Absolutely great people!! Can't thank them enough for being so helpful in talking through a…read morecompetitors quote - and this was pure good will because we weren't hiring them being in California. I reached out asking if they'd offer a perspective after finding their very helpful videos on Youtube. They didn't hesitate and answered a list of questions which were so vital in helping us make a decision. Absolutely great people who know their stuff. If I was local to their service area I'd hire them in a heartbeat! Great people, great pros. THANK YOU!!

I'm not in an area they service, so I plan to do the encapsulation work myself, but as a non-pro, I…read morehad some questions, so I paid for a 30-minute consultation, $75. I got to talk to the business owner himself (Michael Church, famous from his YouTube channel), and he answered a ton of questions, and was exceptionally helpful. It was an excellent investment, considerable bang for the buck.

K&L replaced our roof and we couldn't have been happier with their service. Brandon was very…read morehelpful and knowledgeable and the crew worked hard and fast!! Thank you K&L!!

Very professional company. Work was completed in a very timely manner. The project manager keep…read moreus informed as to the condition of what they found when they tore the shingles off and what if anything extra needed to be done.

Matthew and his team completed the foundation work professionally and efficiently. Absolutely…read morerecommend

Our lousy builder installed a french drain that plugged after 8 years. The AFS crew - Matthew…read moreRidley, Coby Stealey, and Shawn Lowe - installed a sump drain and pump. The crew was on time, polite, hard-working, and informative. As bad as it looked while they were running jackhammers in my basement, the area was neat and tidy when they finished. I hope to never again need AFS Foundation and Waterproofing. But if you need this work done, this company dispatched a quality crew from Knoxville to Piney Flats.

We have a funky backdoor that we thought may be because of a foundation issue. We called AF&W…read moreyesterday and had David McMahan today to check it out. We looked everything over and told us that it wasn't a foundation issue, just a bad job of installing the door. He was friendly and professional. We highly recommend you call AF&W.

We had a driveway that had collapsed in one section and their owner came out and gave us a price…read morewhich was much less than the competition. They came out and completed the job in one day. The driveway was lifted iup and resealed. Great job and great service.

Emmett was very professional and addressed the issue. Hoping we don't have thevsame issue moving…read moreforward.

Six years ago, during the process of purchasing our home, we encountered a serious issue: the…read moreproperty we fell in love with had foundation problems. In order for our lender to approve the mortgage, the foundation needed to be repaired. We selected AFS to perform the repairs because they offered a lifetime warranty on the home's foundation--an assurance that gave us peace of mind. The initial repairs were completed, and we were issued a lifetime warranty. The bank approved the loan, and we purchased the home. Two years later, we noticed that cracks on both the front and back of the foundation appeared to be worsening. We contacted AFS, who came out, confirmed the deterioration, and proceeded to tear down the drywall in the basement on the front side of the house. They installed more large metal reinforcement strips--the same as what was done during the original repair. However, per their policy, they did not replace the drywall or clean up any of the resulting mess. We were left to hire another contractor to rebuild the walls and restore the area. Two more years passed, and once again, we observed worsening cracks. We reached out to AFS, who initially attempted to charge a service fee for their visit. After reminding them of the lifetime warranty, the fee was eventually waived. Upon inspection, they confirmed the issue was indeed getting worse. This time, however, they stated that they would not perform any further repairs, claiming that the original payment ($10,000) only covered the amount of work already done and that additional repairs would not be included. We argued that the warranty explicitly covered the foundation for the lifetime of the home, regardless of the initial cost. We were ultimately refused further assistance. At this point, I filed a complaint with the Better Business Bureau (BBB) and included AFS in the correspondence. Within 20 minutes, a manager from AFS contacted me, offering to help resolve the issue. Following this, AFS returned and proposed a more aggressive repair: tearing down the basement walls yet again, installing large steel beams, and anchoring rods into the ground from the exterior--requiring the driveway to be torn up in the process. They assured us this would permanently stabilize the foundation. While the driveway was repaired, we were again left with extensive interior damage, and for the third time, we paid out of pocket to restore the basement walls. Now, two years later, we are once again facing shifting in our foundation. AFS again attempted to charge a service fee. After inspection, their technician confirmed that while the front of the house is stable, the back is sinking--a concern we previously raised when they were last on-site. We were explicitly told then that stabilizing the front would protect the entire structure. When I asked for clarification, the technician confirmed that our home is essentially splitting in half and could eventually slide down the hill into the creek. However, they now claim the warranty only applies to the specific wall where the original repairs were made--not the foundation as a whole. This contradicts the lifetime foundation warranty we were promised at the outset. (And was the only reason we were even able to get the loan to purchase the home in the first place) After six years, three major repair efforts, and repeated assurances that our home's foundation was secured, AFS is now refusing to honor the warranty they provided. We are left with a structurally compromised home and few options. To any homeowners considering foundation repair: please be warned. Our experience with AFS has shown that their warranty may not provide the protection you are led to believe it does. They have applied temporary fixes and walked away, leaving us with mounting costs and a home that may ultimately be unsafe.

We're very happy with the work that was done! Stetson and his crew were professional, courteous,…read moreand detail oriented. Highly recommended!

From the owner: Forever Guard waterproofing specializes in Crawlspace waterproofing. We do the highest quality…read moreEncapsulations and sump pumps with the best materials and installation practices to date.

Jeff came to my home and was able to diagnosis my needs and provide a step by step plan that I…read morecould undertake and manage within my budget. I was so impressed with his knowledge and ability to walk me through the issues in my basement. Jeff also recommended a local gutter installer with over 20 years of experience that did an excellent job. Jeff saved us thousands of dollars with his correction plan. I would highly recommend you talk to Jeff about any water issues in your basement. He is easy going and a pleasure to work with.

From the owner: AAA Basement Waterproofing provides basement waterproofing services, foundation repair services,…read morebasement finishing and crawl space repair and encapsulation for the Chattanooga and Knoxville areas. Basement Waterproofing Contractor Contractor Foundation Repair Contractor Crawl Space Repair Basement Finishing