We were on vacation and my daughter fell ill. My brother has previously gone to a nextcare and he…read morehad nothing but amazing things to say. As we walked in we were greeted with smiling and welcoming faces. So helpful, kind and caring. Finished our paper work via my phone and we were promptly taken to the back. Tests were ran, NP came in and talked to us and sent us on our way. The front desk nursing staff were amazing!! I can't say enough amazing things about them. The NP was a 10000/10. She took the time to give us options on what our course of treatment was. She took time to assure me the concerns I had about my daughter were completely warranted, but were wrong. Which I was fine with that! Her tone was reassuring and the way she spoke to my daughter on her level was just the icing on the cake for me. I wish she would move closer to me! Thanks to the amazing staff at Next Level!

They advertise that next level prime can be a substitute for primary care and that is not true…read moreYou cannot see a Dr in person only virtually. They then schedule another appointment in The clinic for a physical exam. This disrupts any continuity of care. I was told in a visit they they cannot provide care for chronic conditions. And when I presses forward, I was told I'm not a good fit and got hung up on. When I responded to a survey I was called by a member of their leadership team who blamed me. This is not care. It is a business model to get as much insurance and pro are money as possible.

If I could choose zero stars I would. If you're in need of getting preventative care done as a new…read morepatient do not go to Alamo Primary Care on Potranco. They say that they explained everything to me but the weren't clear in their approach. You have to be an established patient which means you have to do a medical history questionnaire, vitals, short visit from a doc and a blood panel which is the same as the biometric screening but they will say it is a bit different so both items are coded a higher price. Then after 2 appointments you can make your preventative care appointment with additional bloodwork. They were extremely unprofessional in their approach, and my insurance mentioned this is not normal practice for a new patient needing preventative care.

Similar experience to others, they made a mistake on my paperwork and claimed that this is what was…read morediscussed with the nurse. They mentioned this is what she said and I asked which nurse it was and they did not even know who it was, making me believe that they cut corners when documenting paperwork. Every time I called to try to get this corrected the person I needed to talk to was out until the following week. They wanted to go back after this terrible experience. Recommend to stay away.

Not a long wait at all. Clean waiting room & room where you see the doctor…read more Everything is done online. Appointment, paperwork & Medical history all online. Doctor is efficient too.

Everything in this "clinic" is a joke. Let's start with the owners...Terrible uncompassionate…read morepeople. The whole clinic is a dirty, dark dungeon looking place. Everything is broken there. EKG's, computer monitors, leaky restrooms sinks and toilets. The owners don't buy anything new for their employees you have to figure it out on your own. Don't waste your time and money at this ridiculous place...find another clinic!

Fast Aid Urgent Care in Alamo Ranch has been our go to for years. We moved outside of the city and…read morestill come to this location because the doctors are fantastic and the service is extremely quick. They send our meds out right away and are respectful of your time.

I've been coming here since 2022. I'm always seen in under 15 min even if there's a line. They have…read moredoctors that explain the situation thoroughly and quickly and give effective meds to help. I've come in for things like Covid to road rash and they have always fixed me up. They also don't have bad prices and try to help their patients do things the cost effective way. The front desk staff has always been nice. I also like that they play good Disney movies in the lobby.

My son is 11 months old and we went to go get his formula for his last month (12monthe) the front…read moredesk at WIc refused to issue it and refused to schedule him appt said he had to go through recertification and that was not the case. we went to the Flores location WIc and there supervisor helped us got my baby the stuff he needed and rescheduled his certification appt to after 1 like it was suppose to be . Even when we got here we realized potranco location froze the card and was still doing things on there and that they shouldn't have. The lady at the desk name was Kassandra very rude , not helpful, and should not work with infants and the state if she doesn't have a kind heart.

So far we've been a couple times for routine checkups and have received good service in the clinic…read more I specifically want to call out the central scheduling dept that answers when I call pediatrics. They have provided exceptional service whether it be scheduling, registration, follow-up questions, referrals, etc. They don't push me to use the portal like most other places and instead provide quick and excellent service over the phone.

