Contractor is a thief. Took monies for a furnace and heat pump and then never completed the work…read more Ran off with thousands of dollars.

Top notch service and communications! Furnace went down and…read moreit was 25 degrees outside. Called him up, and he was willing to come check it out way after hours. Let me know ahead of time when he'd be able to be there and stuck to his word. Got the part and put it in the next morning (Saturday) with no questions asked. Was willing to work with my warranty company as well. I'm a repeat customer and will be again.

I contacted this company for an emergency service. My regular company had made four (4) attempts to…read morefix the issue. The two (2) Service Technicians were very kind, respectful of my concerns, and of course knowledgeable. They fixed the issue in less than an hour. I will be using this company to service my furnace with any future issues. Debi S

Our air conditioner quit working during this heatwave. We called Eichelberger after they were…read moreclosed and left a message. I got a call back the first thing the next morning. Lydia was kind and sympathetic. She told me a general time when the repairmen would arrive and called me when they were on their way. The two men were friendly and professional. They kept me informed on everything they did. They fixed the problem and explained it all in terms that I could understand. I was pleasantly surprised at how reasonable the bill was. I highly recommend Eichelberger and Sons. I've called them several times and have been very pleased each and every time.

A couple of weeks ago I was having 2 plumbing problems that I thought were unrelated. Hot water…read moretank went on me then master shower started leaking steadily. I called Warhold when I couldn't get other plumbers I had previously used to come and look at shower. Office staff was very friendly and said could get someone out today to look at my plumbing issues (which appreciated as others I called couldn't get out until the following week). I received a text from Warhold introducing the plumber who would be coming to address my issue (Santino Fraino). It included a picture of him and a brief profile, so I knew who to expect when they showed up. Santino and Carson did show up in the time frame advised and listened intently as I explained my problem. When they entered my home the first time and every time thereafter, they did use shoe covers (which I appreciated). Also, Santino took the extra step to advise me my issue with the shower and hot water tank could be tied to high water pressure at the house as he had addressed a similar issue in a house close to mine earlier that day. He did the water pressure test with me present and explained the high pressure was the root cause of the issue and all was needed to fix the shower and more importantly the high water pressure to ensure I have no other related plumbing issues. They did offer to come back to take care of the hot water tank, but I already had another handyman scheduled to come out to replace that. 3 weeks later and no further plumbing issues and shower has been fine since their repairs. I appreciate Santino and Carson's efficient work and straightforward and honest explanations on my issue, recommended solutions and work done. This was my first time using Warhold and I would recommend them to family and friends and will use them again.

I was very pleased with the installation of a new furnace from Warhold earlier this week. Jesse…read morefrom Warhold was out very quickly on the day that I had called. He assessed the situation and offered several options and we found that the best option was to replace my furnace. He was able to come out the next day with Tyler and install a new furnace that morning. I am very pleased with the high level of service and professionalism. Warhold even offered financing. I highly recommend them.

As usual, excellent service from Kevin, one of the fine techs from your company. Of course I don't…read morewant to leave out Jen who is always a joy to talk wit. Tom

can not stress enough-do not use this company. after blowing up ac motor by one of their…read moretechnicians, both owner and daughter claimed they do not work on brand of unit. Clearly this was their error and were trying to back track and gas light. They also blocked my number. what type of company owner handles business in this manner? Not a reputable one. Take your business else where. they do not value nor respect their customers

Quoted a Fair price. Very Knowledgeable employees and friendly staff. Plumbers showed up on time…read moreand worked efficiently.

Basic plumbing is fine. HVAC fine…read more But if you need anything that requires digging... SHOP They charged me 400 bucks to run a camera through a pipe that we already knew was clogged. They gave me an estimate of nearly 5,000 dollars. Had it done the next day for half. Caveat Emptor!

