This review is specifically about the West Michigan Vaccine Clinic that is currently housed at…read moreDeVos Place. I've been to numerous events here besides the clinic and have always had good experiences. However, this is the first time I've felt compelled to write a review because of how awesome the covid vaccine experience was. I signed up for my appointment and the communication was very clear on where to go and when. I texted the number when I arrived like they said and they told me to come in. Once you get inside, you're given a sticker that indicates which parking garage you parked in/which entrance you used. I sort of laughed but only because I was so surprised - what a great idea! Then I was shown where to go and got signed in. There were volunteers everywhere, and they were all super helpful and very friendly. I was blown away by them. Signing in was easy and only took a minute or two. I was not asked to provide any identification or insurance information but had both with me in case. I stood in a short line with another volunteer directing people into the vaccine administration area. There were indicators on the floor marking off spots six feet apart and everyone was adhering to them. There was hand sanitizer everywhere and helpful signage all over the place. I got into the booth with the nurse and she told me what the next steps were and what to do if I had any reactions after the waiting period. Then she gave me my vaccine! The whole process was over and done with in about 15 minutes total. After your shot, you go sit in the waiting area for 15-30 minutes depending on your circumstances. Again, all the chairs were perfectly spaced out and volunteers were wiping them down after each person. The amount of planning and thought that went into this venture really amazed me. It was such a smooth and easy process and I never felt confused or uncertain on where to go or what to do next. As you exit the waiting area, you get a ticket to validate your parking and there are symbols on the floor guiding you to the correct exit based on your parking sticker. Overall I couldn't have asked for a better experience for receiving my covid vaccine.

While Devos Place was definitely an easy walk in downtown Grand Rapids for conferences, it gave…read moresome points where it could do better. Rooms were always cold. I've gotten used to this at most convention centers, but, gosh just a degree or two warmer could help a lot. There were almost no seating areas outside of the rooms, which was also problematic if you weren't attending something but didn't have time to get to your hotel and back. All that being said, we had a couple of hosted meals here as well, and that staff was fantastic and I appreciated havjng the connected walkway to the hotel.

A really outstanding Staybridge location! All employees were very friendly and helpful…read more My room was very clean. There was good lighting, and plenty of electrical outlets in convenient locations. The breakfast was much better than average. Truly restaurant quality. The "Customer Creation Bar" featured yogurt, granola, several different varieties of fresh fruit, and other toppings. The granola was excellent. There were several hot items including scrambled eggs and biscuits and gravy. The breakfast staff members were very friendly, greeting each guest and keeping the serving area and dining room very clean. Evening Social was a mashed potato bar, with a nice variety of options. Definitely will plan to stay here the next time I am working in this area.

My stay at Staybridge Suites SW in Grand Rapids was absolutely AMAZING from start to finish…read more We called the morning of our arrival to let them know we were coming from out of town and asked if early check-in might be possible. Not only were we accommodated, but the experience from that moment forward exceeded every expectation. The manager, Sara, was phenomenal. She demonstrated exceptional hospitality and truly went above and beyond to make us feel welcomed and valued. Her professionalism and warmth set the tone for our entire stay. Our room was spotless, smelled amazing, and was incredibly spacious. The shower was hands-down my favorite part--beautiful glass design with water pressure so good it rivaled a hot tub. Pure relaxation. We also loved the city view from our room. The bed was extremely comfortable, and being away from our kids for the night, we slept like babies. Breakfast was great, especially the strawberries with whipped cream--such a nice touch. Having the on-site shop for snacks and essentials was very convenient. The rest of the front desk staff were also friendly and welcoming. Everything about this stay was excellent. Thank you so much, Sara, for creating such a wonderful experience. We will absolutely be back next month with our children to celebrate our son's 17th birthday, and we're already looking forward to it. It's always a pleasure being part of the IHG family

