I have had Tinnitus for over 25 years. The high pitched ringing was always annoying but manageable…read more I knew some CBT, and applying that worked to manage the tinnitus invasion in my life. But there were still times the ringing would get extremely loud for periods then fade back down to my base level. In 2015 I went to an audiologist who tested dozens of hearing aids and sound therapies, and they ended up saying, "We're sorry, but there is nothing to help" me. Then, in 2025 it increased rapidly and drastically. I don't know what the trigger was, but it was not manageable at all. It began to invade my days to the extent that I felt like I was going crazy from it. I got depressed, anxious, and felt helpless. Then I read about a newly FDA approved Tinnitus treatment called Lenire. It works through bimodal stimulation. The more I researched, the more I knew I had to try it. Audiology and Hearing Services of Charlotte offered it! It was a brand new therapy and this is the only place in NC that offered it. The clinic is less than 6 miles from my house. I couldn't believe it. I went for testing, and my insurance required that I try hearing aids first, so I did. Of course that didn't help. Then we got the Lenire and I began treatments. I followed the 3 month program, guided by Dr. Karp, and it is nothing short of a medical miracle. Dr. Karp is so thorough, so caring and so patient. She went above and beyond for me, and through Lenire and CBT especially for Tinnitus, I can live again. If I have a flare, I do Lenire for a week (I own the equipment and can use it forever as required. It is important to remember the a treatment is not a cure) and I feel better again. I have Tinnitus, but it doesn't own me. It's just a thing I have that I can now deal with pretty easily. I couldn't have had this success without Dr. Karp, and I am eternally grateful. I recommend Dr. Melissa Karp with my heartfelt thanks.

I have never walked out of a doctor so upset..I DO NOT recommend bringing your child here…read more My son, 5, struggles with attention and focus. We went in to see Dr. Karp for some adp concerns. During the evaluation, my son was fidgety and struggled to stay focused (as we knew). Dr. Karp seemed to get agitated with his lack of attention. Once again, he is a five year old boy and is currently in the process of being evaluated for his attention concerns as well. At the end of the evaluation, Dr. Karp concluded that she could not diagnose him at the moment due to his lack of attention. She mentioned how he should be evaluated for his attention concerns and get that under control before we continued with further adp evaluations. However, the most upsetting part of this visit was not her addressing his lack of attention. It was her suggesting my son be medicated and then stating that he will not thrive in a regular classroom setting. She said that he should be in a one on one or small group setting and that he cannot get that in the public school system. I am fully aware that my son struggles with focus, which is a BIG reason why I was sent to see Dr.Karp. Do not get me wrong, I will happily do whatever is best for my son. However, as an educator, I know that lack of attention does not mean he needs to be in a special education one on one or small group setting to be able to thrive in school. Proud to say, my son is currently thriving in a general classroom setting. This was extremely unprofessional considering she saw my son for a 45 minute visit and ADHD is not her medical field. I was also very disappointed with the fact that she continued to evaluate him knowing that she was not going to be able to give me any answers but wanted to charge me the full $500 anyway. It was very misleading and a waste of time and money. As an educator and a mother, I am very disappointed in this visit.

I feel so grateful that a friend told me about Dr. Seaborg. First of all, she is a delight to be…read morearound -- warm, friendly, open. And she goes the extra mile for her patients. Clear explanations, cutting edge technology, up to date on all new devices and research. She's practical and never pushes what you don't need. No shaming about not wearing aides maybe wearing hearing aides as much as recommended. If I'm not, then she wants to know why so she can fix it. She wants me to not even be aware that they're in. Now my husband is switching to her for his audiology needs!

Dr. Seaborg is extremely professional and patient. She explains the process and results. There was…read moreno pressure to purchase hearing aids. She considered my lifestyle (job, time outside) in deciding what would work best. The day I went to pick up my hearing aids, she decided a different brand would be better suited. The next day these were available. She continues to provide lots of support even after the fitting. Can't imagine an audiologist being more helpful. Completely pleasant experience.

