Cathy just sold our house in Walnut. The escrow was closed in 32 days. She is professional and easy to work with. Cathy is efficient and speaks no nonsense but she kept us informed at every stage of the escrow closing. Both Cathy and her assistant work hard. To my surprise that they would respond to my inquiry even at 10:30 in the evening. There was one incident I would like to share with. Cathy once told us to call her assistant for questions we had on the form to complete. I called the lady, gave her the name of the person I wanted to speak with and asked if she was that person. The assistant refused to confirm her name and repeatedly wanted me to tell her the matter I was calling for first. Her attitude was rude, bad telephone manner and unprofessional. Other than above, it was a pleasant experience dealing with Cathy. I am giving Cathy and her team a 4.5/5 rating. read more

I had an amazing experience Cathy Cheng Realty while purchasing my first townhouse! From start to finish, they made the entire process smooth and stress-free. My agent, Hans, was incredibly knowledgeable, patient, and always available to answer my questions. They guided me through every step, from finding the perfect home to negotiating the best deal and ensuring a seamless closing. What impressed me the most was their attention to detail and their quick response time. No matter what question I had, they were prompt, professional, and eager to help. I highly recommend CC Royal Realty to anyone looking to buy a home--especially first-time buyers like me. read more

On a scale of 1 - 10, I would rate Cathy a high 17. She sold my Walnut home in 30 hours, and resolved issues with the seller's appraiser and banker. She got us 10K over my expected sales price. My personal experience includes completing over 7,000 real estate transactions as a mortgage loan officer and VP at America's largest mortgage banker. Cathy was never aware of my job occupation as a seller, but I was happy to sell my home in just under a day. The experience and result was excellent. H. Curtis Sanders read more

Team of Cathy Cheng is very Professional, helpful, knowledgeable,thoughtful,efficient and trustworthy. I am glad and grateful that I have chosen Cathy as our property agent. read more

After going through all kinds of difficulties, Cathy's team helped me sell my house smoothly. At the same time, he gave me all kinds of help. Appreciate all. You are the best team. read more

Cathy represented me and the buyer. She did a great job being fair during the negotiation process. She is very professional and knowledgeable. I will recommend her to my neighbors. read more

Cathy and her team were very professional, experienced, and efficient during the entire process. The whole process from listing our house on the market to escrow closure was seamless. I would work with her again in the future. read more

The whole team are very experienced and professional. They made my buying very smooth and easy. We closed escrow within 10 days. Thanks a lot. read more

Cathy just helped me listed and sold the house in Walnut,Cathy is very professional and efficient. She found some good guys to help me renovate the house and garden before listing.During the transaction, she gave me many good suggestions and reminded me of various risks,So the whole process is very fast and smooth.Her team is also very friendly and efficient. Good communication and trust are the reasons why I choose Cathy and her team. read more

Cathy is an amazing realtor who provided an exceptional services to us with her team. She was able to answer our questions whenever we reached out to her. She helped us sold our house and purchased our new home fast and easy. She was even able to refer resources to us with things she doesn't handle. We will definitely go back to her again if we have any house selling / buying need in the future!!! read more

Without a doubt, this is the worst real estate agent in the diamond bar/walnut area. Horrible service, rude, and not knowledgeable. I highly recommend that you avoid Cathy Cheng. read more

We just closed our purchase of the new house with a pretty mountain view. From the start to the finish, Cathy has been doing a great job in understanding our needs, locating the right places and prospects, assisting in negotiating and providing with valuable bidding strategies, even contributing a lot after signing the contract with smoothing out the closing process. She and her team have outstanding professional experience and expertise, as well as earnest attention to customer's concerns. In addition, I like the way she informs us. She is considerate without pushing. If you are looking for a nice house and a successful investment but wondering where to go, Cathy is my wholehearted recommendation for you. read more

This is a very good team, everyone is very good, their work is very serious and very professional. This is my first time buying a house, and they gave me a lot of professional advice. I bought a very satisfied house with a very good price. Thanks again to the Cathy Cheng team. read more

Cathy Cheng - CC Royal Realty - Real Estate Agents Near Me - Diamond Bar, California

We had a horrible experience working with Cathy. I would say out of all of the real estate agents that we have worked with over two real estate purchases that we have made, Cathy is the worst. She is rude, disrespectful, speaks too fast, and only cares about money. Her team and herself give 0% customer service. I would highly recommend you find a better real estate agent with a team that cares about people not just money. read more

Thanks to Agent Cathay, right now we have already moved in our new house, all the things are satisfied with us. She is very patient and dedicated. Also, thanks to Cathey's group, everyone did their own job perfectly and professionally. Very patient customer service, when we have issues about anything and ask them many times, they will patiently answer them. Also they have good teamwork which makes them trustworthy. It is a right choice to choose CC Royal Realty. read more

We are very pleased with Cathy and her team. Very knowledgeable, professional and friendly to work with. Super patient with us throughout the whole process. Never left any questions unanswered and responded promptly. And they gave us suggestions on remolding the house so we can sell it with a very good price. I highly recommend, they are experts in in every single way. read more

Cathy is very professional and helpful, we had a pleasure buying a home with her help in 2019, definitely would recommend.