If you're reading this review, then you're trying to determine if my low rating of Air Conditioning…read moreand Heating Consultants Inc. (ACHC) was warranted. I will convince you that it was. My experience with Air Conditioning and Heating Consultants Inc. was frustrating and unfair. Why I Feel Ripped Off 1. I paid for 2 furnaces to be cleaned, but they only cleaned 1. 2. The carbon monoxide scare tactic they used was inappropriate and should be a red flag for any consumer to be weary of. This is a tried and true method to drum up business for many questionable companies. 3. A repair was made without my consent. They didn't have a problem calling me soon after the repair to sell me furnaces; they could have called during the repair to get permission to make the repair. 4. Joe was unwilling to work with me to settle this issue. Don't expect any form of customer service once they have your money. The Job I hired them to clean and check two furnaces at a rental property. The tenant was scheduled to supervise; I do not live at the same location. The First Call Soon after the appointment, I answered a call from ACHC that started off with Joe telling me that 1 furnace was so bad that it needed to be replaced and that the other one should also be replaced because it wouldn't last much longer. He mentioned that the one furnace was repaired; I didn't authorize the repair. Within the first 2 minutes of our conversation, he mentioned 2 times that he had the tenants sign a waiver that ACHC was not responsible if they die; "Continued operation can cause serious physical and property damage including death." as quoted from the copy that I later received. Joe proceeded to differentiate between a standard set of furnaces and a set of high efficiency furnaces, encouraging me to go with the high efficacy furnaces. He then asked, and I must paraphrase, "Which will it be?" He didn't even tell me the prices before he asked. I told him that I'd have to think about it. He offered to help me out by referring me to a credit card through the local bank to pay for it. Second Opinion I started searching for other places to provide additional quotes for furnace replacement. ALWAYS get a second opinion. In the meantime, the invoice arrived. It included a work description that detailed that BOTH furnaces were cleaned and checked and listed the unauthorized repair, for additional money, of course. The Follow-up I was able to get another company to come by for an estimate. When the technician checked the furnace, he said that it was very dirty. I didn't understand, because I just paid ACHC to clean the furnace. I paid this new company to clean the furnace and it passed the carbon monoxide check. But how could this be? If you do a quick Google search, you will find that a dirty furnace can prevent carbon monoxide from properly venting. I called Nancy and Joe at ACHC to discuss this revelation and Joe said that once the furnace does not pass the carbon monoxide check, they don't bother cleaning it; that was their standard practice. I told him that the invoice listed that it was cleaned; they were paid to clean both. It seems suspect to me to have a company policy that encourages employees to get a positive with their equipment that will result in a higher sale. In this case, if an employee detects a "high level" of carbon monoxide on the initial reading, why would they bother cleaning it when they can charge for the visit without the effort and get a possible furnace sale as well? Don't waste your time; there are better companies to hire.

My family has used them exclusively for our heating and air conditioning needs. Ever since I…read morecalled Mr. Ravas late at night and he came down to look at our broken heater. He even brought my mom an electric heater to use until he got the part he needed to fix it. Now Ryan takes care of us. They are very fair in pricing. They do excellent work and I recommend them to my family and friends. I consider them family!

When we bought our house 13 years ago and needed to get a new furnace and wanted to add air…read moreconditioning, we entertained many quotes from heating and cooling places. Woodruff and Smith stood out because they were the only ones telling us we could get away with a smaller AC unit than the others were telling us and they put the guarantee in writing. Over the years after that install, we have had nothing but impeccable service. Thankfully, we haven't needed many service calls (and if we do, it's been partly our fault for not replacing a filter or something like that) but of course when we need them it's the coldest or hottest of days and yet we receive prompt service. We've never not had same day service which is incredible. Today's service call for our air conditioner was no different. Last night we noticed it was no longer cooling. We called this morning and got an appt right away and better yet, he was early for the appointment (this is practically unheard of anymore) and fixed the issue within 15 minutes. My husband and I cannot praise the work and customer service of Woodruff and Smith enough!

Thought it was going to be an easy install but I managed to break something and had water leaking…read more Entered a search on Yelp and was contacted by several businesses. Plumber was able to be at my home within two hours. Jacob was efficient and kind. Fixed the problem and gave me some helpful points. Would definitely recommend!!

Showed up for a quote On time within a day or two…read more Professional assessment of equipment . never followed up with quoted price. Never heard back from them.

Spring of '24, Tudi recommended a heat pump and installed it in our condo. When the temp is…read morecooler or cold the fan NEVER shuts off. The room temp matches the thermostat but the fan continues to blow cold air. Tudi sent several different techs a half a dozen times to try to solve this. The last visit I was told "this is the way it is and need to live with it". That seems counterintuitive for a heat pump to blow cold air. I am taking bids to replace the heat pump with a standard electric furnace. Check out your options before dealing with Tudi or you too may have to live with it.