I have mixed feelings. Let's talk about the good- this is a fairly new hotel so things are still…read morenice. The room is spacious, the towels are plush although they're a polyester mix, the bed is comfy, they have various styles of pillows so you can find the one you want, the room has a mini fridge, parking is free and right outside the hotel there are a ton of nearby spots. The lobby has coffee and water at all times. And best of all- breakfast is ready EARLY! They say 6:30, but I've found it pretty much ready to go at 6:10. Other hotels will say 6:30 but they don't even have everything out on time. This place- the best I've ever stayed in regard to breakfast being ready EARLY so I can grab something before I leave. As a Marriott bonvoy member, I was pleased that I was greeted warmly and offered the welcome gift of a chilled bottled water and my choice of sweet or savory, local-made popcorn! Now, the pitfalls. The AC doesn't cool well. I am hot all night and it runs and clicks on and off but is it really 67? I'm hot. Also, the door does not shut behind you when you enter your room. The lock jams up sometimes and anyone can enter! (See pic). I tried to take a shower and wash my hair- well the conditioner was almost completely empty! I got one squirt out of it. Then I disassembled the apparatus to flip it over and get whatever was left out of it. I left it on the counter, see pic, and the cleaning staff didn't even think to refill it or replace it. What?!??!! They made my bed, sort of, see pic, I could do just as good. They took my hung up towel and the shower floor towel and did not replace it. I thought the hanging towels were for environmental respect- to use again? And where is my shower floor towel? Now the floor is soaked and I don't have a towel to throw down there other than my bath towel. So I called to complain. The lady at the desk said the cleaning staff just throws out the trash, changes towels and makes the bed. No vacuuming, no replenishing, NADA. She said i could request a deep clean. No. I don't need a deep clean. I just need the empty conditioner refilled, and if you don't do that on an interim Cleaning service, then it should've been done before I checked in! It should have been refilled when you did the deep cleaning from the prior guest that stayed in this room. This is all very simple stuff. So I would say the lady at the desk does a nice job checking people in and greeting you and wishing you well when you come and go. The hotel itself is fine. The breakfast crew is doing the Lord's work. But the cleaning crew needs to step up their game . There are plenty of hotels in Grand Rapids. If they improve, I would give them five stars. UPDATE. I stopped by the lobby to get conditioner. The desk attendant apologized and gave me four small travel size bottles. We chatted awhile and I found out their management is focused on cleanliness and many team members are high achievers. I stopped by the gym. This gym is better than any gym I've seen at springhill suites and town place suites. It's spacious and has more equipment. The pool is heated! It had some green lighting underwater. Looked very clean. The whole place lit up when I entered. With the overhead lights off, the green pool lights looked like a dance club. Ha. There's a shower off area and a water fountain. Plenty of towels. Lots of chairs. No loungers. But then again, it's indoor. A window faces the back parking lot. Again, I'm pleased with the hotel. I love that third shift gets the breakfast out early, and the staff members have been so kind.

Fast simple check in (even while training a new person). The staff was amazing she even printed out…read morepaperwork from the desk when the office wouldn't work right. Breakfast is hot and always fresh. We feel the beds are too soft but we feel that most of the time.

We had a nice room, with a lovely view of the next door gas station. (That's totally fine.) The…read moreonly way to watch what you want to watch anymore is to do streaming, and this was one of the few hotels on our vacation where I couldn't get either our Roku stick or casting from my phone to work. That was frustrating. Otherwise, it was a good stay - a solid 4 stars overall.

Great stay. Great staff. Good location except for being right next to the freeway. Get a room on a…read morelower floor.

Attended a gorgeous wedding here. The staff and guests went above and beyond to make sure we were…read moreall taken care of! I was super impressed by the interior and how little decor it needed to feel upscale and elegant. I'm definitely hoping to attend more weddings and events here in the future..I haven't seen another Grand Rapids wedding venue quite as elegant and distinct!

Attended a beautiful wedding here; however, the staff was extremely rude and unprofessional (bar…read morestaff, bar managers, & wedding coordinator) and just about ruined the brides wedding day... would not suggest looking into this place if you would like to have a stress free, care free wedding. Definitely look elsewhere! Would also like to add these screenshots of a review of the same wedding posted by the dj himself.... said in over the 500+ weddings he has done, he has never seen a staff so unprofessional. I watched the entire staff cuss out the brides father and bride telling them get the f*** out of the venue. I decided to let their manager know through email of their actions and she has done nothing to fix the situation what so ever and sent back a four word email. SO UNPROFESSIONAL, look elsewhere!

My daughter wanted her senior pictures taken on Grand Haven beach. We researched photographers and…read morereally took a chance, since we are from Metro Detroit and couldn't rely on recommendations from our community. Let me say - we hit the jackpot with Sara! Our photo shoot, consultation and follow up experience was beyond my expectations. Not only is Sara a fantastic photographer, our photos are STUNNING, she's a wonderful person. She made us both feel so special and really listened to everything my daughter wanted. To say she went above and beyond is an understatement. I highly recommend Sara for your senior photo shoot. In fact, we're talking of hiring her again for a family photo shoot in the spring spring.

Sara Cozolino took my daughter's senior pictures and our family photo. She is wonderful to work…read morewith. She's extremely professional and responsive with planning the session and is also friendly and fun to put even the most shy subject at ease. I highly recommend.

This was just an amazing experience. I needed a headshot that would represent me for my website. I…read morehate taking pictures. Lol.. But Carmel made this experience, fun, joyful, and easy. I will be using her for all future photos for myself, events and my family. I would highly recommend her. She truly captures you And she knows what she is doing!!

My daughter recently got married. deVries Photography was amazing. We have a slide show of the…read moreday and electronic memories that are easy to share. I would HIGHLY recommend them as the best photography studio in West Michigan. If you have a special occasion or just want current pictures taken, give them a call.

Ketzi is an amazing photographer -- she has photographed our son's first year (including taking…read morebelly shots when I was pregnant). She is so good at working with the little ones, no matter what their mood and she has a knack for creating truly beautiful pictures. I am so happy that we have gotten the chance to work with her.

I have been using Ketzi to photograph my children since I was pregnant with my first child (she…read moredoes lovely maternity portraits). She will come to your home or meet you at your favorite outdoor location. The quality of her photographs are worth the higher price, but after knowing her for so many years she is always good about giving me a loyal customer discount.