I had surgery last week and booked my stay here. Unfortunately I did not have the best experience…read morethat I expected to have. One thing started off bad was that I was not picked up by the staff they just called me an Uber and I was waiting at the airport for over 30 minutes. They say that they take you to all your appointments and drop off your prescriptions and everything you need is taken care of. After my surgery I had a complication and I needed to go back to the clinic. Max had told me she would drop me off but I was responsible for the ride back. This is three days after surgery. I was heavily medicated and could hardly function on my own. I was crying and very upset and had to call myself an Uber to take me back to the house. The traffic is so bad that each way is about an hour even though it's only 12 miles away from the clinic I went to. Then I needed to drop off an additional prescription. She told me she was not going to take me there or drop off the prescription for me and I would have to do it on their own and Uber. I'm walking around in a nightgown heavily medicated stumbling at Walgreens. I developed necrosis after my surgery I asked everyone that was there if it looked normal and they said it was fine I was just part of my healing process. I didn't feel that was accurate. Clearly they aren't experienced or knowledgeable about any type of surgical complications that can happen. They barely even had any supplies that I needed. They have different people working different shifts. It's only one person at a time. It's very hard to get a hold of anyone when you need them. It felt like I was being a nuisance every time I had to call someone to get me something or help me get up out of bed. Every time I needed some thing it seems like nobody knew where anything was. They don't even provide you with a towel and you have to bring your own.They do not have a paging system where you can call for help. They expect you to use your cell phone to send a text message whenever you need them to come for assistance. They say there's 24/7 care however in the middle of the night they're sleeping and there were multiple times where I needed help and had to sit there and text and call when I could hardly move my arms or see straight. They should have someone available to you to help you in the middle of the night. The last day I was there I was crying and begged for the lady to pick up my prescription that I had to drop off on my own. They gave me the feeling that I was all alone and we're not comforting at all. There is one girl name Kendra and she was very nice. Also yvonne was very nice, however again I just felt like it was disorganized and nobody knew where anything was and it was hard to get a hold of them. I really was bothered by the fact that I had to call my own ride to drop off a prescription and get myself back from the clinic. I spent days crying because of my situation and it was almost like they were dismissive of my situation and tried to tell me that I was fine like I was just overreacting. After I got back home I went to the emergency room and I had a severe situation that is requiring me to have reconstructive surgery. I don't know if this is how all the recovery houses are in Miami but unfortunately I cannot recommend this place for someone to recover.

Now let me say I was looking forward to staying here but due to COVID they had canceled last min…read more(2days before my booking) and assured me that they will refund me my money You guys blocked me and still haven't gave me my refund you guys didn't even call me to tell me that you were canceling if it wasn't for me reaching out I would of been salty. I don't understand why is it so hard to refund me my money!!!!! I booked in March it's about to be JUNE!! Smh I will give an update once I received my refund

Where do I start I booked nurse Denia for my post Op surgery best decision I ever made trust me ,…read moreI was flying to Miami from Texas for my breast, augmentation/tummy tuck and from the time I reach Miami nurse Denia has been hands-on very attentive and just all-around awesome thank you .

From the owner: Elective surgery is an investment in your confidence. With Luxury Isles Post- op Care, you can be…read moreconfident that your recovery will be a luxurious experience with exceptional Post Operative Care. Our team aims to exceed your expectations, providing comfort, safety and an elevated recovery experience. Serving clients undergoing breast augmentation, Liposuction 360, general liposuction, Brazilian Butt Lifts, mommy makeovers, tummy tucks and more. You’re going to look your very best. Let us make sure you feel your best, too. After an elective surgery, trust your recuperative care to the expert team at Luxury Isles Post-op Care Whether you’re in home or in a hotel suite, traveling alone or with a companion, we offer the services you need for excellent post-operative care. Offering packages covering stays from one to five days, you can rest assured that all of your needs will be catered to, with trained healthcare professionals ensuring your health and safety. From round-the-clock care and assistance with daily tasks to optional private chef and massage services, you will recover in the lap of luxury.

