Technician very competent and friendly. She had great ideas for me to try. My visit was a very good experience. read more

CiCi Nails - Nail Technicians Near Me - Urban Honolulu, Hawaii

This was my 4th visit to CiCi Nails. My best experience was my 2nd visit when Don did my gel manicure. Unfortunately, today's visit was not a good experience, and there were too many issues to overlook. Before coming in, I texted Tina to book specifically with her and Don at 3:45pm and confirmed pricing at $90 total, $50 for gel manicure and $40 for a basic pedicure. When I arrived around 3:55pm, I was told it would actually be $95 due to a $5 gel removal fee that was never disclosed upfront. That immediately left a bad impression. When I arrived, both Don and Tina were still working on another customer. Don brought me to a pedicure chair and started my service, and I initially appreciated his attention to detail. At the same time, Christy began removing my gel polish. Then two walk-in customers arrived, and Don stopped mid-service on me to attend to them. My appointment was interrupted and handed off. Tina never transitioned to me as expected, and Christy ended up finishing my pedicure. The bigger issue is that my pedicure was incomplete. My toe cuticles were not cleaned and my heels were not scrubbed, both basic steps listed in their service description. I know this because I watched Don perform those exact steps on the new customer next to me after leaving my service. When I raised this, I was told it had already been done and that I must have "fallen asleep," which was not true. That response was frustrating and dismissive. During my manicure, Christy attempted cuticle work but cut my skin multiple times on two fingers to the point of bleeding. I had to wash my hands to remove the blood, and antiseptic was applied afterward. As I write this, my fingers are still throbbing. To be fair, she did shape my nails evenly and the final color turned out beautifully. I also understand her method of curing one or two nails at a time is standard for gel application. However, she repeatedly commented on how "short" my nails are even after I explained that is my preference, which felt unnecessary. After the manicure, there was no hand or arm massage at all, despite their gel manicure including a 3-minute lotion and massage. This was another expected step that was skipped. I do appreciate that they try to accommodate walk-ins and that the staff were working hard. I still left a 20% tip because of that, though in hindsight I do not feel the service warranted it. They also charge an additional 3% for credit card use. Overall, the experience included a price discrepancy, service interruption, incomplete services, painful cuts, and a lack of accountability when concerns were raised. I will not be returning and would caution others before booking. read more

My daughter and I had an appointment for manicures and pedicures at noon. Three hours later we left the salon with red fingers and toes (which look great!) but upset that it took so long. It was clear after it was over what happened. They started the manicures, then stopped to begin the pedicures then back to the manicures, leaving no room to cancel one or the other as both were 1/2 done. I asked for regular polish, she said no gel is better- quicker. She failed to say pricier too. (I should have clocked that one...) She accidentally nicked my cuticle and I winced... she stopped, looked me right in the eye and said nothing happened, "That was there before you came in." When it was time to pay, she scribbled numbers on a piece of paper and said $280. When I asked to see the breakdown she smiled proudly and told me gel was very very expensive. The prices listed on the menu are a fraction of what you will pay. They tell you verbally what it costs while it's happening. read more

A recent addition to McCully Shopping Center, Cici Nails provides convenience for residents in the McCully-Mo'ili'ili, Waikiki and Ala Moana area. Located on the first floor between the elevators and Curry House, Cici is easy to find and their signage is clearly visible from the lot. I went for a basic pedi with regular polish (no gel) and asked the technician if 45 minutes was adequate time since I had to pick up my sons from school. I was assured that was more than enough time but alas, I was rushing at the end despite a couple friendly reminders. But maybe that was an off-chance occurrence. The technician accidentally cut my cuticle a little deep and made it bleed taking a week to finally heal. But that too might have been coincidental. I'll see if the next go around is better. For the convenience, it may be worth the risk but still too early to tell. read more

CiCi Nails - Get the $65 Lux! Mud mask, salt scrub, paraffin wax, massage & callous removal. Two hours of heaven. Worth it! - Nail Technicians Near Me - Urban Honolulu, Hawaii

