asked about wheel bearings and hubs. was told they would call that PM with price and appt. that was 8 months ago. still haven't heard back. Chris and the lady in the shop are not reliable read more

Chris had probs with his " computer " system . My car was tbere all day . When he told me what happened I said , " That is okay , I will pick up now . I said " Please call me when you have an availability . I waited .. two days , no call . I called and made an appt . I was late as my appt was early in the am I apologized and just merely wanted to drop car off for an inspection . He was very , very rude and after all of this said " You were late " I'm not doing it " I was only a half an hour late. I'm a very easy going person and said I understood but reminded him kindly of all of the delays , etc " Take your car somewhere else !! " , he said I was stunned and could not speak . NO ONE should be treated this way. read more

I have had my cars serviced by Chris Glance Automotive for the past few years and the experience is always excellent. They're location is easy to get in and out of, overnight key drop is great for me and helps with navigating my schedule. Chris is very helpful and always goes to the next level to ensure my vehicles are running their best. Excellent service and I'll be a customer for a long time. read more

I've gotten my car inspection there the last few years. Never had any issues. Always friendly and the prices seem fair.

I needed my AC compressor replaced and I made an appointment with Chris Glance Automotive. I had to wait for couple of weeks in the hot, 90 degree weather for them to fit me. When I finally went to my appointment, I was quoted 2 hour job. Then when the car was ready in 90 min, I asked what my charge would be. It was $374 for hour and a half of service. $220 for two hours "service", which was done in 90 min, $115 for refilling my freon (a bottle of this cost $15 in Walmart) and $5.99 for one part. The rest was taxes. Basically, they took advantage of my situation. I work 3-5 business days for that money and when I asked if it's going to be cheaper since they did the work quicker than expected, the lady laughed at me.... Reply to Chris: Clearly you were only thinking about your family and not mine. There is absolutely no way for you to justify that big charge. When I originally asked how much is it going to cost me, the answer was: the amount of labour for 1.5 - 2 hours. Nobody mentioned the added cost. From two hours of labour to $374 there is a huge difference. Not to mention that when I needed new struts and brakes, you quoted me $1350 plus. We bought the parts online and called another shop that did the job for $170, which is the cost for 2 hours labour there. Your labour was more than $350 for the same job. My total cost for the struts and brakes was $410, not $1350. I think I made my point. The only reason I came to you again was because there was no other shop in the area that was working on AC repairs. That is called taking advantage of the situation. read more

I've been a loyal Chris Glance customer for several years, and continue to seek them out even though I live in a different neighborhood now. Chris and his wife Julie (who runs the office) consistently exceed my expectations when it comes to communication and service; knowing I can trust them to make sound recommendations and treat me fairly is valuable peace of mind. Recommended without reservations, the best kind of family business. read more

I've been back two times since my original review. I am just so grateful that 1. Chris and Julie even exist and 2. That they exist so close to where I live!! I was concerned about a leaky tire one day on my way home from work so I pulled in. Even though it was closing time Chris took the time out to check my tire for me! What a relief. Seriously. No matter what the issue is I am comfortable and confident that Chris will do a wonderful job. Also -- the majority of their reviews are on their FB page, so head over there if you need any more convincing :) read more

I just went to Chris last week for an inspection, and an added back flush heater core! I am sooooo happy and warm, I have more heat than I need many thanks to you Mr.Glance you enabled me to enjoy the automotive experience......a true value.....thank you again! read more

Chris Glance gave me the best price for service that I could find within the 6 or so shops I called. When I went to pick up my car, a path in the snow had been shoveled from the door of the business to the driver's side of my car, and my car had recently been running so that it was warmed up when I drove it, even though my car was finished the day prior. The customer service and prices here are unmatched. The most "mom and pop" business I have found in an age of commercialism. read more

Great family owned business. They've kept my old Honda running since I moved to Pittsburgh from Missouri, and have made sure it's safe to drive and passes inspections. He has done some major repairs on my car, but it now drives like brand new and him and his wife are always upfront and honest with me about what needs to be fixed. Thanks Chris and Julie!!! read more

Chris Glance Automotive is where I've been going for routine maintenance, required repairs and tire mounting & balancing for more than 5 years. Chris is great to work with, will explain what needs to be done and why. He is also *determined* to get to a root cause, figure it out and then do the fix. Very fair pricing. Julie who works at the counter is also easy to work with, great with scheduling and finding parts. This kind of establishment is rare and precious. They're great at what they do, obviously enjoy working with people and treat you well. read more

Been going here for three years now. Always straight forward in necessary items, prices fair.

We highly recommend Chris Glance Automotive. We discovered Chris Glance originally through Yelp and the positive customer reviews there, so we gave him a shot after we'd experienced months of frustration with the poor service we received, time and again, from the service department at a local Chevrolet dealership. Thanks to Chris and his staff, we were finally able to get to the bottom of a burning-oil smell in the Chevrolet Sonic that has been a problem for months. Over the past several months, we took the car back to the dealer service center because the car was still at that time under the original warranty and is now under an extended warranty. Every time, the dealer claimed that there was no oil leak. Chris Glance Automotive was able to find and repair the leak that was in fact very real. Chris and his staff took extra time to call to make sure of what repairs were covered by extended warranty since our vehicle was still covered. Not only are Chris and his staff very helpful. They are also reasonably priced. Moreover, the staff is not only extremely conscientious and thorough in their work, but they are also honest, very professional and courteous to all of their customers. read more

Exemplary mechanic who is both honest and fair combined with outstanding customer service. If you are in the area, this should be your go to mechanic- hands down. read more

Chris and his wife are gems of the neighborhood. They are kind, competent, and fair in pricing. This is the kind of mechanic you want to be friends with and take your car to forever! read more