My super-active dad (88) has been at The Residences for several months. Director of Community…read moreRelations Nancy Waldman gave us a thorough tour and provided continued feedback until Dad relocated from his Old Bethpage home of 55-plus years. The accommodations are impeccable. Warm, homey and immaculate, The Residences feels like a community. The kind and caring staff provide excellent support and service, from the event coordinators and directors to the wait staff and other helpers. My 8 year old and her friends love to visit. We've enjoyed concerts and dinners with Dad, and he's gone to lectures, movies and other events. Only wish I were 88!

Took a tour thought the place was nice looking. The woman who gave a tour was very informative. We…read moredid not see many aids helping the people in the benchmark program this was a concern of ours. Upon further negotiation discussion with Doug we decided not to move our mother to this place. Doug cannot give us what each level was in the benchmark program only the price. All of their activities end at 3:30 followed by dinner which was not good for the care of our mother. The organization seems more centered around the acquisition, then giving us more information about how her mother and be cared for. The conversation with Doug really did not make me feel confident about the organization. They charge us $7500 entrance fee which was not explain what that was used towards. Their increase per year on rent is 8% which is much higher than other assisted-living's in the area/memory care. Furthermore since January the price of their level increased well over $800 without an explanation except for we are keeping an eye on the industry. Overall, the conversation did not make me feel confident nor warm and fuzzy about moving my mother during a rough time time for her and our family. I was super bummed because the place looks nice and has a nice garden for the benchmark memory care program but it seems like they have that hiring practices and can't keep employees long enough with a 50% employee retention which is not good.

From the owner: Orchard Estate of Woodbury in Woodbury, NY offers Assisted Living and Memory Care. Residents…read morebenefit from personalized, needs-based support, chef-prepared dining, and engaging programs that encourage connection and purpose. With inviting amenities and a dedicated team, residents can feel supported while maintaining independence.

I never write reviews. I know everyone says that but I honestly don't. I feel like I need to…read morethough. Keep in mind, I have never actually seen the facility but what I saw today was beautiful. I was at Walgreens in Mineola and their bus was parked outside. They must bring the elderly there to go shopping. As I was walking to my car I noticed the man ( assuming the bus driver ) helping them off of the bus. I had to actually stop and watch. He was so sweet and gentle to each one that he helped off of the bus. He spoke to every single one of them as he helped them down the steps. It warmed my heart so much I actually called and also told them there. In this day and age, all the crap going on and all the terrible people out there, this was honestly wonderful to see. Especially when you hear that a lot of assisted living facilities lack patience with the elderly. Mostly when nobody is looking. And he didn't think anyone was. That made it even nicer. This man looked truly special and they are lucky to have him as apart of their staff.

We are very familiar with Assisted Living Facilities. My mother lived at The Bristal In North…read moreWoodmere for several years and we found the facility for the most part to be pretty decent. It was very clean. The facility she moved to in Florida was not as nice, but apparently Florida is generally less patient oriented than NY. My mother-in-law moved into the Bristal late last year after a bad fall had resulted in a long hospitalization and rehab stint at Parker Jewish, a total nightmare. We were not comfortable letting her return to her own apartment and after a reasonable search had selected The Bristal at Garden City, a new facility that had opened only a few months prior. We can only say one thing. This facility is outstanding. Dina, the general manager is a wonderful person and has assembled a team including John, in charge of recreation, and a chef, whose name I don't know, who has made my mother-in-law's stay thus far to be an easy transition into assisted living. She loves the food, and boasts about all of the staff and how friendly and genuinely interested they are in both her needs and her overall enjoyment. Whether it is the medical team, the front office staff, the housekeeping or the maintenance staff, everyone is overly courteous and nice to both the client and their families. Starting from the initial sales with Tiffany, to the gentlemen who connect the cable TV or caulk the windows, everything is handled professionally and expeditiously without a problem. If you have decided to place your loved one in the hands of an assisted living facility, this is definitely the place for you. Bingo, crafts, word games, movies, socials, educational classes, day trips, they offer enough to make their clients feel that they are important, by continuously engaging them in safe and stimulating activities.

people were so feiendly and the residents here for buble show and easter bunny, cookies were…read moreamazing.

From the owner: The Regency At Glen Cove is an elegant senior living facility with options for Assisted Living,…read moreIndependent Living and a new, secure Memory Care Community. Located on Nassau County's beautiful North Shore Gold Coast, residents enjoy a beautiful & luxurious community providing all-inclusive pricing, spacious living options, in a hotel-like setting. Boutique amenities such as five star dining, daily housekeeping and weekly laundry and linen service are included, and to further enrich the lives of our residents a vast array of social, recreational and cultural activities are scheduled daily. All of this in a warm and loving environment. Schedule your in-person tour today!

