This nursing facility has made great improvements and has a very caring staff. They go above and…read morebeyond for the residents here.

The staff at Highland Pines goes above and beyond for their residents. The staff is friendly and…read morehelpful and the skilled therapy department is top notch.

No stars would be the highest I would give. Our family member stayed two weeks and was suddenly…read moredischarged today. Now home, we are right back to where we were two weeks ago. Suicidal, pacing, severe anxiety, severe depression. Called and spoke to "nurse" who said she was fine on discharge. Very difficult to believe when just last evening she was anything but fine. Now what do we do? Rug has been pulled out from under our family and our family member. Back to an ER to even have the ability to admit her anywhere. More expense. Discharge planning at Oceans Longview needs review.

MISTREATMENT. SEXUAL ASSAULT. DENIED MEDICAL TREATMENT. NEGLIGENCE. I was admitted here last year…read morefor 10 days. this was the worst experience I have ever had in my life. I was admitted with a broken leg that was broke 2 days before being admitted. I had a full leg brace, crutches and was on pain medications. Before they put me in with the rest of the patients I had to remove the brace and give up my crutches. Hospital ER Physician had instructed me not to put any weight on my leg nor remove the brace and see an orthoptic Doctor as soon as possible. So no brace and no crutches. I was given on over sized wheel chair to get around. My arms could barely reach both sides of the chair at the same time. The room I was given was at the very end of the hall. I was not given my pain medication as prescribed my the ER Physician that I saw two days prior. I had major back surgery less than a year from this time. So I was in pain with the broken leg and my back from trying to wheel myself down the hallway every time it was meal time or to attend a class or watch TV. I was also SEXUALLY ASSAULTED by another patient on several occasions. Nurses and Techs had to come in my room some times several times to remove the man out of my room. He would tell me things he was going to do to me while I was screaming for help. This happened at all hours day and night. I could not sleep. I was scared to death for my safety. They would drag him out of my room fighting with him. He physically put his hands on me once. They told me and a family member on the 2nd day I was there that someone would be at my door to make sure he did not come back. The 2 nights after that there was somebody at my door. But then the tech was off and nobody watched out of me. I woke up a few times with him standing on the side of my bed once exposing his genitals to me. After this happened I requested to leave and was told no but I was in fear for my life. I was then told he was under 24 hour supervision. That was a joke. He harassed me in the TV room/eating area. They watched him turn his chair and stair at me. He came to the table I was eating at and smashed my food with his hands. I had two other male patients jump up to try and protect me. This continued my entire stay. The techs sit around and make jokes and text back in forth laughing at the patients. Which was very unprofessional. The nurses were a joke. I had a bright red infection with fever on my leg. Two nurses came to look at it, and they acted like it was nothing. It was very painful, on top of the pain from my broken leg. The infection was diagnosed by a MEDICAL PHYSICAN after I was released. Upon my discharge I requested a meeting with the CEO. Only to show up and him not be there. I met with the Assistant to the CEO. He took notes and said they would be in touch. Never heard back. I spoke to the Grievance Officer twice and left message after message. My messages went unanswered as I later found out she was on medical leave. Two months later I was told she was no longer employed there. Finally got someone's attention and was instructed to write a letter to them with everything that happed to me. The exact same information I provided to the CEO Assistant a few days after I was discharged. I received a letter from them requesting time for them to investigate. Waited a few months never heard or received anything from them. I called two weeks ago and the CEO Assistant stated their findings would be mailed to me by the end of the week. Two weeks later never received anything. Called him and left a message. Call not returned. i Called again today and he laughed it off stating he forgot and that they could not find anything in the investigation. What I experienced and witnessed while I was in this facility was horrible. I requested medical assistance and was told they are not that kind of hospital. I requested EMS and was refused. They do not care about the patients they are legally entrusted with. I intentionally left out "NAMES" but will follow up as soon as I can obtain LEGAL COUNSEL. OCEANS BEHAVIORAL HOSPITAL DOES NOT EVEN DESERVE A SINGLE STAR RATING BUT THE SYSTEM WILL NOT ALLOW A ZERO.