Stopped in Hawaii before heading to Palau. We came in as walk-ins for 2 pedicures and 2 manicures. Was welcomed and they started on us right away. My technician was Christy. She did exactly what I wanted. Something natural, not long, and simple. I love the results! She is also very friendly. She did my daughter's nails too. Pedicures for hubby and daughter. Min was her technician. He did good with his massage and personal connection. His massage was like a deep tissue one on her legs. She said it felt so good. He was nice and communicated well. I would recommend CiCi's nails for their services. They are professional, friendly and welcoming. So if you're in Hawaii and need a nail place, they would be the best choice. read more

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I had such a wonderful birthday experience at Cici Nails, thanks to my friend who treated me! This salon is incredibly kid-friendly -- the staff were so kind and welcoming to both me and my friends & of course the 3-year old baby who had her FIRST mani ever in her whole life. They were especially accommodating to my son, who patiently played Minecraft while I enjoyed my mani-pedi. The ambiance is calm and relaxing, making it easy to unwind. My nail tech gave me a soothing leg massage that made the whole experience even better. I truly felt taken care of from start to finish. I would absolutely recommend Cici Nails and can't wait to come back again! read more

CiCi Nails - My son patiently waiting for me while I get my mani -pedi. - Nail Technicians Near Me - Urban Honolulu, Hawaii

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I stop by and ask for how much is the fill, the lady come out said $75, but then I look at the price list full set $60, why they charge a refill $70 more then a full set? Doesn't make sense right? So I left, I don't like doing business and not be honest on the price, My advise for all always ask for price before your service. read more

I went in for a manicure and pedicure. For the pedicure I didn't want a full spa just a simple color change because I don't like my feet being touched much. The guy who was starting on my toes was super nice, the old lady kept insisting I had to do a full spa pedicure and they don't do just color change, even though their menu said they offered just color. The spa treatment starts at $60 I believe and color change is only $30 she said she could do $55 for color change since they only do it with spa treatment so whatever okay. For my nails, I told her I just needed a fill my last set was only three weeks old but she insisted I had to get a soak-off and full set even after repetitively telling her I only want a fill I got a full set last time I don't want to do soak off and full set. Soak off and full set was the only option in site so I said okay since I needed them done today, I showed her the design that I wanted and asked for the price she told me it would be $110 for the nails, so I agreed, since I needed them done. The old lady began prep my nails she cut me with the drill and ignored it then she started to lay the acrylic which was done so messy. The acrylic was all over my fingers and hand I was so sticky. Someone walked in for a manicure and with my hands sticky and wet acrylic the old lady made me grab all my stuff and go to another nail tech. Once I moved the tech started to file my nails then she confirmed the price of the nails would be $150 I said that the old lady told me $110 for the nails When I said the old lady told me $110, she ran over saying she never said $110 and started yelling at me, saying she didn't like me and accusing me of trying to get out of paying because I was young, that I was being rude and not to try to scam her in her nail shop. I said I'm just asking where the extra $40 came from since u told me $110 and I didn't even want the full set u made me get a fill only would have been about $60 so I already have been up charged from what I wanted I'm just asking where this extra $40 came from since u said $110. I told her It wasn't about the money i was gonna pay whatever the price ended up being regardless. It was just that they added $40 to what was supposed to be $110 and I just wanted to know why. She went back and forth just yelling at me and saying such rude things to me for about 10 mins the other tech kept saying she told me $150 I call call my client that was here so she can be a witness cuz she told me $150. I said I don't know what you guys spoke about you were across the room I'm just asking because I was told $110 I wasn't involved in your guises conversation. She continued pushing to have her client take their side but like that's not what I was told I never heard $150 you guys talked about that to each other not me I don't need u to get a whiteness. The old lady continues going off on me I am like on the verge of tears cuz why are u causing this whole scene when in just asking what the extra $40 was for even tho I would pay it regardless. The old lady finally walks away the tech keeps insisting on calling her client as a whiteness. I said I'm not here to argue can you please just stop I was only asking what the extra $40 was for I told u guys I would pay it it wasn't a problem I just wanted to know why after I was already forced to pay for a more expensive service for no reason. I'm just here to get my nails done I'm not here to argue. She said omg calm down like I was being crazy. I said I'm not doing anything I asked a question and the lady started going off on me and talking shit I don't care about the money I will pay the price I just asked a question I just want my nails done again I will pay but please we can just stop talking if you can't stop arguing I'm sick of this it's crazy. The nail tech was silent and continued working on my nails for a few mins she then apologized and said it may have been a miscommunication and was nice for the remainder of the time. After all that, the design was fine, but she didn't paint the whole nail, and the acrylic was laid so poorly that I had to go somewhere else and pay another $30 to fix them + $15 tip for the work. My total at this salon was $170 plus I tipped $60, so $230, and then another $30 at the other salon + $15 tip to fix it. So, all in, I spent $285 for nails that were supposed to be just a fill. I won't be back this was just rude, disorganized, and the quality was awful. If you look at the last few reviews too seems like they all had the same issue as me as them being extremely rude and switching up the prices. The quality is absolutely terrible. Don't ruin your self care day with them or waste your money. Also they don't wash their towels in between use I was using towels during pedicure after I got switched to manicure chair they re folded them someone else came sat it my same chair and had to use the same towel I did. the owner will reply stating it's a misunderstanding. read more

