I am just able to write now.(grief) My husband passed away last June and I can't say enough on how…read morewonderful Mr. Jett and I believe it was a lady named Haley were. Mr. Jett especially handled things I didn't even think about. He never tried to pressure me into purchasing things I didn't want. I have been to many funerals since and not all funeral homes take care of details like they did. Also, the gave me good advice on how to proceed after my husbands death. Thank you Thank you Mr. Jett.

We are deeply unhappy with the place we chose for our mother to be buried…read more Unfortunately, everything happened very quickly after our mother passed away. The hospital informed us that we needed to make arrangements as soon as possible because they did not have a morgue available for long-term holding. In the middle of our grief, we visited several cemeteries and ultimately chose Resthaven because it appeared to be the most beautiful and well-maintained option. Between the funeral services and burial lot, our family spent more than $31,000. While it was expensive, we believed we were providing our mother with a premium and dignified final resting place. Sadly, our experience since then has left us with serious regrets. The first issue occurred during our mother's burial service. We watched cemetery staff operate heavy machinery throughout the area with little regard for the surrounding graves. During our mother's burial, we personally witnessed staff break two neighboring tombstones. We also observed machinery being driven directly over multiple graves. It was shocking and upsetting to see such carelessness in a place that is supposed to honor and preserve the memory of loved ones. Witnessing that made us immediately worry about the safety and future condition of our own mother's grave. The second incident occurred only fifteen days later, on June 3rd, our mother's birthday. Our family gathered at her gravesite early that morning and spent the day together remembering and honoring her. Around 10:00 PM, a woman exited a vehicle and approached us aggressively, immediately stating that we needed to leave or she would call the police. There was no introduction, no attempt at a respectful conversation, and no empathy whatsoever. When we asked who she was, she identified herself as the manager, Tiffany. We attempted to explain that it was our mother's birthday and that we had been told we could visit her at any time when we purchased the burial plot. Before we could even finish our sentence, Tiffany interrupted us and responded, "I don't care. Y'all need to leave." Those words were incredibly painful to hear. We understand that cemeteries have rules and operating hours. We understand that employees have responsibilities to enforce those rules. However, there is a respectful and professional way to communicate with grieving families. Even if exceptions could not be made, a simple explanation delivered with compassion would have gone a long way. Instead, we were met with hostility and indifference. Tiffany ultimately called the police. The responding officers themselves were respectful and apologetic, explaining that although they understood the situation, we would need to leave. We complied. What continues to hurt us is not that we were asked to leave. What hurts is how we were treated while grieving our mother on her birthday. Losing our mother has been one of the most painful experiences our family has ever faced. Knowing that she is buried in a place where we witnessed damaged graves, careless operation of heavy equipment, and such a complete lack of compassion from management only makes that pain worse. As a result of these experiences, our family is now seriously considering relocating our mother's remains elsewhere. We never expected to feel this way after spending so much to ensure she would be laid to rest in a place worthy of her memory. We hope Resthaven's management will take these concerns seriously and reflect on how grieving families deserve to be treated--with dignity, professionalism, and compassion.

The need to handle final arrangements when dealing with the crushing grief that comes from losing a…read morebeloved husband is a most difficult task. The team at Baker Funeral Home went above, beyond and even further to help me. Never once during my dealings with them did I ever feel that they were just going through the motions. Scott, Shanna and Steve's compassion, attention to detail and overall eagerness to help with any task made an extremely stressful and painful experience bearable. If- no- WHEN you are in need of the services of a funeral home, you simply will not find more compassionate, professional or caring people than those at Baker Funeral Home.

Planning a funeral can be very stressful, so having Winnfield Memorial Park to take on some of the…read moreload was a relief. Thank you Narkeisha Knighten for making a really difficult and sad day easier. Thank you for your professionalism which provided comfort to our family. Thanks again for your help and unwavering support, it made a huge difference. The Williams Family

I have been to the funeral home several times to try and get my father's deceased date on his grave…read moreand it still is not done. My father died in 2018. Each time I went there they assured me that they would take care of this. He paid for it before he died. I would not recommend this funeral to anyone

The director and staff of Wilson-Wooddale Funeral Home provided impeccable top notch customer…read moreservice for our mom's Celebration of Life services. Every detail we requested went flawless. My sister and I were not forced to purchase anything. The director was a source of comfort during this chspter of our lives. Our mom was absolutely beautiful. We thank you from the bottom of our hearts Kay Stewart.