Great customer care! Clean facilities and excellent physical therapist. A great place to get…read morebetter. Everyone was friendly and seemed happy to be there.

The day you are admitted you receive no therapy. The second afternoon you are evaluated but no PT…read more The third day nothing. You receive no PT on weekends. Some days you do not get but one PT session. You don't not get PT on your last day. Most people are limited to two weeks at facility by insurance due to cost. So in the 10 working days you are there, you are only active 6 of those days and if the skip 1 of the 1/2 days (or more) you're down to 5 or 6 days. Bright side.... Beautiful facility and the majority of staff are great with exception to one old crotchety nurse. Oh, I forgot, the food is atrocious.

Great facility. Clean, with an indoor salt water pool. Potentially the best in Longview.read more

I've been to many-a-gym. This is definitely one of nicest. The equipment is a little crowded and a…read morelittle unusually placed; however, it is overall a great exercise experience. Weird that this is in Longview, right?

Meadow Lake is an amazing senior living community for age 62+! The residents enjoy Independent…read moreLiving houses and apartments in a maintenance free environment. The dining room offers delicious food and a fantastic menu with many options. You only have to cook "if" you want to! They are many activities, field trips and outings for all to enjoy.

Meadow Lake Senior Living is the pristine place for your family members and also a great place if…read moreyou are searching for employment that makes a difference. Our residents enjoy top of the line amenities with some of the best food offered in Tyler. Our goal for residents and associates is to positively impact the lives of everyone we serve.

I do not trust this business and would not recommend doing business with them. They will lie to…read moreyou and then turn around and lie again. I would not recommend this company and would NEVER put a family member in this place. I had taken a tour of the place and saw they had open rooms available. I was told my dad was accepted as a patient. The same day he was accepted, I had driven 40 minutes to take my dad to Longview Hill. I was five minutes away and received a called from Cammi C. that she had changed her mind and my father WOULD NOT be accepted as a patient. I was going to pay full private pay--no help from insurance or medicare. Cammi called me a liar as well as the hospice social worker a liar. This is no way to run a business. They seem to say one thing and do another. That shows me that they cannot be trusted. I would not feel comfortable trusting anyone there. They showed their true colors. I am so glad I found this out before my dad was a patient there because who knows what lies I would have been told. I would NOT recommend this place. Not a place you can trust!!!!

East Texas Clinic top notch and the best Clinic I have ever been too! I don't feel judged or…read moredifferent! The counselors are all amazing! The Doctor listens to you! The nurses are some of my favorite ppl in the world! And Bryan he is the best! Always friendly speaking and working where ever he sees fit! I couldn't have found a better place! I have been coming for a couple years and their friendly atmosphere has never been different than the first time I walked in the door!

They Make Fun of clients that are struggling right in front of them and other clients. Other…read moreclients can hear it. They gossip about the clients and belittle them when they have no idea what these people are going through. Don't make them mad because they will pick on you until you hate going there. The doctor just does what ever the nurses tell him. Also the medicine is harder to get off of than heroin, you will be so sick. Please try getting on Suboxone or try somewhere else 1st.

This facility does nothing to get the patient back on their feet, They would prefer the patient…read morestay in the bed, so the staff can do as little work as possible the staff is lazy, they do not even answer thier phone during business hours. The facility employees thieves. This place takes every dime the resident has, and when they tell the resident they get to have pocket change 60.00 a month they figure out how to take that from them or don't bother at all to give them anything. Dian B.

If I could give them a zero I would. They are horrible and do not care about the elderly or…read moredisabled. I know from personal experience as my loved one is now in critical condition with sepsis. Don't be fooled by the 4 and 5 stars as these are from the workers trying to cover their a$$es!