This new NYU Langone facility at 1111 Franklin Ave was the practice my doctors were at was moved…read morefrom their previous location on 975 Stewart Ave. The location is easy to find and a 15 minute walk from Mineola LIRR. Parking is easy with parking on every level. Also, this location is in a good school district and feels well-maintained, safe, and well-resourced. The facility is bright, clean and modern. The staff members are welcoming and friendly. The care team here is patient, kind, reliable, caring and understanding. The doctors accommodate my special needs by extending my appointment times to 30 minutes when needed. The patients are approximately 90% White, 2% Asian, 5% Hispanic, and 3% African American. Around 70% were born in the USA and had moved to the U.S. before age 12, 80% came from highly educated families, and 70% are financially well off. I am pleased with the quality of care here and feel comfortable coming here. Even though I am always the only Asian person here, I felt welcomed, safe, respected, and supported, especially as a person with a disability in that environment. As a person with a degree who values quality Healthcare, I highly recommend this NYU Langone facility. The doctors I especially recommend are Dr. Ekaterini Hatzis (Christian, husky lover, half holistic), Dr. Khalilah Knight, and Dr. Berrin Monteleone.

I have been a patient at the NYU Langone Bethpage practice for three years, but my recent…read moreexperience with Dr. Linzer was so completely disrespectful that I am moving all of my care elsewhere. I had a 3:15 PM appointment. I waited in the lobby until 4:15 PM with zero communication about any delays. I was brought into an exam room, had my vitals taken, and was left sitting there for another 30 minutes. At 4:45 PM, an hour and a half past my appointment time, I had to leave. The support staff here are excellent. Crystal was very helpful in setting everything up, and Cheryll at the front desk was compassionate, respectful, and apologetic as she processed the refund for my co-pay. Dr. Linzer, however, was incredibly unprofessional. While I was at the desk, she came out looking visibly agitated. Instead of apologizing for the massive delay, she abruptly demanded to know if I was leaving or wanted to be seen. When I told her I found the wait and the experience disrespectful, she immediately cut me off, cited "emergencies" in an aggressive tone, and quite literally stormed away. Given how I saw her handle this situation, displaying a complete lack of poise and compassion, I am truly glad I didn't receive any medical care from her. I would strongly encourage anyone considering using her as a physician to take that into account. Her time is not more valuable than her patients' time. If you want a doctor who treats you with basic professional courtesy and respects your schedule, look elsewhere.

Dr. Reed is great and her fellow practitioners are as well. However, administrative service is…read morecompletely lousy. You can't get through to a live person after waiting on hold for 5 to 10 minutes, even if you're calling from another physicians office. They never return your phone calls and now the only way you can actually get a return phone call is if you book an appointment online. Other than that, you'll never hear from anyone. Over the years the service was never this bad and they recently closed the Garden City location for renovation purposes. I live in Long Island and now have travel to Queens (20+ away by car), is a headache. Plus there's no parking because it's a residential area and other surrounding businesses. I took a chance and parked on the sidewalk because I have handicap plates. smh..

DO NOT GO HERE. I don't know how I ended up at this practice but I curse the day I first set foot…read morein their office. This review could go on forever because of the amount of issues I've had with them but I'll try to keep it short. The ONLY ok thing about this place is Dr. Walker (only had limited interactions with her though and the fact that she allows her practice/work place to operate like this makes me think that she doesn't care either). 1. Dr. Reed is a hot mess, condescending and full of herself - why though? What makes you superior to other humans? I'd love to know. The new posters of her book plastered all over the Garden City office are laughable - "mentally fit, physically strong"... I do not think you can call yourself mentally fit after berating a patient on some weight gain after pregnancy. I don't want to get into the details but Reed should be ashamed of herself. Horrible bedside manner! She made me very upset and I had to actually ask her to stop being condescending towards me and that I would not be spoken to like that. The last time I saw her in passing at the office she was in a tracksuit... Super profesh!!! 2. The concept of referrals is lost on this practice. I've been billed twice because of their inability to send a timely referral and had to chase them up for WEEKS to finally get them to pay my bill because it was their mistake! Joke. 3. No one ever picks up the phone, voicemails are returned 2-3 days later even in regards to urgent issues. 4. Not clean. Not extremely dirty but I've had 2 experiences with urine samples left in the exam room (and the bathroom) I was placed in and they were only removed after I brought it up. WHAT. THE. EFF. 5. Lack of communication. I needed a medical clearance form, was told they could get it to me in 4-5 days. When I called to see if it was ready, I'm told quite rudely that there is a 2 week policy, how could I be so silly to assume it could be ready in 4-5 days? Ok so why did your receptionist tell me he would have it ready for me and never mention a 2 week policy for forms!? The topper was that they didn't draw enough blood from me to perform all my tests and neglected to tell me this until I called AGAIN (waited for ages on the line for someone to answer) and told me to come in again so they could stab my arm with another needle. I hate them. Can you tell? Related: the nurse jabbed me twice in my arm, no blood and I was like you should try my hand it's usually better and she sighed, rolled her eyes and said "I wish you would have told me that before".... WTF!? You're stabbing me, not the other way around oh plus you are a medical professional so check my veins properly!! (Side note: she took my blood last year and I told her to take it from my hand first but she refused and did my arm first with no luck and then withdrew blood from my hand. So I know she has a history of not listening which is why I didn't bother this time, plus I was just so over it). 6. Booked my husband in at 8:30 with April bc he had to get to work and all he needed was a referral. I was told he would be seen immediately bc that was her first appt of the day. How long did he wait before April saw him? 2 HOURS. And the referral took 10 minutes. Just think about that for a second... There are so many other small things that I don't have the energy to type but it's really disappointing to see a doctors office operating like this. Their doctors and staff are rude, incompetent and just plain dumb sometimes. Fix up. After reading the other horrible reviews for them, I actually feel better knowing I'm not alone in feeling the way I do because at one point I genuinely thought I was crazy. I thought maybe I'm too picky and have incredibly high standards. Nope. Turns out they suck. I actually asked Juanita once about why they never pick up the phone and has anyone else complained and she just kinda shrugged and said "nope no one else has complained, we only have 1 line." OK DEN I will be sharing my review on other platforms as well as sending an official complaint letter. I hope someone from MS family reads my review and decides to better their practice for the sake of their patients. Ok so I obviously failed at keeping this review short and sweet. Soz. But I had to share. I'm disappointed in myself for going to this practice for 1.5 years but I am almost free of them and will not be returning or communicating with them again (unless I get billed from my endo for a referral that MS family didn't send... again!) If I could give them 0 stars, I would have. Or better yet, -10. DO NOT GO HERE