I suddenly had a weird feeling and pressure in my right ear. I called Levine Hearing and they had…read morean opening and could get me in the next day/ great! I arrived early, filled out The paperwork and paid the very reasonable fee - I feel -to have both ears cleaned out: and then they could determine from there if there was anything else. The young lady who assisted me was very pleasant professional, and competent! She explained everything thoroughly -before Hand And as she was irrigating both ears as well She asked if I wanted to see what came out and I said yes, of course and she said 90% of people do say that ! Wow, was I surprised! The chunk of stuff that came out of that right ear that was bothering me I could see why I could have trouble hearing and it felt weird She said everything else looked really great and I really didn't need any follow up and if it took 70 years for it to get plugged, that was probably good to go -lol The office is very comfortable, pleasant professional, and I enjoyed every moment of interaction, including the very kind young lady that signed me in very sweet and patient Overall, my experience was 100% positive and I would highly recommend this office You feel like they actually care about you you're not just a number

After hearing that Q-tips are not good for removing ear wax, I looked up a service and found Levine…read morehearing! I would recommend for ear wax removal. When making my appointment, they were up front that this service does not go through insurance, and how much it would be. When I arrived, everyone was very friendly and the waiting room had such a homey feeling! There were couches in addition to chairs to wait in as well as an artificial fireplace. I had to wait about 20 minutes, but when Mackenzie came to get me for the service, she was so friendly! She explained the process to me so I knew what to expect. She was so friendly, and we talked throughout the process. It was painless and took about 15 minutes. She made sure to get all the remaining liquid out and sent me home with a little goodie bag as well.

I went in for an ear wax removal. The doctor was knowledgeable, kind, and prompt. My experience was…read more10/10- will be back again if I ever need anything else.

I am a retired physician and have needed hearing aids for several years. I have experienced several…read moreaudiologists. Dr. Gosu has been by far the most helpful. I strongly recommend him. In addition to his skills and knowledge he and his staff are always pleasant to interact with.

My issue has nothing to do with the doctor, but with the person in the eyeglasses area. After my…read morecataract surgery I still wanted to wear my eyeglasses. My prescription (for reading) was only going in the lower portion of the lense. It was explained to me that was called a "progressive" lense...top portion has no prescription. I also needed new lenses in my sunglasses. I assumed the tech understood I wanted them exactly like my regular eyeglasses. Instead of simply saying that, she used other words when discussing the sunglasses. I still assumed they would be exactly the same. After picking up both pairs of glasses, I noticed the sunglasses were "blurry" when looking straight ahead. I knew immediately what happened. My reading prescription had been put in the entire lense. Not just the bottom. When I was finally able to speak to this tech, she told me I had to pay the difference for a "progressive" lense. Not for nothing, but I don't do this for a living. She does. Why on earth wouldn't she explain I needed a progressive lense in my sunglasses?? She didn't. She let me think my sunglasses would be just like my regular glasses! Then had the nerve to insist I was at fault. Sorry, not buying it! SHE is the so called "professional". If I only needed a reading prescription, hence a "progressive" lense on one pair of glasses, why would the second pair be different??? I'm waiting to speak to her manager when she returns from vacation. I do NOT recommend getting your glasses from here!

Having had excellent experiences at the Southpark and Steele Creek locations, I expected to be just…read moreas pleased at the Pineville location. I couldn't be more disappointed. The first issue was just making the appointment. I showed up, they didn't have me scheduled. What followed was so screwy and complicated I don't even know how to go into any detail without needing five paragraphs, so suffice it to say by the time I could show them the confirmation on their CEENTA app all they could do was try to fit me in. They did, but I felt rushed and the doctor and his P.A. seemed to be distracted by thinking of the next patient while they were talking to me. All of this was nothing in light of what happened next. I had surgery on my neck. The goal of the surgery was accomplished but the incision wasn't closed properly and I am left actually deformed. It's ugly and permanent and I will be self-conscious about it for the rest of my life. I understand that by the time it was discovered there was nothing that could be done to correct it. But they were so nonchalant about it and haven't seemed at all concerned about what happened to me. And it absolutely WAS the fault of whomever closed the incision (I don't know who, I was anesthetized). I followed post-surgical instructions to the letter. I even considered a malpractice suit, but that would accomplish nothing. This cannot be fixed. I want to repeat: I have had a more-than-satisfactory experience at the Steele Creek location and the care I've received at the Southpark location has been outstanding for the last ten years.

Had an emergency with the drum of my hearing aid stuck in my ear - ouch …read more Danielle went above and beyond to try to accommodate an appt for me . Even taking the time to check with other locations schedules. I'm in the medical field myself and I find it very hard these days to get someone to take the extra steps to accommodate someone's need. Thank you

Dr Klein is amazing, but don't go to Dr. Puri. I almost lost my hearing by an incorrect diagnosis…read moreby Dr. Puri. Fortunately the on-call PA put me on prednisone which saved my hearing. Did a follow-up with a different doctor (Dr. Klein) afterwards and Dr. Klein was very thorough and would recommend him.

