Elisa is the very BEST !! Talk to her La recomiendo mucho…read more Beautiful Sabrina is outstanding too, see her

I am posting this to clarify my experience regarding our rental and my interactions with Chris…read moreHelmich after my previous review was removed. Chris stated that he offered us assistance and a resolution to our financial hardship. That is simply not accurate. The only communication we received was a reminder that rent was due, along with notice of a $56 late fee if payment was not made on time, followed by the statement that after six days we would receive an infraction notice. At no point were we offered an extension, a payment arrangement, or any form of accommodation. Additionally, the unit owner never reached out to us directly to discuss any alternatives or support. During our tenancy, there were serious maintenance concerns that were not addressed in a timely or satisfactory manner. When our apartment experienced flooding and the air conditioning unit was deteriorating, Chris was nowhere to be found. The A/C installation was so poor that you could literally see daylight around the casing. The flooring, which is supposed to be white, appeared black due to the condition, and the state of the oven was unacceptable. We documented everything with photos and videos. My mother, who worked in property management for over 10 years, personally inspected the unit and identified multiple issues that should not exist in a properly maintained rental. There should never be mold present in a water filter--period. We were also told there was a separate heating unit, yet we were left without a functioning heat source while the apartment was extremely cold. This is not just an inconvenience--it is a violation of California housing standards. Under California Code of Regulations, Title 25, Section 34, rental units must be provided with heating facilities capable of maintaining a minimum temperature of 70°F in all habitable rooms, and those systems must be permanently installed and maintained in safe working condition. Portable heaters do not satisfy this legal requirement. We were further told that the overall condition of the property was "not their responsibility," yet our lease binds us to their management, and we were refused contact information for the unit owner when we asked to address these concerns directly. At this point, we are requesting that all communication be handled in writing via email so there is clear documentation. Phone calls are not acceptable. This ensures there is an accurate record of what is said and prevents any misrepresentation of conversations. I will be sharing documentation so others can understand what our experience actually was. This is not about "image" or "quality control," but about accountability and ensuring tenants are provided with safe, habitable living conditions as required by law.

Excellent execution throughout. Yuki did a fantastic job of finding a buyer so quickly. Before we…read moredecided to go forward with the transaction, she took the time to fully clarify the details of the potential buyer. I was quite impressed by Yuki's speed and efficiency when compared to other comparable properties in our neighborhood, some of which are still unsold. I heartily suggest this straightforward agent for any future real estate needs you may have. Thank you so much Yuki! We couldn't done it without you.

Yuki went above and beyond to help me sell my house in Pasadena. She arranged for junk removal,…read morehouse cleaning and several repairs that were necessary in order to list the house. Yuki is a good listener, follows up on questions/concerns, is reliable, and the ultimate realty professional. I would have no hesitation asking her to help me sell another property.

Darryl and Team, We can't thank you enough for your highly…read moreefficient team from all aspects of home selling & buying! Our family is so grateful for your efforts to help us in our unique situation of trying to close simultaneously with our sale and our purchase! It came down to the last minute and you assured us that it would work out and it did! You helped from prepping, to staging, to showing, and then showing us everything we wanted to see as quickly as possible..... then sending offers when I wished, even though you advised me to wait, due of all my contingencies. Thank you Jill, for all the showings you took us on. And Billie for the great staging of our home sale. Shannon for all your help in the office and sharing your experiences. Heidi over in escrow who worked extra hard for us in closing. And finally thank you to Dodi!!!!!! You seem to have the answers to everything! Truly making our experience as successful as possible and doing it at all hours of the day, evening, or whenever necessary. Your team is top notch! Sincerely The MacIntyre Family

Highly DO not recommend these people. They will profile you when you attend an open house. Make…read moresure you look the part. My house is paid off and I was looking for another house. Obviously I didn't get the memo where I had to look rich to attend an open house.

My family has always been planning to upgrade our home since my first baby was born. We were…read morelooking for a bigger home in a good school district, shorter commute to work, and a convenient location for my elderly parents to live in. We are super super lucky to find Margaret as our listing and buying agent!! Here's why! A year ago I found Margaret's marketing page on facebook and was impressed by how she marketed and promoted her listings. We connected and discussed. We kept in touch. In early 2022, we decided it's time to take a further step. Margaret gave us great recommendations. She came out to visit our house and did an interview. She was so patient and listened to our needs and expectations. She explained the market condition and shared how the process of selling and buying a house will be. In about a week, we collaborated, cleaned and staged the house while Margaret did a detailed market research of my area. She hired a professional photographer for the pictures used on the listing web page. Our listing was outstanding with attractive images which drew so much online traffic!! It became the HOT HOME on Redfin! During the open house, she kept us informed of any updates and potential buyers. After 3 days of open house, we received many offers. She performed amazing negotiation skills to help us push to an amazing price. Our house was sold in a month, breaking the sold price record in my area! During the entire escrow, Margaret was very transparent and reported to us any update and concerns. She shared lots of suggestions that guided us through the stressful process and made the right decision. Now onto house hunting! Knowing our home was sold, we were eager to start looking for our new house in this crazy market. We were very anxious about how to bid for a house. Margaret, again, demonstrated fabulous real estate knowledge in every step of the way from research, writing an aggressive offer, negotiating terms and contingency, and following up with different parties. Most importantly, we focused on finding houses that were within our budget! After 6-7 offers, we got our offer accepted in just a month after our house was sold. The new home has everything we wanted plus more!! We are now in our new home escrow. Margaret continued to show leadership and give us tons of guidance to ensure we will close the house smoothly and on time! Nevertheless, Margaret is one of the few real estate agents that put your needs as the first priority and cared about your case! On top of being an amazingly talented real estate agent, she is honest, transparent, humble, stays on top of everything, an expert in communication, negotiation, marketing, and many more! She exceeded our expectations and we are so happy and can't wait to start our new chapter of life in our new home!!! I trust her and will definitely hire her again for our next home!!!