I've been coming to see Dr. Vilma Vas at 150 Hempstead medical group for 3 years now and let me…read moretell you she's is an exceptional doctor. I cannot express how grateful I am to have find her to be in charge of my health. She's not only professional at what she does but also compassionate and understanding to her patient's. Literally anything I need she's there and does things in a matter of seconds. She's prompts with my asthma refills and any other rx or concerns I might have. Thank you Dr. Vas :) !

As a physician myself, with 48 years of experience, I have seen many changes in Medicine. I have…read morebeen very disappointed in the depersonalization of my proud profession. Thus, I am personally pleased that there still exist physicians who are compassionate and interact with a patient's best interests at heart. One such physician is Dr. Rupal Shah. Dr. Shah took care of my mother until her death at the age of 99 years. Dr. Shah made home visits, was open and frank in her discussions with family, discussed expectations, special treatments and comfort measures. She went out of her way to keep me, an out of town family member, in the loop. Dr. Shah was calm and warm. She was medically up to date but kept her treatment plan simple. When my mother first entered Dr. Shah's care, she reviewed and simplified Mom's medications. She was always available, and when appropriate, suggested hospitalization. Dr. Shah's outstanding home patient management resulted in only 2 hospitalizations over the years. This woman is the kind of physician I would want to care for me and my family if I were in New York. Thank you, Dr. Shah.

The office staff is terrible , unreliable, had an attitude, no follow thru whatsoever. It's like…read morepulling teeth . they just don't care ! I like the PA there but the office is probably one of the worst I've dealt with! I also work in the medical field and was absolutely disgusted and frustrated !! You would think with the huge look over issue I had I would atleast get an apology for their negligence but I got an attitude and a run around. Very disappointed

This is my provider. I have been coming to his office for several years now. I have been mostly…read moresatisfied- the office is pretty accommodating and helpful- whenever I've needed a prescription or a referral, they are relatively diligent with helping and I've always been able to be seen at my convenience. They also have telehealth, which I appreciate and have utilized. The problem is their new location. The parking lot is really tiny and every time I've been there I have not been able to get a spot. This means I have to park along a very busy merrick rd, literally risking my life crossing the four lane road just to get there. I don't want to have to change providers, but the parking situation is really precarious and I don't see a solution. Also something that occurred at their new location that I didn't experience at their former office: the nurse sat four or five patients all in the same room and proceeded to take blood from us one at a time with all of the patients present- watching. Isn't that a little bizarre? Who wants to have blood drawn in front of other patients? Maybe it is just me, but that made me a little uneasy. I hope they have done away with that practice.

Awesome Doctors. All of them. They are very thorough and really care about their patients health…read moreand well being.

The doctors are good but the staff is abysmal. They don't answer the phones, don't return messages,…read moreand don't call in prescriptions. Go elsewhere!

I visited this health center to see a new PCP and it has been a completely unproductive experience…read more The service at this place is terrible. They will have you sitting in the waiting room to see a Referrals representative who isn't even there. You won't see the doctor, you'll see the nurse practitioner who will talk over you and won't really listen to any of your responses to her questions. Good luck trying to contact this health center over the phone. You will be on hold for 30 minutes; when somebody answers you will be transferred around and eventually sent to voicemail. Nobody will return your call after you leave a voicemail. I wish I could give this place 0 stars. Good service really is hard to find huh? Go to this place if you have 3.5 hours to burn and don't really want to accomplish anything.

They have the best care I've seen, and I've been to a few Gynocologist offices. I'm now pregnant…read morewith my first child and they have been nothing but amazing for me. Even the front office is great too. Super friendly and doesn't give you a hard time.

Exceptional OBGYN. She and her team are efficient, kind, and are clearly skilled and knowledgeable…read more I have already recommended my friends and family see her. Overall wonderful experience at All About Women with Dr. McNally.

Been there a few times. What has happened often and makes no sense is, they close. Even though on…read moreTHEIR site and online, it says (for example Fridays) they are open. 9am until 5pm. Called numerous times, no answer. Answering machines says closed until Monday! How? Why? Its a medical office. At least change the ring to ring once and got to notice and put a banner notification on your webiste!

First time here. Quick service, friendly and helpful. Needed an emergency/ right away PCR tested…read morethey got me right in. Lydia Zacharski NP is a board certified family nurse practitioner, she was very helpful & patient in answering my questions and was NOT in a rush to run out of the exam room like how my PCP at another doctor's office elsewhere can be. I will use their services again!!

Took my mom to her doctor's appointment at Oak Street Health on Fulton Ave, and we had a nice…read moreexperience. The facility was very clean, and the staff were friendly, professional, and extremely well organized. They made the whole visit smooth and stress free. Really appreciate the care and attention they provided my mother.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Hempstead clinic today.