I was actually a patient at the CEENT in Huntersville where it was an excellent experience from…read moreentrance to exit. Registration went very smoothly as the CS rep helped me with the sign-in process. The friendly office assistant was very efficient in reviewing my health summary. Almost immediately after the preliminaries, Ashley Seier, PA-C entered, assessed my problem and began treatment with success and very little discomfort. She answered my questions and provided an opporltunity for future visits. JRM June 16, 2026

I was really impressed by Dr. Harley, and learned a lot when he took the scope and put it up my…read morenose and down to my throat to my vocal cord area; I watched the whole procedure live on the screen! I've been telling people about him and hope that his business grows even more than it is. Thank you so very much, Dr. Harley!

I was evaluated for hearing loss at this facility on 3/5/2026 and was pleased with the thoroughness…read moreof the testing. Stephanie Griffin and Matthew Gillihan were very professional in their testing and diagnosing of my hearing impairment, along with recommendations for assistive devices. The problems began when I met with the audiologist, Chasity Walton. I tested a Bluetooth hearing aid that was a great fit for me and was quoted a price of $500 after my insurance payment of $3000. I agreed to this. Chasity confirmed this again on 3/17 via a voice message verifying my insurance covered the hearing aid and that I just had to pay the $500. I questioned exactly what the $500 was for and was informed it was for the programming of the hearing aids, the fitting of the hearing aids- (which should have been included in the purchase price anyway) and an extended warranty that I was REQUIRED to purchase. I questioned this. I also requested this in writing and was told that it should be in the contract when I pick up the hearing aides. ??? On 3/18 Chasity calls me back and tells me she checked with the billing dept and "oh by the way we need an additional $1400 from you", that the hearing aids were actually that much higher in price. I declined to purchase and said I no longer trust this practice because of the wildly inaccurate and fluctuating pricing. I got my test results and will be getting my hearing aids for much cheaper elsewhere. I also reached out to the billing dept and they denied ever telling Chasity that I needed to provide $1400 more. Requested a call back from the office manager-no response. Billing also told me the actual price of the hearing aids in the worksheet was $2000 plus an additional $1500. For what? Once a practitioner lies to me, all trust is gone. Buyer beware!! PLEASE CHECK GOOGLE REVIEWS! THEY'VE BEEN DOING THIS BAIT AND SWITCH FOR YEARS!!

For those of you that don't want to read the entirety of my review, I will summarize my experince:…read more Dr. McClelland was able do for me what 8+ specialists were unable to do over the course of 13 years. Dr. McClelland changed my life for the better. My results were not only beneficial, they exceeded my expectations. In the past, I was an MMA athlete. Through many years of training I acquired scar tissue in my nose as a result of breaks & impacts. 13 years ago I decided to consult with a Dr who could potentially fix the issue so I could breath and perform better. The Dr decided it was best to have Bilateral Turbinate reduction. The Dr. used an older, less popular technique, and it resulted in several problems. long story short -- the surgery had made my problem much worse. I ended up with more scar tissue, in addition to that, I had a new problem, my turbinates were swollen constantly as a result of the surgery. This made it difficult to breath during workouts, I had to wear a nose strip to bed every night if I wanted a decent night's sleep (Which I did for 13 years), and I would often wake up in the morning feeling dehydrated. Over the course of 13 years I visited several Drs. Most of the time I was told "there is nothing wrong", which there clearly was, or "you need to see a plastic surgeon for reconstruction", but I did not want a nose job, or "Wear a nose strip or an insert", but I did not want to have to do that for the rest of my life! 13 years was enough. Fast forward to Dr. McClelland -- I am going to make this quick, because frankly, the whole experince WAS quick. The staff was friendly, Dr. McClelland listened to my story and my concerns and answered every question I had. He recommended a CAT scan to see what was going on, which no other Dr did over the course of 13 years. He discovered that my turbinates were oversized. He scheduled a corrective surgery a couple weeks later. I showed up to his office for a 1 hr outpatient procedure, and my life was changed for the better. Now here I am after 13 years of dealing with this issue, being told nothing could be done or nothing was wrong, after a couple office visits over the course of a few weeks, and a 1 hr procedure -- Dr. McClelland has changed my life for the better. I wish I would have found him sooner. P.S. - I haven't had to wear a nose strip since the procedure and my cardio & endurance during my workouts has tripled! Life is better when you can breath through your nose. Cheers

April is awesome! Friendly informative attitude. Asked all the right questions when previous…read morehearing instrument specialists would just rush through the process. Definitely coming back.