We are very pleased with Cathy and her team. Very knowledgeable, professional and friendly to work with. Super patient with us throughout the whole process. Never left any questions unanswered and responded promptly. I highly recommend, they are experts in their field. Thank you Cathy and your wonderful team, you guys are amazing ! read more

Cathy helped me list my house at the end of July. She is very professional and very focused in her field of work. She has given me many great suggestions. Not only that, she also has a team filled with experts. Throughout the whole process of selling my house, all of them have given me much support, making me feel satisfied during every step of the way. With the help of the team, this process of selling my house has been a very short but also very successful one. read more

Cathy and her team, including Summer, Ricky, Patty, and Lindsay, are excellent! Time and time again, they continue to provide expert service in real estate. For years, they have helped me close multiple deals successfully. With a proven track record and an effective, communicative, and reliable staff, I highly recommend Cathy and her team to our community. Thank you all for another successful deal! read more

Cathy Cheng listed my property and from the moment she walked into our home I was pleased with her professionalism and knowledge of the business. She and her team pit together a sales and marketing plan for the sale of our that was like nothing I had ever seen before. It was awesome and it generated the desired results. Our home sold at the right price snd it sold in a matter of a few short weeks. What I most appreciated was tha during the entire process her and her team were available day and night. I would highly recommend Cathy and her team if you are thinking of buying or selling a home. read more

Cathy and her team are extremely knowledgeable, professional and easy to work with. I'm so grateful to have the opportunity to work with such a great team. Thank you so much Cathy. Strongly recommend! 5 stars all the way! read more

We bought house from her 2010 she lied to us my house school district was in city of walnut after that we found out I ask other agent she told me my are is Rowland heigh , we were very upset but too late we already bought house ,she should not in business !!!do not recommend buy or sale from her read more

Cathy Cheng's service is really awesome! She quickly sold my house at the best price.She is very professional, knowledgeable,responsive, and an honest real estate agent.She was always considerate to customers.The best choice for buying and selling houses in Los Angeles must belong to Cathy Cheng Real Estate. read more

Cathy and her team are awesome! Extremely knowledgeable of the area and the market. She was able to get the property under contract with a buyer over asking price within 5 days of listing and successfully closed in less than 2 months. Cathy and CC Royal Real Estate Group was a great choice! read more

2 homes had been sold by Cathy in a short period with good price. She is professional and make the transaction smooth and easy. I will definitely hire her again as my listing agent to sell my future houses without any doubt. read more

Working with Cathy was an great experience. She and her team was very professional and efficient. I highly recommend Cathy. Thanks, Cathy!

Awesome real estate agent. Response time are very quick and courteous. Very dedicated and helpful for us as first time home buyer. Very knowledgeable and was very happy with dealing with her. read more

Cathy helped me with selling my condo in Walnut. The process was fast and painless. So if you are in the market to either sell or buy, Cathy is definitely the way to go. read more

Cathy was highly recommended to me by my boss and have successfully sold my house within 1 week of posting. Cathy and her team are experienced, efficient, and very knowledgeable in the field to help make your house buying and selling experience easy. I would highly recommend Cathy and will definitely use Cathy again for all my real estate needs. read more

Cathy is very kind, helpful and professional. She and her team provide very good service on realty and deal with all the work effectively and efficiently. They are easy to communicate and help a lot with those questions we had. We are very satisfied and highly recommend her! read more

