The staff and Nurse Practitioners at Sentara Primary Care & Therapy Center were absolutely…read morewonderful! My daughter was having some minor health issues so we were directed to this facility. Since she was a new Sentara patient, the staff assisted with getting all of her information, checking her in and answered any question she had. After we were escorted to a room and all of her vitals were checked, Nurse Practitioner Jill Frink was absolutely amazing! She listened to the concerns of my daughter and assisted with next steps to help her with her issues. She ensured we schedule a follow up appointment so she can check for progress. My daughter gets very anxious in medical settings, but the staff was very personable and made her feel very comfortable. I highly recommend this facility to those in need of medical care.

Best thing: check in online and get a "time" for your urgent care appointment so you don't sit…read morearound in a waiting room when you don't feel well. I've been here three times, checking if I had strep or COVID and once with an ear problem and they are efficient and thorough and caring, and take care of things.

Great staff, good efficient care at fair price. Best part is they're available and response to your…read moreneeds. Voted 2024 best in Coastal VA.

Great care, Dr. Pembroke is an amazing woman and she wants to actually help you in every way she is…read moreable to without any judgement. She definitely made me feel like she would do anything in her power to get me into see her because I was in need of a provider for my medication management so badly and she absolutely kept her word I unfortunately wasn't able to find the paperwork she sent me prior to my appointment and my ride flaked on me but I'm praying for another chance highly recommend her and her team at there practice

I've been seeing Dr Miller for almost 30 yrs and have never had a problem. He's been treating me…read morevery well as a patient. He takes his time to explain my health issues and I never felt rushed. He's had some rude receptionists over time but the medical staff has been top notch. Highly recommend!!!

After decades here, I had to leave. A misdiagnosis and failure to acknowledge the end result left…read moreme with no choice. I am loyal but I won't risk my health to remain so.

The reason for only a one star rating is due to the problems I had with the office administration…read more I had requested that my Vivitrol medication be order in the December of 2025 for use in January of 2026 in order to save over $200.00 in insurance costs. I was that the office would do that. The did not order till January costing me the $200.00 plus additional charges from the supplier. When contacting the office to see why it was nort done as requested I was told by a manager by the name of "Ian", via text, that the follow up was not made and he apologized. I then requested some fiscal assistance since it was clearly their fault but his response was NO RESPONSE!. Their counselor, Sabrina, provided good support but their office staff on this occasion as well as others regarding communication is unacceptable and unprofessional. As a result I have discontinued using their service. Barry Sroka

Amazing staff and addition care and treatment also the group meetings are very helpful and have…read morebeen exceptional.

I cant thank Lori enough. After my first session I feel heard and understood. The environment is…read moresafe and welcoming, and I feel like its very tailored to my needs. Highly recommended to anyone looking for real support and guidance.

From the owner: I’m a Psychiatric Nurse Practitioner and a Family Nurse Practitioner with a passion for supporting…read moreindividuals through their mental health journeys. I specialize in perinatal and postpartum care, working with moms navigating the emotional challenges of pregnancy and early motherhood. I also have extensive experience treating generalized anxiety, depression, bipolar disorder, ADHD, and helping individuals feeling overwhelmed by life’s pressures. As both a Psychiatric and Family Nurse Practitioner, I take a holistic approach to care, utilizing the powerful connection between mind and body in our collaborative treatment plan. My approach is a collaborative, non-judgmental partnership, creating a safe and empowering space for you to explore your mental health. Whether we’re addressing symptoms of anxiety or depression, managing stress, or navigating the complexities of perinatal or postpartum mental health, my goal is to equip you with the tools and strategies you need to improve. Together, we can work to reduce your symptoms and support your mental and physical well-being. I am here to guide you through the journey to healing, resilience, and overall wellness to improve your quality of life and emotional balance. Working together allows me to provide comprehensive, whole-person care to support your emotional and physical well-being.

Best surgeon ever. I've had work on my lips done by her twice…read more Her and her entire staff are welcoming, knowledgable, and kind. They're absolutely wonderful and her work is outstanding. Also, very reasonably priced and work well with their patients. I literally cannot put enough nice things to describe her. They're very able to answer all your questions fully. I recommend her to anyone and everyone who is interested in any kind of procedure. The whole office is magnificent. Incredible work and beautiful office! Thank you guys for being so awesome!!!

