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    Chris Paul - Infinity Real Estate Group

    3.0 (2 reviews)
    Open 7:30 am - 10:00 pm

    Services - Chris Paul - Infinity Real Estate Group

    Property management

    Buyer's agent

    Listing agent

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    12 years ago

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    Central Florida Property Management - Police report for theft

    Central Florida Property Management

    (62 reviews)

    Colonialtown South

    I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

    I have been working with Daniela for two years. She has been great getting my properties rented…read more She is very professional and the communication is top notch. The reporting keeps everything simple and payments are on time. I highly recommend them if you want a smooth and simple process.

    Presidential Group South - Asking once again for the bug problem to be fixed and it was marked completed which is a lie

    Presidential Group South

    (21 reviews)

    Wekiva Springs

    This company is so unprofessional and borderline confrontational. They wrongfully took our deposit…read moreafter Nancy Chariez told us via text message that we would not be losing it since she was aware of the problems. I never received the letter for the deposit and it was only until I physically drove to the office that I was able to find out they took our entire deposit. After trying to fight for it back they responded that we took too long to respond(obviously we took too long because we NEVER received the letter and after emailing the company asking where it was, they then informed me it was sent back). It is beyond dishonest and sneaky how all of it happened. I also had 3 maintenance requests submitted that were never fully completed, they lied and said were completed, which were not completed until months later or not at all. We lived in a roach infested apartment that they lied and said we caused, but there were countless bottles of bug spray under the sink when we moved in, some even labeled for german cockroaches(we have photos). We had rats living in our ceiling for months before someone came out. We even had the exterminator(after he finally showed up weeks later) tell us that they died in the walls and that is what was causing the smell and flies we had in our apartment for months. My boyfriend even found a rat in our personal items in the attic(again, I have photos). When they took our deposit they said blinds were broken, there were holes in the wall and they accused us of punching a hole in the closet. If they would have read the walk through sheet that THEIR employee Lacy Polk filled out, they would see those damages were already there. We also removed the closet doors when we moved in for space and because there was a GIANT hole already in the door! They were placed safely in the laundry room for 8 months untouched while we lived there, yet we supposedly broke them. They also said the porch outdoor carpet was filthy. Gee, the carpet that is outside, exposed to the elements in Florida where it rains everyday in the Summer, the carpet that was on the porch that would FLOOD when in rained(again, I have the videos) was found dirty? What a surprise. We moved out a week prior to Hurricane Matthew where I am certain the porch flooded. Try calling them, I guarantee no one will answer and if they do you are greeted with horrible customer service. My phone calls, emails and texts went unanswered for days, even when it came down to urgent matters like a severe leak that was in my room ceiling fan and caused damage to my mattress that I had to replace. It's just unfair and cruel to take money from hardworking college students that tried, no PLEADED for help with the roach infestation, but we were forced to leave the lease early after we could not even cook without roaches falling on the stovetop, I would be awoken in the middle of the night with roaches around me. I even set the videos and photos to Nancy while it was happening, but we were accused of causing the problem. After leaving one pile of trash, an umbrella and a piece of salmon in the freezer our entire deposit was wrongfully taken and after messaging them about going to court they replied with a cold sarcastic, "sounds good". I paid my rent on time every month, I put in my maintenance requests as soon as problems occurred and even spent my own hard earned money to rid the apartment of pests, I definitely don't need to be treated this way, nor do I deserve this headache. Read Better Business Bureau reviews, the other Yelp reviews, yellow page reviews, they all say the SAME thing about them wrongfully taking people's deposits, being unprofessional and frankly, slimy. How long can this company continue to take advantage of people and provide a terrible service?

    They have changed their name to Specialized Property Management. Beware still the same people. Same…read moreshit just different wrapping.

    Sentry Management

    Sentry Management

    (119 reviews)

    Wekiva Springs

    Received final notices before we received any warning notices about our house painting need. Then…read morewhen I emailed them immediately regarding our need to save money prior to painting our house, it was sent to many people in the company. Note that we were not told next steps or any sort of direction after this. No direction with a deadline, or requesting us to submit an extension. We do not hear back until 3 months later with a notice that our account was sent to the law firm. Then when I contacted Jo Ann; she said "I wish you had contacted us before this year" which I then sent her proof of us reaching out to Sentry in November 2025 and apparently this didn't matter because even though I was able to prove that we did contact them and didn't receive any direction, they still told us the fees would have to be paid although their company dropped the ball. I know many people who have had this management company and have received final notices before warnings. It's very sketchy and I feel as if they are trying to get extra money even when it was their fault. I know people leaving my neighborhood due to this management company and would never recommended them.

