The provider that saw me today was dismissive and disappointing. I went in after having a grandmal…read moreseizure has at a restaurant and hitting table and the floor. As a result I am suffering with very intense lower back pain traveling down my leg. Provider was dismissive from the start barely spending enough time with me to listen to my lungs. She said X-ray was fine and to take 800 Motrin. Didn't care that I informed her I was taking skelexin and large amounts of Tylenol and ibuprofen. Didn't bother to ask me what happened, look at my back, etc. I have always been a huge supporter and advocate of Premier, but I'm really disappointed in your provider and today's encounter! Dean Whitney

the doctors are in the room checking me for maybe a total of 5 min, they never fully examine me,…read morei've came here four times now since living here for 3 years, and each time it gets worse. the new receptionist is a joke, she is very disrespectful towards not only me and my family, but as i'm sitting here i've seen her disrespectful behavior towards other patients trying to be seen. i have been waiting for over a hour, and three people who came in after me have been seen before me. i will not be coming back here.

BAD! BAD! BAD! I am in the medical profession and I must say this place is sad!…read moreI was here visiting and had to take my father here and the ENTIRE experience was dreadful. To begin, it is not easily accessible to anyone in a wheelchair. The main door electronic doors do not even work. The bathroom did not have any soap, and this is bad especially for a health clinic. Then my favorite part, the rudest receptionist in any medical clinic I have ever come across, and she is a senior, who you think would have more compassion for other seniors! WRONG!! She quickly tells you NO AND I CANNOT AND WILL not to any requests, then you have to ask for a manager who comes out with a fake caring attitude to overrides her decisions to keep the business going. Once you are in the back of the office, expect to WAIT! We waited 2 1/2 hours to not see a real doctor, but a Nurse Pract. WHAT???? All of the staff need a good lesson on time management, customer service, and just plane ole southern hospitality. This clinic is poorly run and they do not seem to know medicine. My father had borderline pneumonia and although given the right anti biotic, he was given a cough syrup that completely dried him out instead of breaking up the mucus. When we spoke to his internal medicine doctor, finally after he returned from vacation, he changed everything this nurse pract. did. So you have been warned! Go to the Premier Urgent Care!! AVOID CENLA URGENT CARE AND THE RUDE LADY AT THE RECEPTION DESK!!!

I had a child with a head injury at 7:20pm they close at 8 ; they turned me away. Unacceptableread more

Got here right at 4 to have a friend seen. Was seen right away!! No waiting time involved. Glad to…read morebe seen in and out quickly but still had a breathing treatment!! Thank You Urgent Carr

consistently always an hour behind schedule. Do not follow the check in order. overbookedread more

Never had to wait very long, but more importantly, the care I've always received has been…read moreexemplary. I highly recommend!

This is the place to go for urgent care. They are Fast and efficient. The waiting time - I came in…read moreby 8:30 am - checked in, pre- service health questions done, and saw the doctor by 9am. Atmosphere is very relaxing - spa music.

Like all rapides urgent cares this one sucks just as bad ive been waiting for 2 hours for a drug…read morescreen. tell me how it takes that long to piss in a cup

Went here last week for a covid test. It came back positive, I was coughing pretty bad. My husband…read morewent later that day for a test that came back positive as well. He didn't have any symptoms. Our paperwork completely different. I was told to self isolate for 8 days. He was told not to return to work until 2/6. Why are we telling people with positive results different isolation times? My 8 days is tomorrow, I can guarantee I'd still test positive right now. Let's get our shut together and give everyone the same damn time frame. This is unacceptable...but I have come to not expect much from this place.

They take forever and even if you make an appointment youll wait an hour i made an appointment at…read more0815 and they keep delaying my appointment its 0916 currently im sitting in my car symptoms are getting worse and they armt helping

Called at 6:50 to see about getting a sick elderly family member in. They close at 8 but was told…read morethey stop seeing patients at 7. Then just say you close at 7!

Walked into this clinic due to a bad sinus infection. 1 person ahead of me and I waited over an…read morehour to get into a room. Once in a room, I saw a Dr quickly and she confirmed my suspicions of a sinus infection. Gave me a prescription for a antibiotic and recommended a steroid shot to relieve the sinus pressure. I agreed and received the shot and was back in my car within 10 minutes of getting into a room. All in all not bad...BUT...then came the bills! For the office visit, labor to stick me with a shot (yes, a separate charge), and the medicine for the shot (another separate charge) $427.50 ($290.29 after insurance). Then get this. The Dr. sent me another separate bill for $112 ($65 after insurance). I have been to other urgent cares on numerous occasions, received the exact same services including a steroid shot, and have never paid more than $120 depending on deductible. If you go here DO NOT get them to do anything but prescribe medicine. Or just don't go here and get ripped off. My office visit bill is currently in collection due to me refusing to pay it. Take charge of your health people. Ask Dr.s the cost of everything BEFORE they give it. I could have had 6 days of a steroid prescription for $4 instead. Lesson learned!!! I will never do business with this facility again.