We are so glad to have had Margaret assist us in securing our new home for retirement!…read more Things have changed so much since we last purchased our home 35 years ago and we are so thankful to have found Margaret who was incredibly patient and understanding in helping and explaining to us through the process. Her strength in communication and knowledge in the field was absolutely critical in helping us secure our new and beautiful home. We are extremely happy that she was there to help us as an agent through the emotional turmoils that comes with buying a house, and now we consider her to be a close friend. We place our highest confidence in her to ability to help us and others secure the home of their dreams.

I had the displeasure of meeting Mr. Wallace hours after my landlord and friend David Rossney…read morepassed away. Mr. Wallace showed up at the door and started asking questions about the home. He informed me of his company wanting to sell the home. He then presented me with a notice to vacate the premises after 60 days. It was not until the next day that I was informed that Mr. Wallace was none other than my deceased landlords brother in law. I think that speaks volumes towards the character of Mr. Wallace. I should have told him that it had been mere hours earlier that I and another tenant had been attempting CPR on David. But I doubt that would have meant anything to a person of his ilk. Joaquin Marin

I've been let down time after time with different companies. Everyone said that I was qualified to…read morebuy. Being self employed is so difficult to buy property now a days. The banks made it impossible for me to buy. But I never gave up. So I gave Ty Wallace Team a try. I was referred by a dear good friend to call Ty Wallace. We spoke for several hours and he gave me a detailed list of things I needed to do before the process. So after locating the right house I wanted. He did his job and was able to get me a loan from one of the banks who said no before with the other companies. Buying property now sometimes feels like a crazy roller coaster ride. But after the ride was over I got my house. So if your reading this and all the other reviews. Trust that gut feeling. This team at T.W.T knows what there doing. So give them a call you won't be disappointed. Thank you so much Ty Wallace for the new place that I call home.

I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

I attended the Chino Hills Community Workshop It was informative and a very positive experience…read more Thank you Rhea for inviting me to attend. I really walked out more knowledgeable and added value to clarity in life!

Mcleod and Associates have been my family's go to for all real estate needs. They helped my wife…read moreand I purchase our first home in 2021 and they have checked in on us every so often to see how we were doing. They've always made themselves available to discuss all our home ownership dreams. Someone was always available answer all of our questions and process through options with patience and kindness even before we were preapproved. So when it was time for my family to upgrade our home we knew exactly who we were going to go to. Our case was multi-layered because we wanted to find our new home, but we also had to sell our existing home at the same time. The whole team was amazing from start to finish. From discussing our gameplan, figuring out timelines, listing our home, scheduling private tours, getting preapproved, putting offers in, shopping for loans, and requesting multiple worksheets - their expertise and professionalism was unmatched. (Special mention to Darwin and Marlyne for always making themselves available to answer all our questions and address every concern. And also, to Eileen for her promptness with all the documents). Even when we were hesitant or got worried about the finances, they never pressured us to rush into any decision. We always felt supported and encouraged. My family have been very blessed and fortunate to have successfully close two escrows in the span of 7 days! This is the third transaction that the McLeod team has helped us with. We are very grateful for Mia and everyone on the McCleod team. We are clients for life. But to be honest, at this point we don't just consider them our realtors, they're family now. We highly recommend everyone go to them for all your home ownership needs.

I've worked with Alfred on the team and he's a fantastic Real Estate Agent! Easy to work with, very…read moreknowledgeable , and always helpful. Would definitely recommend him and the team to anyone looking to purchase a home here in SoCal!

They've done it yet again! I reached out to Joel for help…read morein finding a home for my mom, she wanted to downsize from her place in OC and move closer to me in the IE. He put us in touch with William who showed us various homes, he was patient with us and so attentive. He listened and took notes on what it was we were looking for and found us the perfect home. His personal touch and attention to detail made him such a joy to work with. Thank you so much for all your help!

Cathy just sold our house in Walnut. The escrow was closed in 32 days. She is professional and easy…read moreto work with. Cathy is efficient and speaks no nonsense but she kept us informed at every stage of the escrow closing. Both Cathy and her assistant work hard. To my surprise that they would respond to my inquiry even at 10:30 in the evening. There was one incident I would like to share with. Cathy once told us to call her assistant for questions we had on the form to complete. I called the lady, gave her the name of the person I wanted to speak with and asked if she was that person. The assistant refused to confirm her name and repeatedly wanted me to tell her the matter I was calling for first. Her attitude was rude, bad telephone manner and unprofessional. Other than above, it was a pleasant experience dealing with Cathy. I am giving Cathy and her team a 4.5/5 rating.

On a scale of 1 - 10, I would rate Cathy a high 17. She sold my Walnut home in 30 hours, and…read moreresolved issues with the seller's appraiser and banker. She got us 10K over my expected sales price. My personal experience includes completing over 7,000 real estate transactions as a mortgage loan officer and VP at America's largest mortgage banker. Cathy was never aware of my job occupation as a seller, but I was happy to sell my home in just under a day. The experience and result was excellent. H. Curtis Sanders

I've been working with Brad for over 5 years now. He's always on it, quick to respond and get…read morethings done. Never had any issues like other property managers who take forever to communicate and solve issues. Been a pleasure and would highly recommend.

No one ever answers the phone. We have left several messages on the machine and never a call back…read more We wonder if anyone evens works there.