My father died on February 19, 2026 after weeks of a worsening cough and confusion that I…read morerepeatedly reported to the Bristal's contracted doctor and which were repeatedly dismissed. Dr. Jason Ford was largely absent, leaving critical decisions to a nurse practitioner, Jared Newman, while I struggled to get answers for over a month. When my father was finally hospitalized, he had advanced sepsis, pneumonia, and a UTI, all conditions that were missed due entirely to Dr. Ford and NP Newman's neglect and indifference. He died the same day. This was a devastating failure of care, communication, and accountability. Instead of a physical examination, tests such as an EKG and chest X-ray were ordered. Yet I was forced to chase down results myself. I repeatedly expressed my concerns and explicitly requested that Dr. Ford evaluate him. Those requests were dismissed. I was told by Dr. Ford's office to wait until Dr. Ford was physically present at the facility to speak with him, days later and only during a narrow window before he left at 1 p.m. This level of inaccessibility and lack of urgency is, in my opinion, entirely unacceptable in a medical setting, particularly when dealing with a vulnerable, elderly patient with known congestive heart failure. Sylvia Henderson, the Director of Wellness at the Bristal, did not intervene or take any responsibility to check on my father's condition. He continued to deteriorate over the course of a month. (Interestingly, two positive Google reviews of Sylvia were written by her own family members shortly after his passing.) It is difficult to put into words the frustration, grief, and anger that comes from knowing that his painful deterioration and death may have been preventable or alleviated with more attentive, responsive, and physician-led care. I do not write this lightly. I write this because no family should have to beg for a doctor to see their loved one, only to have their concerns minimized until it is too late. The director of Bristal, Gina Young, said "this was not her experience with this medical practice." I was left with the distinct impression that my concerns were not taken seriously.

The Bristal at Jericho is upscale Senior living. This is a beautiful residence with warm friendly…read morestaff. Residents enjoy trips, art instruction, musical entertainment and so much more.

Terrible place, bad communication between the departments, shameful caregivers not only do they not…read morecare but they do not speak English- they laugh at the senior residence. this place is disorganized, unacceptable piss poor management. Stay away from this place.

This place is absolutely awful. Such poor communication from the accounting department. I had both…read moreparents there for a couple of years. It got worse and worse overtime. Each one of my parents suffered Falls that were unwitnessed. Both of them suffered broken hips. Their room was filthy. There was feces in the bathtub and on the toilet. Clothes in the dressers and the closets that weren't theirs. No padding on the side of the beds so if they fell out, basically they hit cement floors. After the hip surgeries, they would not take them back must due time in a rehab. Called billing department to let them know and they had no idea of my parents conditions didn't even know they were not in the facility. Told me they would get back to me in the week never called back to check on them or even to ask me how things were going. Only that my rent was not received on time. I explained we weren't coming back due to the condition of my mother, which the doctor told me she was under nourished ,but they still said they wanted their money for the month that she wasn't even in the facility. When it comes to the billing, I never received my bill in the mail. I used to call and say, can you please just email it to me and when the woman would email me the bill she actually emailed me everyone's bill in-the facility. All of their clients addresses and bills were emailed to ME!!! Totally against the law. At that point, I told her that you emailed everyone's information to me and she begged and cried on the phone not to let anyone know. She begged me please don't tell anyone..This was a horrible experience and they are still trying to get money from us .My mother still recovering and now I see that they're giving away gift cards if you give them a good review... despicable you should be ashamed of yourself.

My mom has been at Village Green for 2 years now. Staff is very kind, which to me is the most…read moreimportant aspect of a care facility. Very small facility which leads to everyone knowing the residents. Minor concerns I have had is some laundry being lost, occasional delays in returning phone calls. My mom does not need much personal care, so i can't speak to response time for assistance using bathroom, getting showered etc. But facility is clean, residents appear clean, no smell. Would definitely recommend the Village Green.

Do not put your parent there. They prescribed my parent…read moremedication without telling us. Stay away

Price! Care! Too many disgruntled employees! My relative has passed and Sunrise is still taking it…read moreout on our family for vigorously advocating for our relative.

Before continuing to make the phone calls needed to address my father's death, I had to write to…read morepraise the assisted living/memory care facility where he lived for a year. The Sunrise of East Meadow became an extended family to us. The care provided to my father was excellent and they also notified me of any changes in his condition, or medication needed. The staff was compassionate and they all seemed happy to help. This was an experience unlike my father's prior assisted living facility, which looked more upscale and provided better entertainment, but the care was really lacking. At Sunrise, everyone was kind and responsive, from the aides to the nursing staff to the Directors. I am so very grateful to them.

My dad,Gaspar, was at the Arbors at Westbury for a little over 5 years. It was the best decision my…read moresisters and I could've made. They literally become one big family. From everyone that works there to all the residents they all look out and care for one another. It starts at the top. If you have a caring staff that feels appreciated it shows in their work. And each person that worked there genuinely became part of the family. My dad received great care there until he passed. Even after he passed they put together a Celebration of Life. They invited family of those that passed and the residents to honor those that passed. They played a video montage they put together and whoever wanted to say a few words was encouraged. Beautifully done. Many heartfelt thank you to everyone at The Arbors at Westbury.

There is no way I can say enough nice things about the folks at The Arbor. The facility is lovely,…read morebut it is the staff that make The Arbor the unique place it is. They are professional, experienced, and (best of all) genuinely kind.