 9mm of travel in my jaw but no one would touch me. I was desperate. Unable to reach anyone of consequence at the SF VA Dental clinic, unable to get help at my home of record - I was starving to death, creeping below 140lbs for the first time since I was a young teenager. I was surviving on meal replacement shakes and stuffing banana-nut bread into my mouth and liquifying it with my tongue. On the 6th full day of no help, no calls, no nothing I set my own jaw back into place in desperation. I was in so much pain and not-so-slowly dying. All of this changed when Dr. Chui took command of my care at the SF VA Dental Clinic. I was a human again, not just a Veteran. I was heard, seen, validated and cared for in a way that sadly doesn't exist in the VA medical ecosystem - and this is how we treat our Warrior class? Since Dr. Chui and Imelda have taken the reigns of my care I have hope again, for the first time in years, that whatever TMJ/Dental condition I've been suffering from wasn't going to kill me. I'm eating again, and slowly beginning to function after being in some of the darkest, most painful times of my medical/dental life I have hope again. Thank you, Chris and Imelda, for saving my life. I hope by writing this the VA will allow you to save the lives of others like myself who can, would, and have given so much to a society and a system that would let them suffer to the point of unabashed despair I was forced to endure, before being referred to someone who could really help me. Semper Fidelis. Sean Conner read more

tl;dr - This dentist office is hyper-focused on short-term profits at the expense of patient care. I recommend staying away, but if you do go here, know that there's ample room to negotiate prices. I've been a patient here for about two years. Today I went in for a cleaning and to get my permanent retainer removed, as it had recently broken. Dr. Chui recommended that I purchase removable top and bottom retainers and I was shown a price list. Each retainer would cost me $320, and removing the permanent retainer would cost $329 (my insurance wouldn't cover any of this). $329 seemed like a lot to remove a wire, a procedure that takes five minutes and merely involves sanding away the glue that holds the wire to the teeth. I told the office manager that I couldn't afford this and decided to go ahead with the cleaning only. After a few minutes she came back and told me that they'd be willing to waive the $329 cost for the retainer removal if I agreed to purchase both top and bottom retainers (total cost: $640). At this point it became clear that all these prices were negotiable, so I again told her no and proceeded to have my teeth cleaned. At the end of the cleaning, the dental hygienist asked me if I wanted fluoride. I suspected that this would be yet another upsell, so I asked if it would cost anything. She replied that it cost $36 but that they'd try to bill my insurance for it. I asked her to check with my insurer to see if it would be covered, and she reported back that it wouldn't be. I was miffed to discover that, had I not asked, they would've charged me out-of-pocket for something I'd not agreed to pay for. After the cleaning, the office manager returned and asked me if I wanted to have the permanent retainer removed. I again told her that it was more than I could afford and she told me that they could go down to $150. I agreed and Dr. Chui removed the wire (again, five minutes of sanding...). At the front desk, I asked the office manager if there were any cheaper options for retainers. She told me that there was a "lesser" brand they could use that would only cost me $200 per retainer. I told her this was still too much, at which point she asked me to be "up front" and tell her if my hesitation "was about the finances." (Obviously?) I told her yes and she asked me what I wanted to pay for the retainer removal and a bottom removable retainer. I told her $200, she came back at $250, I agreed, then she went to Dr. Chui and came back at $300. I paid the $300, had the removable retainer made, and left. The office is clean, Dr. Chui is competent, and his staff are friendly. Unfortunately, this dentist office is a business first and a patient-care facility second. They have a big sign outside touting a new-patient bonus of a free teeth whitening. (I asked about this when I first became a patient, and after posting a positive review on social media as told, they never reached out to schedule the whitening). They have a jar of Cocofloss ("Luxury Dental Floss") in every patient room to sell you $9 floss. Today I felt more like a wallet than a patient. I won't be coming back. read more

I found Dr. McNay with Restoration Dental years ago when I moved to the Brookhaven area. Shortly after moving to Atlanta I had a horrible dental experience and due to not wanting to make the same mistake it took me a while to find a Dentist I felt I could trust would do a good job. Thanks to Yelp and the plethora of 5 star reviews I knew this would be a good place to try for my dental needs. I have been coming to Dr. McNay every 6 months for the past 6 years. Upon arriving for each visit I'm greeted every time by an amicable front office Manger. The entire office including the lobby is nicely decorated, there is a rustic feel to it, you can tell a lot of thought was put into the ambiance. They have all the latest equipment, and the office is very clean. There is a television above each dental chair so the patients can watch anything they choose to during their visit. I personally love to watch Ted Talks while I am there, the  programs relax me and keeps my mind off of what is being done in my mouth. Typically, within 5 minutes of arriving I am called back  for my appointment. All of the Dental Hygienist that I've encountered have been friendly. Dr. McNay is personable and has a gregarious personality. He talks the entire time he is working on my mouth, often having me wanting to burst out laughing. I actually enjoy my dental visits here. If you are in the need for a good Dentist look no further. Dr. McNay and his staff are awesome read more