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Christy was great and so friendly and personable. She did exactly what I had asked. Salon is clean, bright and welcoming! I will be back.

My friend and I were a walk in and took us right away. The whole staff was so sweet and very helpful with the both of us! I told her I wanted a sheer nude pink for nails, she used to 2 different gel colors that made it the perfect shade that I wanted. We both live in Mililani and Wahiawa but ended up here trying to avoid traffic going home and were so glad we did! read more

CiCi Nails - Nail Technicians Near Me - Urban Honolulu, Hawaii

Very thorough. Very accommodating. No wait on a busy evening. They play good Music too read more

CiCi Nails - Acrylic almond shaped - Nail Technicians Near Me - Urban Honolulu, Hawaii

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this is my nails a week after spending $140 on them. super disappointing. They are already lifting and getting air bubbles. Again, should NOT have been $140. Wouldn't recommend. read more

CiCi Nails - Nail Technicians Near Me - Urban Honolulu, Hawaii

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I love Cici's! I'm pretty simple with my nails and indecisive about the color, but Min is patient with me and helps me find just what I'm looking for! read more

CiCi Nails - Nail Technicians Near Me - Urban Honolulu, Hawaii

Came here on a Sunday morning for a spa pedicure. Online said they opened at 10am. We got there and it was closed. We waited about 15 minutes. We were just about to drive away, then they opened. The place is very clean and well lit. I really like how they have the acrylic swatches for you to pick your color for even regular polish. A lot of places only have the swatches for gel polish. Sooo many gorgeous colors to choose from, too! The nail tech did a good job. She didn't talk much, but was friendly. It was a little more pricey than other places for a spa pedicure ($115 for the two of us, plus we gave tip on top of that). But happy with the results. I would come back. read more

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Updating review to 3 stars because quality isn't there. Broke 1 nail after 11days. Retention isn't great. Just know you won't be getting the best nails here #sadness Or maybe it's the way my nail tech applied it? Who knows. But I'm just glad it wasn't after a couple of days. I've gotten a bunch of great compliments though! read more

CiCi Nails - Middle finger broke - Nail Technicians Near Me - Urban Honolulu, Hawaii

This place is super overpriced! My daughter was quoted $130 for custom nails. Took her to do her nails for prom, at the end of the service the lady tells her her nails are $230 cuz she didn't look at the picture good the first time! WTF! Total paid including tip was $270! My daughter didn't like the length either but the technician told her it looks better long like wtf cmon lady it's what the customer wants! SMH NEVER going back here! And DON'T recommend!!!On top of that, the older lady was super rude! read more

Calling it a sign... Literally as today marking the end of the year I decided to grab some tea at McCully SC and noticed in the former Fantastic Sam's location balloons and decided give them a look and saw it was a nail salon. Without any sign yet I went in for a peek and saw it was a nail salon and asked for a price list and found out they're just newly opened December 28th and got talked into getting a service as since it's been pre-vacation for my last pedicure why not take care of my precious feet that has gone through hell this year and last night was no different with 11hrs work day. They do basically just nails...manicure and pedicure services I got the Royal with Get pedicure at $90 it gives you a longer massage (30 mins). They have eight pedicure chairs and eight manicure stations with a nice, clean and bright interior it does bring a calming vibe. Located on the ground floor so access is very easy and though parking can be a challenge here it is free and if plan your visits it's not that great of a problem. I did have a staff that seems to be new as she struggled to remove my gel so a seasoned one stepped in and got it done chose a color that was a vibrant pink which I thought would represent the bright start for the new year as self care is the top of my list. Welcome Ci Ci Nails it's looking like a great new place to keep my feet feeling loved. Thank you! read more

