What can I say... it's Hermes! The old location was small and didn't have much in stock, but the…read morenew spot is spacious, busy, and totally luxurious. They give you one-on-one attention, you need an appointment, and the staff are super friendly. I've been here before to grab a couple's ring for my brother-in-law and a scarf for my mom--got exactly what I wanted, no hassle. The vibe is really high-end, and it's kind of wild to see how almost every woman seems to have a Birkin or Kelly, even though they're so hard to get these days. Definitely worth a visit if you want that true Hermes experience.

First time coming to this store. I also can't believe they would just have one location in Toronto…read more When I first stepped in I was greeted immediately and was asked to set up an appt for a sales to assist me. I came on a Saturday and it was super busy. I had to wait at least 30 mins before someone came up to me to assist. I was looking for mini her bag. The girl apologized and said they didn't have it in stock. I was really disappointed as I drove all the way there and ended up not being able to buy what I was looking for.

Visited this store today at Yorkdale Mall with the intention to buy a down jacket. The services we…read morereceived were impeccable. The lady was very polite, inviting, courteous and patient as we kept looking for options. This led to buying more items than we intended to. We will definitely return to this store.

Customer service is good at this location, Always happy to…read morehelp and go the extra mile to look after guests. They have good sales at times, but they have a good line of new arrivals at all times. Always great custom experience

Unprofessional staff no help was offered and my friend was ignored when he had a question because…read morethe male and female working there were too busy chatting on Tuesday October 28th in the evening. Not going to this store ever again I

I'm an old customer of New Balance on Danforth Avenue, Toronto. They have my shoe history, sizes…read moreand purchases and use them whenever I go in, providing good service. Today I called ahead to ask if they had my tennis shoes in stock, and if they were on the Boxing Day sale. They said no, but that I should buy the shoes online. I tried , but saw no avenue to do so, other than to try a live chat with New Balance (NB). I tried the online chat, and Ja'Daisha came on after a long, 35 minute wait. He or she told me they have no authority to sell shoes and suggested I contacted a different customer Service number 1 800 595-9138, who could certainly help me. I asked what the current Boxing Day price for the shoes would be, and was told $119.99. I asked him/her to stay online while I called that number, but he/she simply put the phone down on me. I then called the new customer service number, waited only about 15 minutes this time. I was told there was no record of my particulars, but that he, Edwin, could help me. He found the shoes, but said the would cost $150, not the $120 Ja' Daisha had promised in writing on our chat. I started this review by saying I am an old customer of New Balance. I shoud've said : "was an old customer". What a frustrating waste of a potential Boxing Day shopping expedition.

I am in from NYC and have never experienced such an exciting store. Its like walking into an Art…read moreGallery.The clothes are comfortable, fashionable and each piece is different than the other. Will be coming back to this store.

Well I did it again. Went to Tzatz and got a great deal at curvy tzatz…read more Who helped me non other than Cheryl. She was fantastic and very honest. She reminded me of ME She was alot of fun to deal with. Cheryl see you soon.

This is their new flagship store but someone needs to give them pointers on service. It's sad but…read morereassuring to see that the Google reviews mentioned a negative experience. The minute I entered the store, Jenny the SA was peeled to me - as if I was a shoplifter. I wanted to try on a trench coat my sister suggested and mistook the name of the Waterloo for the Windsor and began to speak down to me and mocked me during the time I was in the store. Never have I experienced anything like this. I didn't want to give her commission - soon as she smelled my resistance to purchase with her, she literally wouldn't show me the size on the trench coat and at some point turned the jacket and held it to her chest.. Don't need to be treated like that and don't need the trench coat because nothing comes at the price of my dignity. Done with Burberry and their hostile approach.

In the Northeastern of Thailand, men wear Pakama (sarong) in bright check patterns. That's how my…read morefascination with check pattern was developed. The first Burberry piece I purchased, four years ago, was a carryall bag, similar to the Smoked Check that was recently released. I was really excited about the opening of a Burberry store in Toronto, since the selection at Holt Renfrew tends to be limited. The men's section occupies the first floor and the store does get most of the collection offered on-line or in their US stores. In my opinion, Burberry is the perfect place to build your wardrobe with classic pieces. Staff are friendly and attentive without any of the attitude one might expect from a high end retail store. I love that staffs would introduce themselves, allow me to browse the store peacefully and available when I need some assistance. Several times they went out of their way to search the stock room for a particular size or item in stock but not currently displayed in the showroom.

I came into Andrews two weeks ago and the sales associates were so helpful and friendly. I was…read morelooking for a coat and the sales associate came over and told me about all of the coats that they sell. She was very knowledgable about the products and was able to answer all of my questions. I would definitely come back to Andrews. The associates provide the best customer service and are very helpful. It's definitely a win in my books!!!

I've regularly stopped in at Andrews to browse their beautiful merchandise at Bayview Village. I…read moream moved to write this review based on the complete lack of customer service that I experience every time I go there. Bland faces, no interest in helping me find sizes, no offer to expend energy to offer different options (I'm hard to fit, being petite). I think that they judge me to be unable to pay their exorbitant prices because of the way that I am dressed when I shop. They would be woefully mistaken. I'm happy to take my business elsewhere...where my business and my dollars are valued. Poor showing.

RW&Co is part of the Reitman's family and caters towards the moderately trendy young professionals…read more I think of it as being a cross between Gap casual with a slight spin towards office wear of Banana Republic. The store hasn't changed much over the year and neither have the style. It's mostly office casual with the occasional piece that says 'suitable for a lunch date'. Most days the store is clean with all pieces nicely displayed. There's no confusion on what you're looking at unless you're looking at the clearance section. That rack is usually a mess and a half with random sizing every where. That being said, you can easily find some good finds with items being at least 50% off. As for the quality, I would say it's decent... you wont find luxury materials or really nice tailoring. It has a super reasonable price point (sweaters start from $40 and can hit upwards to $55) and I wouldn't expect merino wool. Things do fit a little generously. I think most pieces benefit from layering. A tank here, a cardigan here, a belt, and a cute longer skirt to match. And there you have your basic office attire. As for service, I've found this more miss than hit... no rudeness but apathy may best describe most of the staff. They do acknowledge you as you walk in. For those people who are looking good basics, I feel RW&Co is a decent spot to establish your closets without burning through your first pay cheque. Especially if you're shopping during the sale time frame. Best to check at the end of the seasons and you may score some really good deals.

I really enjoyed shopping here when I had a desk job. It doesn't fit my purposes as much now but I…read morestill wander in from time to time. They have amazing sales. They will sometimes do up to 70% off sale items and if you go early enough you can get some amazing clothes for next to nothing. I got a suit jacket for $25 that was normally over $100. It's well worth it to stop in. Their regular prices are a bit much but they have a lot of deals if you're on their mailing list. They also do a 25% off on your birthday offer so be sure to sign up before your bday! In August/September they also do a deal for teachers purchasing clothes. Again it's somewhere in the 20-25% off range. They've started selling silver brand jeans and Kenneth Cole items in the store, so it may be the start of including more name brand pieces in their collections. It's a great store for the business professional

So glad there's an outlet around the area and I don't have to travel further like to Premium…read moreoutlets. The layout and decor of the store is really nice. Sometimes they offer additional discounts on top of items that are already on sale - love it! Who doesn't like extra savings? Whenever I'm at Vaughan Mills, I would usually step in to check it out. Service is great, associates are really helpful.

A great store with great deals! Every time I come here, I…read morealways find something cute, whether for myself or as a gift, and the prices for all the items are always lower than you think. The sales people are really nice and helpful and always available to help. Highly recommend to see their stuff!