This is definitely not a trustworthy management company. This has been the worst management company our subdivision has ever had. There has been nothing but problems right after another and when reaching out to them for assistance it's even worst. Again, this is not the management company you want to handle your community issues with. Magnolia Property Management is just totally UNSATISFACTORY. read more

Doug Campbell and his Team at Magnolia Property Management [Altamonte Springs, Florida] have managed my rental house in Casselberry, Florida since 1998...28 years! I have lived in Louisiana, Illinois and Virginia since I placed the house with Magnolia Property Management. As a non-resident Owner, I have never had a single worry about the quality of tenant renting the house or the condition of my property. Doug is a consummate professional. He listens and has always been responsive to my concerns. A great company! read more

Paid aplication fee and never heard back from them if were approved. Doug Campbell told us we had to put up a good faith deposit before he would process the application. That's what an application fee is supposed to take care of first ' Don't return phone calls or emails. Run from these people. Crooks read more

A good company which has managed my property for over fifteen years. Some of the tenants haven't been all that great, but you win some and lose some with tenants. Also the vendors have been good and fair with the prices. I had to redo my septic, water filter system, AC system and saved me some money. read more

Horrible, basically non-existent communication. Lack of care for homes and tenants. Finds any excuse to screw you out of money. Read on for proof. It's the same terrible Central Property Management service under a new name. Looks like instead of changing the business name on Google they "closed" Central Property Management and "opened" Magnolia Property Management in order to ditch all the bad reviews. Even after many calls, emails, texts, and written letters, we still couldn't get a response regarding the majority of the issues we had with this nightmare of a rental. Being approved for the home and getting the paperwork done was a long, irritating process. No one walked through the home with us upon arriving. The home was filthy upon moving in as noted in our move in inspection form, but a cleaning credit was never given even after months of asking. We spent 12 hours EACH cleaning before we could even move our stuff in, but were told we should've given the cleaning crew the chance to fix it. As if we were going to wait for them to call us back (which they rarely ever did) and send a cleaning crew out on a Saturday when we had to unload the truck and have it back by Monday morning. The new flooring promised in our lease had not yet been installed by the time we moved in. It took over a week after we were already living there for someone to come and install it. Water stains had clearly just been painted over. When they got worse a few months after moving in (staining the carpet, making the watermarks on the wall worse, and ruining a piece of our furniture), they were just painted over again and the root of the problem was never addressed. The back door had been sealed shut, which was blamed on the previous tenant but had not yet been fixed by the time we moved in. My husband chiseled off the foam sealing the door shut and replaced the weather stripping since it is a fire hazard to not have 2 accessible exits, and was never reimbursed for it. The tub faucet had obviously been leaking for a while, causing water to be wasted, an annoying sound, and the tub to be stained. We finally broke down and had it fixed ourselves after a month of asking them to fix it. They failed to outline all charges/fees upon moving out, so I don't know if we were ever reimbursed for it. I doubt it though. We bought a home of our own before our lease was up and moved out. We said we would continue to pay until our lease was up, but it would be great if they were able to find another tenant before then. We did the yard work, then noticed a week later when going to check on the property that someone else had been there and done yard work too. An annoying neighbor had likely reported us to the HOA for not keeping up the yard, although we had taken pictures the week before proving we had been there and the lawn was mowed and leaves were picked up (yes, we knew we'd need photo evidence). After seeing the letter from the HOA, the property manager had sent people out to do the yard without even calling us first. And then charged us for it. We had been maintaining the yard, had photo proof, and certainly would've gone there and done it again if they had bothered to call first. We went to check on the home again another day, only to find out SOMEONE ELSE HAD MOVED IN AND NO ONE TOLD US. A final walkthrough was never done, and we had no heads up before having to cancel the electric and water bills that were in our names. We had to pay a $30+ water bill for the 1st-3rd of the month when the new tenants were living there, and a $120 water bill from the month before that was obviously not our doing since we weren't even living in the home. We touched up the paint with the brand and color provided by the property manager, and then were charged when it didn't exactly match. We got less than we deserved refunded to us, and didn't get any money back until more than 2 months after the new tenants had moved in. Please never, ever rent from or do business with Magnolia Property Management. It was the worst experience either of us has ever had. read more

Very helpful, reliable, and straight to the point. Willing to work with you when little surprise turns up. Thanks Magnolia