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I received a great gel-french manicure and pedicure with regular polish. Staff were very friendly, the atmosphere was warm and inviting, and I felt that the price was reasonable. It's clean and conveniently located at McCully shopping center. read more

Staff was sooo amazing and helped me pick out what I was wanting since i haven't gotten nails in forever haha, totally would recommend, fast service and got me seated immediately as a walk in!!! read more

CiCi Nails - nails - Nail Technicians Near Me - Urban Honolulu, Hawaii

Min did the best job! He helped me match the colors for the perfect match that I wanted ! He was so sweetest ! Come here! read more

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I called to make an appointment for a pedicure and I got in right away. When I got there they were busy but very nice and the wait was only 5 min. I met Minh and Fong both were so nice and their massages were great! Minh has a great personality and such a cutie. So sweet. Fong gave me the most wonderful mani and massage as well. So happy I stopped in. This will definitely be my new nail spot. Can't wait to bring my friends!! read more

CiCi Nails - Gel pedi - Nail Technicians Near Me - Urban Honolulu, Hawaii

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I found my new nail salon. They did an excellent job with my nails and toes. I highly recommend trying this salon. Quality services and decently priced. read more

Wanted to like this place, it was my second time coming here and staff have always been friendly. I ended up having Min twice but the second time my polish chipped after a few days. I realize he forgot to add a top coat. Also I will not be coming back as I feel I never get to choose the color I truly want. read more

Clean, professional and relaxing environment. My nails come out perfect every time and last for weeks with no lifting or chipping. This is the best nail salon on island. Worth every penny! read more

I came here because it seemed that they had good reviews... but as much as I want to support locally owned small businesses, I just can't recommend to support this one again. It is owned by a daughter (she's been doing nails 6 years now and friendly!) and her mom. Biggest issue is the lack of transparency (prices) and inconsistency in communication (language barrier) so not the best customer service already. I went in for a gel-x full set off the brochure they gave me which seems easy enough but then as they're doing my nails, come to find out that doesn't include any cleaning at all. So I inquired and added that (they will upcharge you for anything and everything) the mom gave me a price, and then daughter gave me a different price (like what??). Okay so I wanted cleaning done. They were not thorough with the cleaning at all.. they didn't even push the cuticles up or soften it (smh..). The glueing of the nails, (because cuticle cleaning wasn't thorough) was subpar at best. One or two nails were crooked and the nail polish doesn't even cover the entire nail extension! The glue doesn't reach all the way under the entire surface of nail so it low key sticks out! Then when they were filing my nails, they scratched the polished surface. To top it all off, the mom is the one who handles cashiering (again language barrier and no price transparency) there is no itemized receipt of my gel-x nail polish manicure and foot massage or the cleaning or pedicures; then 3% CREDIT CARD SERVICE CHARGE. The only good thing here was the male masseuse that did a good job with the foot/leg massage! Expensive and NO EASE in transaction and they lost the bathroom key so good luck finding the security guard later to open the door for you. read more

CiCi Nails - 3% credit card surcharge - Nail Technicians Near Me - Urban Honolulu, Hawaii

Highly recommend this place, my go to for pedicures. Ask for Stella she does an amazing job! Friendly staff. Lots of parking in front. read more

CiCi Nails - My go to for pedicures. Ask for Stella she does an amazing job at pedicures. Lots of parking infront of store. Friendly workers. - Nail Technicians Near Me - Urban Honolulu, Hawaii

When I went in & sat patiently until I was told to sit at a desk for a full new set. I showed pictures of what I was looking for & designs. The second young female employee asked me to show her the pictures & I did. Which then in an obvious rude voice was told, "what's your budget? & said, oh no those are instragam nails & take time & looking at $300. For tips , one nail painted & 3 designs. I was appalled at her "customer service skills" & said, sorry for wasting our times. I understand everyone's got to making a live one way or anthor & have the right to serve whom they choose. But if you automatically don't like the person then make signs that say, "no outsiders." Bad negative energy vibes. read more