Went to this Dr. Chui's office for a checkup and cleaning and was told numerous things needed to get done even though my teeth felt fine. Most of it went ok, but one of the things he had suggested was that I get a crown for one of my tooth. I eventually got the crown put in and noticed that it caused pain when I bite so I asked about it and they told me to come in (which they billed my insurance for). They took a look and adjusted it and said it should be fine. A week later it was still problematic so they told me to come in again (another billed visit). They said it was fine and suggested it was my gums that was problematic even though my teeth were fine prior to the procedure. I went to another dentist to get it checked and the second dentist said that the crown was done incorrectly and that I'd have to get the original dentist to fix it or get it appealed since insurance only covers the crown every 5 years. I tried to ask this office if it could be fixed free of charge (i explicitly stated this since they seem to have a habit of charging for everything) or if I could get a refund and the claim reversed (so I can get it fixed at another dentist) but I basically get ghosted. I filed a chargeback and an appeal with my insurance and they had accepted it (after it was verified with a 3rd party dental consultant). Would recommend avoiding this office unless you want to deal with a headache. read more

What a wonderful doctor! I was referred to Dr Chui by my surgeon who was about to operate surgery on my whole jaw. I had been very resistant to the surgical approach to treat my jaw pain even though I had been living with my chronic pain for decades. The moment I saw Dr Chui, he immediately could see that I had nasal breathing issues that none of any of my previous specialist could identify. Then he identify all the issues that I had for decades without me saying anything. My ringing in the years, migraines, headaches, shoulder and neck pain, all the way to my back and lower back issues. He saw how I stood and told me I had scoliosis which I did ever since I was a child!!!! It's so amazing to finally see someone who can help me with all my chronic illnesses. He prescribed this amazing orthotic that instantly took away most of the pain I suffered for such a long time. I am now pain free for all my jaw related issues. I even stop taking the anti-depressants for my depression and anxiety. I owe it to Dr Chui and he's someone you need to see if you have no solutions for your TMJ pain! read more

I was highly skeptical at first, but after years of dealing with debilitating jaw, neck, and shoulder pain--along with increasing clicking in my right TMJ--I am incredibly glad I decided to give this treatment a shot. The custom-fitted orthotic has been an absolute game-changer; it is discreet, comfortable, and has significantly reduced both my jaw pain and the frequency of my headaches, allowing me to finally focus on my work without constant discomfort. Additionally, the relaxing laser therapy sessions were highly effective at reducing inflammation and noticeably improving my jaw mobility after just a few visits, while the PRF injections were truly life-changing. Throughout the entire process, the staff at Dr. Chui's office were exceptionally helpful and informative, clearly explaining every step of the therapy and making me feel completely at ease. If you are struggling with chronic TMJ issues, I highly recommend considering this non-invasive approach--it has made a massive difference in my overall quality of life. read more

I went for Invisalign consultation and was absolutely disappointed with the treatment I received. First, doctor charged $350 for consultation and gave me information which I could find on the YouTube. Then, he pushed for some non-standard aligners which are not made by Invisalign. He took the insurance information from me and seeing that I have an excellent insurance through my employer, he jacked up the prices for the second grade aligners. He is absolutely incompetent and his hands were shivering when taking my teeth scanned for aligners. His only objective was to get as much money as he can out of me. I have discontinued my treatment with him even though it cost me a lot of money. Please be aware of this doctor and do not visit this clinic in any situation. I am new to the SF and went there after seeing the reviews on ZocDoc but later realized that they were fake reviews written by same people over and over again. So take those reviews with a grain of salt and do not trust them completely. read more

I can't speak highly enough of Dr. Chris Chui and his staff, they are the most skilled, thorough and thoughtful dental professionals I've ever encountered (and at 59 yo, I've encountered many). I went to Dr. Chui's office for a cleaning and exam as I had some sensitivity in one of my molars. X-rays revealed a crack in the tooth caused by the expansion of a 40+ year-old silver filling I got when I was about 10 years old. Dr. Chui and his assistant Jamie removed the old filling and replaced it with a new one. I have never, ever been in a dental chair without some degree of pain or discomfort.......until yesterday. The man is an artist. My bite is perfect, no high spots, no roughness, no pain, no discomfort; it's just amazing. Look no further if you need dental work. His hygienist is also a gem. Recommend Dr Chui to anyone who is looking for a new dentist in San Francisco read more

Hmmm.... Where do I begin to start. From the moment I walked in I was amazed immediately! First of all this place looks so amazingly clean! It should be called a spa honestly. I have never been to such an advanced office. They have the most up to date modern technology in dentistry and that means better, faster, effective treatment. No pain here! The infection control in this office is more then perfect. I'm a dental professional and have never been more impressed in my whole 8 years of dentistry. I've even seen other professional come here from other dental offices! I want to work here myself!!! Dr Chui is amazing, the staff is professional and fun, what more could you ask for. Not only do they treat the patients but have a strong preventative program that the hygienists run. So no treat and dump here. You will be taken care of for life! read more