    The trash can was accidently left in front of the garage rather than being put away properly. It…read morewas later put away. I then received a notice that I would have to appear online at a hearing unless the issue had been taken care of. I emailed Sentry Management letting them know the issue had been resolved and requested the time for the hearing as they had not provided it. When they refused to provided the time for the hearing I spent almost 4 hours on Teams waiting for them to appear. They did not appear and now want to fine me $1000 for leaving a trash can out. It appears they only wanted to fine me as they made no effort to respond to correspondence or to appear at the hearing they scheduled. Update: I spoke with the representative for my neighborhood and we got the issue settled. While I still feel a $1000 fine is excessive for a trash can left out, I understand better the situation. I still think they should have given me a time for the meeting instead of me sitting online for almost 4 hours. I still feel they should have replied to my correspondence instead of ignoring me. I will give them an extra star for solving this misunderstanding.

    Jeff Singletary

    Jeff Singletary

    (7 reviews)

    Wekiva Springs

    If you are looking to sell your home, Jeff Singletary's Home Team is the place to go. Jeff is the…read moreepitome of a true professional and knowledgeable Realtor. He has been in the business for years and knows the market and has built relationships that has helped make YOUR process an easy one. All you need to do is call him and see for yourself. You will not be let down.

    The only good thing I have to say about this realty group is that they are nice people , on the…read moreanother note they do not take enough time to meet the person's needs when it comes to looking for a house/condo/apartment or town home. We contact them looking for a Town House or Condo anywhere around Seminole County and they took us to probably anywhere between 8-10 withing a month period, about ONE or Two of those was meeting our expectations and the other half were nasty with lots of problems or over priced, this reality group DOES NOT take the time to make sure they look at the place before taking the client in that case they took us to some that we could not even walk in because the smell was bad and many had mold problems. What kind of person does not look at the place first or finds out what shape it is in well Vicki out Realtor who took us around does not, worse part is she told use that we needed a "Full Time" person to look at places with us that we were "to picky" someone that gets paid commission and not by the hour or salary should not be using this words and trying there hardest to find the right place for there costumer's and closing out on a deal, that is something I find ridiculous for someone that wants to make a living selling houses/condos or town house. I highly DO NOT RECOMMEND THIS PLACE,they do not put in enough effort to looking in to places the COSTUMER wants and they will email you place that are horrible and have a LOT of work to be done. Also she will make you meet here some where when the place you are looking at is in the other side of town, making you waist all your gas. If you are looking for a Realtor I suggest go somewhere else.

    The Realty Medics

    The Realty Medics

    (110 reviews)

    East Orlando

    As an investor living in Texas, I wanted to find a property management company I could trust. I…read moredid a lot of research and narrowed down my search to a few different companies to call. Jason answered all of my questions about The Realty Medics and their services and we decided to work with them. Once we signed the agreement I dealt with Emi and she was extremely friendly and helpful with getting our property setup in their systems. Once the property was listed they quickly found a qualified tenant and I was assigned my account manager, Eva. Eva is fantastic at communicating with me the few times there were issues with the property. She also conducted a market analysis when it was time for the tenants to renew their lease. My experience with The Realty Medics has really given me comfort knowing my investment property is taken care of well and that my husband and I do not need to worry about this aspect of our retirement plan. I would recommend The Realty Medics to anyone who is searching for a professional property management company to take care of their investment. Debbie Kofler Kaufman, TX

    Horrific experience. Prospective House had squatters ( not their fault) followed up with them…read morefrequently to see when we can go see the house after they kicked squatters out and repaired the damages. Once applied , the person dodged our calls and emails after taking our application fees for weeks and then finally said "oh someone else applied and it's pending". No one else applied before we did , the manager dragged their feet for weeks after 27 phone calls and 8 emails. I look forward to their response on this one with some altered fabrication of Reality.

    Chris Paul - Infinity Real Estate Group - realestateagents - Updated July 2026

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