consistently always an hour behind schedule. Do not follow the check in order. overbookedread more

Got here right at 4 to have a friend seen. Was seen right away!! No waiting time involved. Glad to…read morebe seen in and out quickly but still had a breathing treatment!! Thank You Urgent Carr

Made an appointment online and was seen at the correct time. Staff was excellent. Was in and out…read morewithin half an hour, prescription in hand.

Had a bit of a disappointing office visit yesterday, but was contacted by the management of Premier…read moreand scheduled for a follow up today. Carrie did a wonderful job and the steroids are helping tremendously. Thank all of you guys for the work that you do.

They take forever and even if you make an appointment youll wait an hour i made an appointment at…read more0815 and they keep delaying my appointment its 0916 currently im sitting in my car symptoms are getting worse and they armt helping

Never had to wait very long, but more importantly, the care I've always received has been…read moreexemplary. I highly recommend!

This is the place to go for urgent care. They are Fast and efficient. The waiting time - I came in…read moreby 8:30 am - checked in, pre- service health questions done, and saw the doctor by 9am. Atmosphere is very relaxing - spa music.

I brought my daughter in for a bad ear ache and possibly a stroke. We did not wait but they put…read moreher in a wheelchair and rushed her to scan her. A doctor met us there and told her it was Bel Palsey. The staff and doctor were excellent.

First of all I got admitted in the hospital for pneumonia and to have my gallbladder taken out the…read morenext day and the doctor ordered pain meds to me and nausea meds to me and my nurse won't help me at all. All she is doing is running from my fiance and I'm in pain

BAD! BAD! BAD! I am in the medical profession and I must say this place is sad!…read moreI was here visiting and had to take my father here and the ENTIRE experience was dreadful. To begin, it is not easily accessible to anyone in a wheelchair. The main door electronic doors do not even work. The bathroom did not have any soap, and this is bad especially for a health clinic. Then my favorite part, the rudest receptionist in any medical clinic I have ever come across, and she is a senior, who you think would have more compassion for other seniors! WRONG!! She quickly tells you NO AND I CANNOT AND WILL not to any requests, then you have to ask for a manager who comes out with a fake caring attitude to overrides her decisions to keep the business going. Once you are in the back of the office, expect to WAIT! We waited 2 1/2 hours to not see a real doctor, but a Nurse Pract. WHAT???? All of the staff need a good lesson on time management, customer service, and just plane ole southern hospitality. This clinic is poorly run and they do not seem to know medicine. My father had borderline pneumonia and although given the right anti biotic, he was given a cough syrup that completely dried him out instead of breaking up the mucus. When we spoke to his internal medicine doctor, finally after he returned from vacation, he changed everything this nurse pract. did. So you have been warned! Go to the Premier Urgent Care!! AVOID CENLA URGENT CARE AND THE RUDE LADY AT THE RECEPTION DESK!!!

I had a child with a head injury at 7:20pm they close at 8 ; they turned me away. Unacceptableread more

The provider that saw me today was dismissive and disappointing. I went in after having a grandmal…read moreseizure has at a restaurant and hitting table and the floor. As a result I am suffering with very intense lower back pain traveling down my leg. Provider was dismissive from the start barely spending enough time with me to listen to my lungs. She said X-ray was fine and to take 800 Motrin. Didn't care that I informed her I was taking skelexin and large amounts of Tylenol and ibuprofen. Didn't bother to ask me what happened, look at my back, etc. I have always been a huge supporter and advocate of Premier, but I'm really disappointed in your provider and today's encounter! Dean Whitney

the doctors are in the room checking me for maybe a total of 5 min, they never fully examine me,…read morei've came here four times now since living here for 3 years, and each time it gets worse. the new receptionist is a joke, she is very disrespectful towards not only me and my family, but as i'm sitting here i've seen her disrespectful behavior towards other patients trying to be seen. i have been waiting for over a hour, and three people who came in after me have been seen before me. i will not be coming back here.

Like all rapides urgent cares this one sucks just as bad ive been waiting for 2 hours for a drug…read morescreen. tell me how it takes that long to piss in a cup

Went here last week for a covid test. It came back positive, I was coughing pretty bad. My husband…read morewent later that day for a test that came back positive as well. He didn't have any symptoms. Our paperwork completely different. I was told to self isolate for 8 days. He was told not to return to work until 2/6. Why are we telling people with positive results different isolation times? My 8 days is tomorrow, I can guarantee I'd still test positive right now. Let's get our shut together and give everyone the same damn time frame. This is unacceptable...but I have come to not expect much from this place.