Its hard to find a dentist that you're comfortable with! So far I really like Dr Chris Chui. My hygienist was gentle and nice, two very important things to me! My dentist was friendly and honest, he wasn't telling me to get a bunch of work done that I didn't need (which has happened with other dentists). I also love the location, conveniently right next to BART. I just wish they were open later! The office is very clean and new. I could not see any dirt or dust anywhere which was surprisingly amazing! I referred my bf there as well and he always had dentalphobia ever since he was a kid. He came out of the appointment and called me right away how comfortable he felt with Dr. Chui I would highly recommend him to anyone who's looking for a new dentist in San Francisco read more

Dr Chui is great and honest! He helped me trust dentists again after a really bad experience a few years ago at another practice. I saw him recently for the 3rd opinion and he gave me the best option and the most economical option. I've been having issues with teeth sensitivity and jaw pain for years. Dr. Chui recommended that I try out a guard. It has changed my life! My teeth no longer hurt while drinking cold bervages and I haven't had a headache from grinding my teeth since I started using it. The location is very convenient, I can head there before work, during my lunch break or after work. The front desk is super efficient and it was so easy to schedule the appointment with them. I strongly recommend Dr Chui to anyone who is looking for a new dentist read more

After Lynn Mieger retired I decided to stay with Dr Chui to see if he was as good as she was . After a few visits and some recommendations for more treatment that I felt were unnecessary I decided to move on to another dentist. 10 months later I get a bill for $130 even though no one had contacted me before about any billing issues . After repeated calls I finally received an email with all sort of handwritten notes on it for charges apparently dating back years when I was Dr Mieger's patient ! Bear in mind this is the same office that sent me an email trying to sell me a hydrogen peroxide gel to cure Covid-19 and later had to send a retraction email . This operation is very shady. read more

I had a bad experience with dr Chui and his staff. He made me feel uncomfortable the whole time I was in his office, by commenting on the number of the fillings I had and the small stains on my teeth. Guess what, that's what I was there for : a cleaning ! I admit I should I've come earlier, but no need to try to make feel ashamed.. Then, they left me in the room for about 20 minutes with the zoom of my teeth before cleaning, right on my face !.. with the staff coming in and coming out, sometimes looking at it.. Dr Chui talked to me as a tooth owner, not as a person.. Respect and delicacy with their patients are definitely not their priority and I won't visit this office again. read more

Search no more, Chui is an EXCELLENT dentist. First, he upgraded all these old cavities and removed root canal threat and gave me maintenance (easy) ideas. I now have ZERO problems with my teeth - very little scraping when i go in :) . ALSO, He's really driven, really smart on new methods, research and modern dentistry. Also, which is amazing, he uses lot of smart technology and invests in what seems like state of the art equipment, processes (Covid stuff) and chairs etc. The office is super clean, easy to get to, the staff is AWESOME. They hustle to get you in and out on time, and help follow up with billing, flex spend etc... Def recommend Chui. read more

I had a great experience at this office for TMJ treatment. From the moment I walked in, the staff was kind and welcoming. They took the time to explain everything clearly, which made me feel comfortable throughout the entire process. During my treatment, I always felt guided and never unsure about what was happening. Since starting TMJ treatment, I've noticed a significant improvement in my daily life. I used to suffer from frequent migraines, and learning that my TMJ was a contributing factor has been a game changer. I'm grateful for the care I received and would recommend this office to anyone dealing with TMJ or related issues. read more

If you like a dentist who is communicative, professional and knowledgeable Dr. Chui fits the bill. I was impressed by Dr. Chui's passion for his industry from day one. Even after many years he has never lost his curiosity or ability to listen attentively to my dental concerns. He is very approachable and is sincerely concern about his patient. I have had more than my share of dental issues. I can say of the many dentists I have ever visited he is one of the best. He is willing to explore, explain and work with me on making sure I have the best care. Thank you Dr. Chui for your continued care. read more

Dr Chui, is not just a Dentist but an Angel sent from God. This man dedicates this time to care for the Veterans of the US outside of his private practice. I was flown from Los Angeles to see experts in the field. I was bless to have an appointment on the day he dedicates to the San Francisco Veterans Facility. After 5 years of unnecessary surgeries and procedures, he diagnosed the root of the problem in less than 5 minutes. I am so grateful and humbled that the VA would hire such experts to care for us us veterans. Dr. Chu makes my 24 years to this country meaningful. Thank you Dr. Chui. read more

Had an amazing experience with Dr Chris Chui. Without asking him, he pointed out all the pain I had for years minutes into the exam that NO DOCTOR had ever been able to tell me what my issues were. I had sounds in my ears for years and it had been driving me nuts! I had so much headaches and migraines that he identified them immediately looking at my teeth and jaw. He manipulated my jaw and massages some of my muscles in my mouth and 50% of my jaw pain immediately went away. I'm so looking forward to coming back to see him. I can tell my quality of life will improve by him!!! read more

Dr Chui was great! Had some work done by him and he was so careful with a nervous person like me. I have always been terrified going to the dentist but he was so patient and nice to go over all the process with me. He took tons of photos along the way and made me feel that everything step was under control and I felt I was in great hand. In the middle of the treatment, I was so calm that I actually felt asleep that I needed to apologize by closing my mouth without noticing it. Thanks Dr Chui and I recommend him highly! read more