I cannot say enough good things about LN Hughes Funeral services. They are FULL service, kind,…read morecaring, compassionate, and attention to detail. Lisa has set up a beautiful, welcoming, totally non-creepy place to celebrate life and lay loved ones to rest. They are technically advanced and have a reception area, really taking care of all your needs. Lisa and her staff are fantastic, affordable and really make a difficult time as easy as can be. Thank you so much from me and my family Lisa. You are wonderful and truly appreciated

A funeral is never an easy thing to plan, especially when you lose a loved one unexpectedly. My…read morefriend's husband recently passed away and I accompanied her to plan his service. The man we met with was so genuine and gentle in his approach, which we greatly appreciated at such a delicate time. He listened to exactly what my friend wanted and more importantly, gently guided her in the decision making process because this was so unexpected and her husband was so young, a service was not something they had discussed before. She didn't really know what she wanted but the guidance she was provided was perfect. No high pressure sales tactics, every option was presented and she was allowed to choose within her budget without any judgment. Everything was carried out exactly as planned and the service was very nice. There were a lot of options as far as different spaces and the one we selected with the help of the funeral planner was perfect for her needs. The staff was very warm and welcoming. No high pressure sales, which I know other people have experienced at other funeral homes. Bottom line, no one wants to need the services of a funeral home but should you need to plan a memorial, this Rabenhorst is a very warm, caring place to do so.

This place is amazing. Mr Vaughan went above and beyond our expectations. Extremely kind and…read morecompassionate. No detail or wish was left out. He took care of it all and made my mother look so beautiful. Words can't express how grateful we are to him. If I die, this is the place I want everything to be handled at and Mr Vaughan to do it. Thank you again, my friend.

I have been trying for 4 months to get a headstone on my brother's gravesite. It has been one…read moreexcuse after another. I understand there is a pandemic, but this was a simple plain headstone. 2 weeks ago I was told the headstone was at the installation's shop, waiting to be installed, and should be put on the gravesite anyday now. Just seems like too long of a time to wait for a simple headstone. Maybe it will get place in the next month or so.

worried about my son's grave being under the flood waters, and since i am in another state, I was…read moreafraid to have my daughter go out to put flowers on, and find it was damaged due to flood waters! I called Evergreen today, and they did not get the flood waters nor the damage, this is the most cared for and Beautiful place to let your loved one rest! star rating does not give them the service they deserve, it goes beyond that!

I broke my ankle and I had surgery. I now have plates and screws on my ankle. I needed an…read morein-patient physical rehab facility that offered nursing care. Ollie Steele Burden Manor was a perfect fit for me. The rehab department offered both physical and occupational therapy. My ankle was in very bad condition both pre and post op. The therapists got me up and walking with a walker in a short period of time. I can't praise them enough. They never let me slack off. The nursing staff checked on me several times a day. My medications were delivered on a timely basis. The aides tended to my needs. Housekeeping cleaned my room and bathroom daily. There is a hair salon and a nail salon. The food was very good and plentiful. The building was clean, odor free, and spacious. I truly do not have one complaint.

Ollie Steel Burden Manor Rehab portion of the facility is very good. The physical therapy…read moredepartment and nursing staff really seem to care about the patients. On the other hand the nursing home side of the facility is horrible. The food is horrible, the staff doesn't appear to care about the patients and it's an old person's prison. If you have a loved one and you are considering Ollie Steele, look around for other alternatives. If you are still unsure, go to the nursing home side, during mealtime, see how the patients are neglected, not fed when finally served their food is cold, etc. Look at the interactions between the staff and the patients, unbelievable. The facility has so much potential and the grounds are beautiful, this place is so disappointing.