I have a newly built home and there was a smell coming from the basement bathroom that I could not…read morefigure out. I finally gave up and requested a plumber to come out and look at it. Holten came out and I explained what was going on with the basement bathroom. We walked around talking about different way to figure out what was causing the smell and he "I'm going to just walk around and check things out" within 1 minute he yelled out "found it". Under the sink in the bathroom and vent check valve was missing. The contractor plumber never installed it when the house was built 2 years ago. He said he could fix it right now and gave a very reasonable price. I said go ahead and within 30 minutes he had fixed a problem I had been dealing with for the last two years. He was very knowledgeable and even found a pipe that was not glued when he was installing the valve and fixed that as well I would highly recommend this business for their expertise and value for what they do. I added them in my phone as the first business to call for my plumbing needs.

Kaleb from 1-Tom-Plumber was absolutely fantastic. He was extremely knowledgeable and quickly…read morediagnosed that our water hammering issue was being caused by water pressure that was set far too low. He took the time to clearly explain what was happening and patiently answered all of our questions, which we really appreciated. It's clear he genuinely cares about helping customers understand the problem and the solution. If we ever have plumbing issues in the future, we will definitely be calling 1-Tom-Plumber again and asking specifically for Kaleb. Highly recommend!

Well, where should I start. I thought they were based in johnstown, they may be, but the man that…read morecame to my house came from Cumberland Maryland. He rand a snake and put a new wax ring in my toilet. 582.00, wow thought that was very high, after he did that, he came out of the basement and said my shutoff was leaking, humm I thought never did before. I asked how much to replace it, [shark bite lever shut off, 30 bucks] he replied 325 dollars, I said forget it, ok he replied. Gathered up his equipment and said the floor was a little wet and I didn't have any rags. Ok, I will get it. I went down, there was waste on the floor, tracked through the basement, talked about being pissed off. Keep in mind I am a 80 year old man. I took pictures and called there office, they were nice about it, refunded me 100.00 bucks for the clean up. BUT, as far as I am concerned NEVER again NEVER.​

My plumber, Justin, was early to his appointment and worked hard to fix my problem. He was…read moreexcellent!!!!

ALL went well with our heater not working on a 30 degree morning. . It always does with this…read moreextraordinary company. I have never received better quality service like this ever. I call, they listen, and deliver quality service so fast!!! Prices are so reasonable too. Try them, you'll love their workmanship, personal touch, and just everything about them!! Great great company. Yes they are!!

I was experiencing a very strong sewer gas smell in my home that ultimately ended up being stagnant…read morewater beneath the foundation. Until it was finally determined though, the smell and the symptoms it was causing, required me to keep all my windows open during cold, snowy weather. Brian Hale and his crew came several times to try and help me figure out the cause because I thought it was a sewer gas leak. They were all very patient and knowledgeable with reasonable and fair pricing. They tested the indoor plumbing and felt the issue was below the foundation (which did end up being the case), which was outside their scope of work since it wasn't a plumbing issue. Brian in particular was very respectful, humble, knowledgeable, and helpful in answering my many questions as I was desperate to find a cause and solution to the problem. I would definitely highly recommend and hire them again for plumbing issues due to their professionalism, respectful and helpful attitudes, plumbing knowledge, quick response, and fair pricing. I also called them again this morning because I had an emergency water pipe breakage. It was a Saturday morning, so they weren't technically in, but Brian still called me back within 5 minutes to see if I had found help yet. Highly recommend!

Relatively quick response time. Quality and value were excellent. The tech Ian was great. He did…read moregreat work and explained everything.

He came within 2 days from the first time I called and did. Great job fixing my shower.read more

I called to set up appointment to have my drain unclogged yesterday. Receptionist on phone got all…read moremy info. Stated someone will call you back within half hour and set up appointment. Never recieved a call. So I called again this morning talk again to different receptionist. She stated oh you have an appointment at 10am this morning. I was happy to hear this. She said someone will call you within one hour of coming to your home. It's now 2:30 still waiting for someone. I now call back and speak to receptionist she knows nothing. I asked to speak to someone who might know what's going on. She transfered me to Manager Robert. Silent as a mouse. He knows not a thing about appointments that he is in charge of. Offered nothing to fix my problem. The whole office needs retrained. Incompetent

Don't recommend any work at all. Had broken water line in wall of kitchen resulting in damage to my…read moreflooring. they came out fixed two lines and drainpipe under bathroom and charge over $1200.00 dollars. Field supervisor showed up took look at damage and said not to worry we will turn this damage done in kitchen and will start water restoration and get contractor here to repair wall in kitchen and flooring. it has been almost three weeks and no contractor after me giving them my deductible to do complete repairs. there restoration crew set up dehumidifier which malfunctioned and destroyed flooring where stove was by blowing water out back warping it. cut too much of wall out and never took out bad insulation in floor. We hired another contractor, so we had to pay another deductible and take out loan to get the job done they said they were going to do. new contractor explained that their work was insufficient and not even close to fix problem. two water and drain should have only cost 350.00 dollars, so i got took on that and flooring should have been all cut out of damaged material. Field supervisor really pulled a good one and feel he just ignored us and could care less what we went through with kitchen and laundry we couldn't use. There total bill was over $2.200. dollars for tearing hell out of my kitchen and not even close to finishing what hell they started. We went through hell living like this. Would not recommend them at all. I got cheated and ripped off.

Jake showed up right in the window they said he would. He was very friendly and completed the work…read morequickly as well as correctly! I am very happy I chose them for this. He was also really chill about the cat, I tried to trap him in the office with me, but he escaped and apparently chilled down in the kitchen with him. Any Plumbing needs in the future I will for sure be back here!

I can not recommend these guys enough and I've been telling everyone who will listen about them…read moresince they were here. We got ripped off and ghosted by another plumber, so I called Shelton Plumbing. They came out same day and had my problem fixed in less than an hour and literally saved me thousands of dollars. To top it all off, they were extremely conscious of COVID protocols and made sure I was comfortable with everything they were doing, even down to placing their clipboard on my table. I've been beaming all week and I'm just SO elated to have found a great, trustworthy company to call when we need them. Thanks again guys!!!

What professionals! The receptionist was so kind and thoughtful. She said she would try to get…read moreservice out that very day to make sure we had heat. She made good and 2 service technicians came with the parts ready because they were pretty sure they knew what the problem was. They fixed the furnace in less than an hour! They were so pleasant and showed me exactly what happened to the control board! they only charged me 105 dollars for the labor ( I also had to pay for the control board). so what I thought was going to be a big hit to my bank account turned out to be less than 500 dollars. Fantastic! I would definitely use their services again and recommend them if you need furnace repairs!

Called for an estimate 2 months ago. No one ever showed up. Obviously doesn't care about customer…read moresupport.

Gary is always on time and does a great job. Professional. Great prices . Can handle pretty much…read moreand plumbing and heating issue.