Time for yet another update…read more Brief background - I've been coming here on and off since 2014 for laser hair removal, mole removals, laser skin treatments, and facials. Dr. Lopes removed some moles for me a few years ago and my results were amazing. No scars and I had one on my chin that you would literally never know was there! It was expensive - something like $100 a mole and I had 9 removed - insurance will not pay for anything here bc it's all cosmetic. I've heard all good things about her and her skills in plastic surgery. I don't know that I'll ever go there, but, good to know she's here if I do want to. I had laser hair removal here years ago with Maggie and, bc of my sensitive skin and some scars on my legs, I had to do lower power on the laser and more treatments. I paid over $4000 for the treatments and Maggie modified it for me as needed to suit my skin. I appreciated this and never forgot it. I was initially given a quote good for 6 months when discussing the laser hair removal so I could leave and think on the investment. Now, when I went back to see Rachel last year - no quotes, just her assessment in the exam room quickly, and it felt like she was just making it up off the top of her head. I didn't think that was as professional as the process in the past. I want to be given an exam and a quote sheet I can take with me so we're all on the same page. I spent about $1000-1200 on some touch-ups and some vascular issues and had an issue with a "follow-up" that I was charged for when I was under the impression it was included in my price since I was being brought in to review the results. No quotes given either - you have to remember and hope she remembered what she said it would be. What? After Maggie retired they did bring in another esthetician for a while also but she's no longer there and my future appointments were cancelled. I believe they have not replaced her and no longer offer facials bc no one has ever called to reschedule and this was over 6 months ago. She was also shady about prices and there were no prices listed the first few times I went and she kept "offering" other things to do or recommended I "needed" but you had no idea what it would cost and some of those things were $90-150 each! If I had said yes to everything - I'd have easily spent $450. Shady. Rain, the office manager, is kind and worked with me to resolve the issue I had with the follow-up mentioned above. The front desk staff are sweet. I just don't appreciate when we're talking about this kind of money, feeling like the prices aren't set - they're made up on the spot. Something about that rubs me entirely the wrong way and makes me pause on coming here for anymore laser follow-up and treatments.

I have been a patient at Princess Anne Family Medicine for 10-15 years. I was switched from Tracy…read moreLeonard to Tara Bedard. Uncertain if everyone there was hit in the head with a rock but...... My first appt. with Tara, she ended up being out sick or something and Tracy Leonard filled in for her, 6 months later (next appt.), I get a call and was told she won't be around and they have to change the appt. The nurse told me I wouldn't be charged for the canceled visit (Really? I hope not....). A week later I get a call to make sure I'm prepared for my televisit? I told the nurse "You and I spoke last week, you canceled the appt. and moved my lab and visit appt. Silence....."Oh......OK". Then my visit rolls around (did my labs previous to the visit). I usually get the call before the televisit, but no. I called the office....voice mail, three times. Received no follow-up, nothing. My records were alo requested. The person requesting them, had to repeatedly make the request due to no response. I called them and Tara Bedard's nurse must've been hit in the head again with the rock from before! It took them forever to finally send the records off. The nurse actually asked me how she should send them? I asked if she was given instructions DUH! I already found a new PCP. Having a few chronic health conditions, I try to surround myself with good, competent medical providers. Princess Anne Family Practice couldn't find water if they fell out of a boat. Stupidity and ignorance doesn't fly in my book when it comes to my health.

I had been a patient there over 15 years....it used to be an amazing practice with great health…read morecare....NOT ANYMORE ....over the past year all but one of the doctors left so you have no choice but to see a nurse practitioner...when I have ask for an appointment none are available for days...once my husband thought he had strep throat they offered an appointment in a week...they simple do not provide good or prompt medical care...my advice would be DO NOT GO HERE unless you enjoy waiting and poor medical care!

Desk staff is horrific!!…read more Can't ever get a hold of your doctor. The message to me was just try to be "extra nice" to them! Multiple urine samples with PII, license and insurance documents left in bathroom. When you submit a urine sample there is just shoulder shrugging of when you will receive results meanwhile you are just on standby waiting for your prescription because the care is ZERO! Horrible! They count on the fact that you need them, they don't need you! Don't waste your time!

Report this practice to the BBB if you have had issues. I will be reporting additional issues as…read morethey arise. These standards are unacceptable for a medical practice. If I could give ZERO as a rating I would. I have formally reported this business to the BBB. They are unsanitary, allow other patient's samples to remain in the restrooms for who knows how long as other patients walk in, see the sample along with your PII/PHI. This is a security risk as well. The front desk personnel are atrocious and you will not be able to reach your prescriber. When you leave messages with the front desk, you have a 25% chance that you may reach your doctor. Doctor either doesn't get the messages or doesn't return your calls. This is a MEDICAL facility. Your information, PII, and PHI should be protected. Especially from an auditors standpoint, and this will also be reported. Unsanitary, security risk, and absolutely abhorrent staff. Definitely do not go here.