I communicated with Yaite via text/phone a few weeks before to hash out pricing, how long I would…read morebe staying and everything the fee included. I was nervous since I had never done something like this before and it seemed like a pretty big deal to me. I then texted the same number Friday, Feb 23rd to let her know I was still coming. I arrived on Sunday, February 25th one day before my procedure. That morning before my plane took off I again texted her to let her know that I was on my way and what time my plane would land. I also verified the address of the recovery house. (which is the address that is stated here on Yelp and several other places online, a place about 10-15min away from Miami Airport) I was told they have personal drivers but the car that picked me up at the airport was an Uber driver. He confirmed the address with me and I had to call Yaite because our addresses didn't match. The house he took me to was at 13147 SW 284th St Homestead, FL. Look it up, it is about 1hr and 10min (south) from the airport. (if you are lucky and traffic isn't crazy) The drive over there was an ordeal in itself. You start to panic a bit since you all you start seeing at some point is rows and rows of palm trees. I was already on edge about the change of location and how far it was-it would have been nice to have been told the ACTUAL address instead of just saying yes when I sent the Miami address. The house itself is really nice and clean. No complaints there. The house has 2 bathrooms and 3 rooms. 2 rooms with 2 beds apiece and the other room has 4 beds in it. You quickly figure out that if someone gets breast implants or a tummy tuck they are gonna be in the living in a recliner. Which wouldn't be so bad except that I can't imagine being able to get rest with all the lights getting turned on at all hours of the day. Once I got there Elena was the true beacon of my stay. She immediately took me in and started on the task of feeding me. She was very attentive and I could tell I would be in good hands once my procedure happened her attentiveness is what convinced me to stay. The day wore on and drama started happening. One of the ladies there somehow got into it with Elena and Elena decided she had enough and wanted to leave. (crazy, I know) I tried to focus on the reason I was there and stayed in my room. That's another thing, depending on how considerate your roommate is determines some of the comfort. My first night there my roommate turned on the light at 3am to get ready and made all kinds of noise. The first night after my surgery she turned it on around 4am and I wasn't able to fall asleep again. With Elena gone Marilady (spelling?) the lady who is the owner stayed periodically to take care of us and cook. They replaced Elena with Marlene. She did a great job being a caretaker. Everything else was questionable. My surgery ended at 11:45am. The recovery house was informed I was ready and I wasn't picked up for a long time. Around 2pm I couldn't handle the pain anymore so I called myself. I was told the driver was very near. At 3pm a driver arrived. My nurse was very angry since it seemed like they had sent a random (clueless) Uber driver to come pick me up. No blankets/pillows etc. He just wanted me to lay face first on the back seat of his tiny 4 door. My nurse wouldn't release me and angrily called Marilady informing her she had to come pick me up herself. Keep in mind that I am going back and forth into the building with no PAIN MEDS. Finally at 4pm I was picked up. I screamed and cried the whole hour back to the recovery house. We got there at 5pm and I was so angry and in pain that they ended up giving me some Percocets. (never figured out where they came from and honestly at that moment I didn't care) I demanded they fill my prescriptions and at first they wanted to pacify me by saying they would do it "later" since they had already given me pain medication. I put my foot down and by 8:30pm I had my meds. That was the recurring theme the whole week I was there by the way. There were ladies who literally waited OVERNIGHT to get their pain pills after their procedures. They only have one driver and that poor man can't possibly drop off/pick up patients AND fill prescriptions in a timely manner. We helped each other out and lended out pain pills to the ladies who were in pain because their prescriptions hadn't been filled. The meals that were made were delicious and homemade but there were a few days where we ate late and a meal or 2 I made on my own. Some of us were taken care of in terms of being helped to the restroom and others that weren't. They have a massage therapist (Marilady's mom) that comes to do the lymphatic massages in house. That was convenient and the lady is really nice but recovery houses closer to all the plastic surgery centers and IN Miami also offer that service. There were pluses but all the negatives (disorganization being a HUGE factor) is the reason for the sub par review.

This place does NOT deserve the bad ratings on here. Some of the pictures posted on here is an…read moreolder location and not where I stayed. My surgery date was May 9 2018 (bbl) I confirmed the day before on when my surgery time was. They were also called when I was done surgery. When I woke up the driver was already there waiting for me. Ladies the drive back is a little long. I was in agony but... not pain where I was crying. When I got to the house I was helped by the driver and one of the care takers and taken to my room. I was very fortunate to have a room to myself for 3.5 days. When I arrived my bed was ready with adult pads so you do not need to purchase them. My night table had a bowl of fruit, a bag of saltine crackers, a bottle of water, and a bottle of Gatorade. Make sure you have your ID, money or debit and insurance card. I was helped on the bed. Which was also very comfy. It took about a 1.5 hours for my medication to get filled and brought to me. After I finally got my meds I was good to go. Throughout your time there you will meet 3-4 care takers as they are on different shifts. They were all AMAZING. They always checked up on me. They helped me with everything I needed. They were extremely patient. We all had great conversations. I loved them. They made me great meals. I have no complaints. I booked this place very nervously because the nasty reviews people left. I just said f it. I can afford this place. I was pleasantly surprised and would recommend this recovery home to anyone. Also the house is beautiful on the water. There was ducks and momma ducks and baby ducks around the property. So effing cute lol

I've enjoyed working with Miralys and Lian at Right at Home for almost a year as a key partner for…read moreour senior living community in Miami. They stand out with their commitment. They have demonstrated their deep industry knowledge, understand the needs, and provide specialized services to residents. For their value and dedication, and overall experience, I recommend their services and look forward to continuing our partnership.

Right at Home is fantastic! The staff is friendly, professional, and truly cares. They made…read moreeverything easy and stress-free. Highly recommend!

Amazing care! Ana was there all the way, made sure my medications were taken and made sure I ate…read moreand drank my water. She made sure I started to care for myself with her supervision to make sure I recovered quickly and well. Supervised my blood pressure temp and everything else. Set me up with my massages. Absolutely will use her again.

El mejor trato, definitivamente después de la operación uno no sabe qué hacer y ella me cuidó de lo…read moremejor incluso me brindó medicamento (del mismo que me recetói doctor para el dolor ) que ella ya tenía hasta que me llegara el mío. ella va a comprar tu medicamento te lo trae te ayuda muchísimo Te alimenta muy bien y tiene cuidado con Tigo Definitivamente necesitas a alguien que te cuide después de una operación y ese alguien es Ana :)