I'm a little disappointed because I paid $330 for the pedi and mani, plus $20 in tips, and one of the nails already broke in less than 24 hours. This is the most I've ever paid for a service like this. I was also promised a $20 discount, and I paid in cash. read more

CiCi Nails - Broke in less than 24 hours! - Nail Technicians Near Me - Urban Honolulu, Hawaii

Absolutely love this place totally worth every penny spent ... literally a timed 15 min massage during pedicure and the amount of cleanliness is not only impressive but always has me feeling fresh after a mani pedi !!! Totally recommend this place and Don , excellent service read more

CiCi Nails - After a ridiculously enjoyable massage by Don !! The best - Nail Technicians Near Me - Urban Honolulu, Hawaii

Phuong did an amazing job on my pedicure, couldn't be happier ************************** read more

CiCi Nails - Nail Technicians Near Me - Urban Honolulu, Hawaii

Got a pedicure and massage from Kim and she was so nice and the massage felt great and the ladies working in the front were so nice too. She paid attention to details and made sure my nails were perfect read more

Super happy I found this place while in Hawaii for vacation. Needed a new color before I flew back home for a wedding. Kristy did my nails and was wonderful! Sweet, constantly checked up on me and very meticulous with her work. I had a lovely experience here and the rest of the staff was nice as well. I am not a red girly but Kristy helped me pick a beautiful maroon color that matched my dress perfectly. Thank you again read more

CiCi Nails - Fresh new set by Kristy - Nail Technicians Near Me - Urban Honolulu, Hawaii

Always get my pedicures done here, and they're usually done by Min. Love coming here! They do a good job and are reasonably priced. I've gotten my nails (gel-x) done here before and they did a great job on those as well! read more

Fast service! Nice workers! They did my pedicure and hands at the same time, however the GelX nail extensions lifted before 2 weeks, my hair got caught in it and I was in vacation. I didn't do any cooking/cleaning/dish washing on vacation so I'm pretty sure it was the application. The gel X also has huge clumps of the glue underneath the nails which I didn't notice until I got home because I was tired. This reminded me of when I did GelX on myself at home! lol! Yikes. The gel polish French looked so beautiful however. It is Hawaii pricing. I believe almost $300 for gel French pedicure and GelX French extensions. I gave them great tips because I did love it however GelX did not last so I cannot recommend that service. read more

Min was great! He is very particular in making sure you like what he is doing and is very adamant about perfecting your vision.

This place is very convenient for me--less then 15 minutes walk from my condo. Min and Tina did excellent jobs. I requested French manicure and pedicure and the qualities of their work are amazing. The place is clean and I liked the music that they're playing when I was there. I will be back in few weeks! read more

if i can give 0 star I would . This was my first time coming here, and the owner who did my nails was very inattentive and unfocused. I felt rushed because her attention was everywhere, constantly watching her employees' every move. I'm very disappointed with the service I received, and on top of that, it was very expensive compared to other nail salons I've been to! Poor service and quality. Please don't go here! read more

I was visiting Hawaii for a wedding and wasn't able to get my nails done back home so I called CiCi Nails for asap gel mani and pedi. My nails came out so pretty. I was going for a spring color! The ladies were so nice and attentive! Definitely would come back if I'm in a pinch! read more

The people here were so friendly and amazing! Great customer service service! Thank you Ruby for my nails!!! She did an awesome job and took her time to make sure to make my birthday nails super cute!!! I also had a spa pedicure which was delightful and very much needed!!! read more

CiCi Nails - Nail Technicians Near Me - Urban Honolulu, Hawaii

I got dropped off by my other half and he was waiting for me to check if they can take me in and the lady at the front says come come and I told her you guys look busy I'll just come back and she said NO we aren't wash your hands and sit. I called my other half and told him he can go I'll call you when I'm done. Not even a min people started coming in and the lady looks at me and says oh look we busy now get up .. I was very mad.... How dare the lady sit me down and say they will take me since they aren't busy and then when customers came through the door. She says we are now busy come back later and she took all the foils off my nails that had acetone on it. while the lady that was buffing my other nails. The process wasn't even done yet. The picture shows what they left my nails looking like. They said they will fix it if I come back that day but I decided not to after how I was treated. That's Horrible Customer Service!!!! I was a regular now I am never going there again!!!!!! Honestly the 1 is for available Parking Good Places to eat at their ONLY read more

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