Customer service is horrible! walked in to make a purchase of some and asked of the certain brand…read moreand prices, the woman behind the counter told me those are the old prices but then immediately started taking the sale prices down which is posted and crumbled them in her hand while walking and angrily threw very hard into the trash! I was appalled by her actions; I was shocked of her outcome. Never again. Will take my weekly business elsewhere. If you want good customer service don't go here, go somewhere else for better service.

Absolutely love the lady that works here! She is so helpful and knowledgeable. My husband told her…read morewhat he's looking for and she recommended what he would like best (and she was right) so very helpful and we will for sure be coming back here from now on.

Great smoke shop (: Very friendly/knowledgeable staff!…read more We like to get my incense/smokes here and we've been treated very well every time! You can even smoke in the store. It's a good way to support local businesses!

Great service and selection. Definitely check out this shop and support a local business!read more

Worst customer service EVER! Even if there is one employee in the store and they are helping…read moresomeone that employee should be able to multi task and greet customers that walk in or at least acknowledge them. Also giving a customer a display vape that the employee just put their hands all over the mouth piece and never offered to clean it seems pretty unsanitary. Who knows how many people touched that! I had to take a display because the employee spent a whole 60 seconds looking for one in a box because he wanted to sit back down! Laziness at its finest right there! I won't be going back to this place, I don't recommended if you value your time and money!

We enjoyed coming here and trying the different e liquids. We talked about all kinds of things…read morehere, to where it was like hanging out in the employees' living room. Excellent service & great tips.

So I go into store with a 72 dollar item just purchased by me for "wax" purposes only. I was…read moreadvised by store staff member, "the Seahorse is perfect for that". Today I bring it in, because coil/tip keeps the majority of "wax" in in the coil area and not where it should and supposed to be....in my lungs. NOT happening. And apparently "this" is NOT considered a mechanical issue???? The coil part of item.....is part of the mechanics! Its THE PART. He was quick to wanna sell me something else to make first item I purchased, basically to work. This in my opinion, is called bullshit and thievery.

Funny how their Lancaster location isn't on yelp cuz they know all the reviews will be terrible…read moreoutrageous price gouging and not only that when I was their the customer service was terribleee! They just act like a bunch of asshats, if you're looking for a great vape shop to head to its 100% LifeSmoke vapors

Wtf to the previous comment? Hahahaha... Anyway! This place…read moreis great for all of your Vaping Essentials. Reasonable prices, nice deals, and a great point based system which gives you significant discounts. Every employee I have encountered has been down to Earth and gone out of their way to assist myself or my wife.

I was in this store for the second time yesterday and I received good service from their…read moreknowledgeable staff. I was pleased with their product selection, and will be returning.