I sought out Ralph Grinnel, NP, at this location after having had a great experience with him at…read moreanother Texas Med Clinic. Ralph is an excellent medical practitioner who quickly diagnosed my problem and took the time to thoroughly explain treatment and prevention of a recurrence. He also addressed my slightly elevated blood pressure (not an issue I had come in for). In addition to being a complete professional, Ralph is personable, kind, and one of the nicest humans on the planet. The rest of the staff at Texas Med clinic are also efficient, polite, and respectful. My prescription was sent to my pharmacy before I left the building so I was able to pick it up on my way home. I highly recommend this medical facility.

This is a fairly clean urgent care facility. I appreciate the option to schedule ahead and…read morecompleting the process/paperwork before arriving. They also provide great patient experiences when it comes to listening to the health concerns and during check-in. The only con is that even though you schedule an appointment, they seem to always be running late or take a while. I've gone here twice and each time it's been an hour wait with an appointment and no one provides an update.

I wouldn't recommend this so called Emergency Care facility. Their staff is awfully rude! They have…read morezero bedside manners and waste people time with their lack of equipment. DO NOT GO HERE!!!!

I highly recommend this clinic. The staff and the Dr. Frausto were excellent…read more I had virtually no wait and was out in a very reasonable amount of time. I went in with a deep cut on my foot. The nurse and doctor were very thorough in my treatment. The clinic is very neat and clean and everyone wore a mask. It's comforting to know that this excellent clinic is so close to my house and operates 24/7.

It was a two hour wait but, very good visit to the emergency room. Good bed side, helpful and fast…read moreonce you're in a room. Quality of care was excellent!

Apparently bleeding from each orifice, having a mass sticking outside of my body that's (maybe)…read morecausing other infections and medical issues, and just being too nice to say anything to the point that my IV machine beeps for more than 30 minutes or I have to wait for long periods of time while needing to use the restroom without having to go on myself. At one point an antibiotic bag was attached but not opened so the machine sent an alert for 20 minutes before I turned the beeping alarm off myself. There was hospital personnel in my room but non medical. The Hospitalist, Dr Matin, is flippant at best with her comments after seeing me all of 2 seconds no chart says that this is not how my body works. Her dismissiveness and horrendous bedside manner is very upsetting and not helpful in an already stressful situation. I have a mass the size of a grapefruit and as hard as one on the outside of my body. I'm pretty sure that it's not supposed to be there. Either way, a huge mass, various infections, continual vomiting with blood and unbelievable pain are not something that are "send you home and check back later" issues.

Great! Very happy. It was 1st time visit to have an annual exam and checkup on an arrhythmia. My…read morewife is a tenured PT and she highly recommendeds this place. My daughters go here too. Minimal wait. Processed quickly. My phone call to schedule my appointment was courteous, professional and quick. I love Dr. Baker, quick to correct she's a nurse practitioner (UIW, and women's college in TX). She is Sharp, concise, charismatic, thorough. I like her because I immediately gained a sense of trust. Blood work, EKG, urine sample, and scheduled a Cologuard poop in a box. Thyroid test is also planned. I'm telling you my life story Because that's how thorough they are. Is yours? No regrets. I've found my doc. Happy!

I hate that I have to write this but I'm so furious. My husband & I have been seeing the PA's at…read morethis office for years & loved them & the office staff is amazing. A few months ago they got two new ones and our normal one left. The new PA Brandi is ridiculous. She's condescending & unreasonable. I saw her a day or two ago and explained to her that I'm losing my health insurance for 60-90 days because I'm changing jobs. She kept wanting to refer me for physical therapy & a clinic...WHAT INSURANCE AM I GOING TO USE?!?!! I repeatedly told her I wasn't going to have insurance & she continued to insist on treatment rather than medication & I get it that's probably better for me but I'm not going to have coverage to maintain it. The previous PA's were amazing & I hate that they moved on because the new ones are terrible!

My husband needed to be seen for something, the wait was typical - long, but the staff was very…read morenice and the doctor was very personable. He was honest, thorough and caring.

This clinic is amazing , wonderful staff and dr price did an amazing job and was very thorough with…read moreordering the right test/exams that previous Drs never ordered . I can say that he probably saved my life by doing that.