I am an avid model, Rocketry, airplane model builder. Every time I walk into the store I receive no…read morecustomer service whatsoever. Today I completely walked through the entire store, and not one employee acknowledged me and after waiting at the counter for several minutes to ask a question, I walked away, completely ignored. The store has been dying for sometime, now I understand why.

Great staff and deals at Hobby Haven. They even have used consignment. Highly recommended.read more

This guy was an absolute AHole. Had to practically beg just to buy something from him. Tried to ask…read morea few questions about some upcoming releases and got one word answers. Horrible customer service. Terrible experience. 0/5

Went in to look at cards and check out what they had. Found a few cards we were interested in and…read morenoticed they were EXTREMELY overpriced. We took a min to look up comps on our phone and approached the owner asking if we were able to buy the cards but negotiate before hand. He said that was fine doing so and we showed him comps and asked if he would sell around or near those comps and he flat out refused and started to get upset with us and even took the cards and slid them across the table and said it's off the table a min after talking over prices. Was extremely unprofessional and condescending his attitude towards especially my wife. recommend going there unless you're looking to pay well worth over comps and have the owner get upset with you in the process.

staff is nice there is a great selection of just about everything i love going to jays it is very…read morefun and its not to expensive and they will give you a great price when selling things there.

Jay's CD & Hobby stores are probably my favorite establishments in all of Des Moines. I'm a huge…read moreretro junkie so scouring through old video games, music, trading cards, etc., is one of my favorite pastimes. This location in particular, is probably my most visited one, but also my least liked of the three. Even so, it's still a great store. When it comes to retro and vintage items, you can always find exactly what you're looking for on sites like eBay. The fun part of Jay's, is not knowing what you want and just browsing. More times than not, I don't buy anything from this location. The selection of items is usually better at the other locations. That's the only reason it's not a 5-star rating for me. Value wise, I think their prices rival eBay, and you can buy it on the spot instead of waiting for shipping. Staff always seems friendly and helpful also.

Awesome place nice people 1$ comic books are amazing you should come until you are brokeread more

I bought a set of dice from Mayhem this week, and the numbers started peeling off the first time I…read moreused them. I brought them back and asked for store credit toward another set. I was told they could only exchange them for the exact same product, but since that item wasn't in stock I'd have to contact the manufacturer myself. I wasn't asking for a refund, just an exchange or store credit for an item that was defective on day one. Most retailers stand behind the products they sell, especially when something fails immediately. Unfortunately, that wasn't my experience here, so I can't recommend shopping at a place that doesn't take responsibility for defective items.

turned out perfect for my daughters birthday cake!! and we can keep it for her bookcase!read more

From the owner: With us, you can count on precise and efficient 3D prints any time, every time! read more

Happy place for the gamer. Selection through the roof for the big kids…read more Retro or current. Table or video. The games are there and the pop culture fun selection is a lot. There is a bit of everything here. The prices are wide range depending on what you are looking for. I know this is not the only location around, but this is the Ankeny location. There is a ton in here. I haven't looked at everything in this store but some things are comic books, board games, action figures, vinyl, toys, game system accessories. I was there to see if they wanted purchase something from me. They have a space in the back where they will take and see if they will buy off you. They offer cash and store credit. They entire store has a great vibe. Even though I didn't purchase something this time I left with a smile on my face and knowledge that I would be back.

I freakin love this shop. It has everything a dreamer may want or need from figurines to video…read moregames to squishmallows and LEGO. There's an abundance of seating in the back for gamers to get together and there's even a separate LEGO room. They also have movies, comic books, funko pops, and so much more! It's honestly nerd heaven and I'm a big fan. The employees are kind and helpful, the store is laid out nicely, and it's overall a great place to experience and explore.