---Long story short, after seeing so many ads of Cathy for so many times along the street when driving, I decided to give it a try when I tried to resell my house in La Puente this time. After meeting her in person for several times, you'd find, as the big ads on the streets suggest, Cathy's really a very easy-going and yet simultaneously professional person. To begin with, the most impressive part of her professionalism is she's super tech-savvy. Aside from all those old school realtor skill sets, she does have that one skill set which is the best and most efficient tool the modern marketing technology can equip her with. By that skill set, I mean the online and social media marketing tools. She put all those famous social media apps to the best use, especially that famous Chinese-based social media app WeChat. When we first met, she already had lots of rich Chinese clients and buyers in her pocket, literally. I mean. Did you get the pun? Clients and buyers in the social media app. And the smart phone in her pocket. ---She also has an elite team, which consists of many sophisticated veterans playing many roles for her like home stagers, docu preparers, photographers and communicators, etc. They have all provided excellent services for me. And I really think they're all very pround to be part of the Cathy real estate team, because just being part of it means you're not only eligible but also well-cut-out to fit in. Okay. Here comes the second part of her professionalism, which is her high level management. To deal with so many houses every day, I don't think everybody can deem it as an easy task. To not exaggerate, some would even panic. You see? Not everybody can deal with big business but I really see leadership and entrepreneurship in her. Those are rare merits in human beings but I know one when I see one. The confident smile on her face tells you it's just a piece of cake, which is really reassuring for the clients. Some times even clients would panic, but they always keep themselves composed and make everything run smoothly like water. Just like the mysterious asian philosophy tells people:"The best merit is like water.". read more

Cathy and her professional team provides the best service ever in real estate industry. I bought my dream house with a 15-day close of escrow and everything was well prepared and organized through our purchasing process. Cathy's team is almost 24 hrs reachable to help with any queries you have. I would strongly recommend her company to any of my friends who are buying or selling their houses. read more

With the keen help her and her team, my family wad able to quickly locate the house that we love and start the purchasing process. Because of her experience, a lot of work and paper needed in the future were foresee so that we did not have to cone to the office all the time. The communication among the bank, her team, and the builder were great, thus we were able to finish everything and get the key quickly. I would highly recommend her. read more

Mrs. Cathy Cheng is very helpful in conducting our case in selling the house, and is also responsible for all of the details in the signed documents. She always explains well the items in detail listed in the documents and make us to understand each of them explicitly. She is also a good co-ordinator with the seller and the buyer's bank, and bridging the things more efficient and smoother to process through. All the things went successfully because of her. Overall, she is an excellent worker, co-ordinator, and a decent professional Real Estate broker. I highly recommend her to many other sellers of their properties to who those are needed in real estate consulting. read more

Cathy is a kind and caring person, in spite of the fact that she's the top 1 and experienced agent. She answered her phone whenever we called. She knows the market very well and predicts the market value precisely. Cathy has a great team working together for us, and utilizes social media very effectively. Excellent team work helped us sold our house in 3 days and closed in 37 days. The whole process was so smooth and enjoyable. Highly recommend her to buy or sell your house! read more

I am a licensed real estate broker who hired Cathy Cheng to list our home. My wife and I selected her because of her record as the Number 1 agent in the Diamond Bar-Walnut area in sales and listings. Her prompt, courteous and professional manner showed us why she is #1. She sold our home in 3 days and the transaction was smooth for both parties. We enthusiastically endorse and recommend Cathy Cheng. read more

My husband and I have had the pleasure of knowing Cathy Cheng for 15 years. Throughout the years, Cathy has bought and sold homes for us. My relatives and friends have bought and sold with Cathy as well and have had the most positive outcomes. She has always been loyal, devoted, superb, valuable, capable and most importantly honorable. All of our transactions, whether we were buying or selling has gone smoothly with Cathy always making sure to keep us informed throughout the process. Cathy has incredible negotiating skills whether she is representing you as a buyer or seller. Cathy has always sold our homes for TOP DOLLAR and has negotiated the lowest and best purchase price when we bought homes. Throughout the years, Cathy has always sold our home within 1-7 days with multiple offers. Cathy's #1 goal is to make her clients her top priority; she's always available when you need her. Cathy is a strong agent and is a force to be reckoned with. It has been a pleasure and blessing to have met her, not only is she our #1 Real Estate Agent but a close family friend. read more

Cathy Cheng of ReMax 2000 in the City of Industry, CA is a superb Realtor! She sold our house in Orange, CA in just 33-days! All of her recommendations, her knowledge, her expertise, her business professionalism are absolutely perfection at their best! She and her entire team are very responsive and always went the extra mile for us. We can't say enough great things about her. If anyone needs a realtor, then Cathy Cheng is someone you must contact. We will always highly recommend her! Thank you Cathy! You're the best! John and Momi Hayes read more

Cathy is an excellent realtor. She makes sure everything is smooth and seamless. She thinks about detail before you do and makes sure you don't have to worry. Thanks for making our home selling process so great. read more