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Marlborough, MA

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Cigars & More

3.7 (3 reviews)
Open 10:00 am - 8:00 pm
Updated 2 months ago

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CVS Pharmacy

CVS Pharmacy

1.6
(48 reviews)
2.9 mi
$$

(2 stars only because Joyce tried)…read more My experience at CVS Pharmacy - 264 E Main St felt less like healthcare and more like interrupting a middle school sleepover that somehow has access to prescriptions. The main issues during my visits and calls involved Maria and Mina. Calling the pharmacy is an adventure. Instead of someone who knows... pharmacy things... you get background laughing, yelling, side conversations, and the vibe that you just dialed into someone's group chat. Patient notes? Apparently optional. Understanding what medical device or medication you're calling about? A fun surprise for everyone involved. Trying to explain what you need is met with Maria telling you, "You need a prescription for THAT," which would be helpful if the person saying it had even the faintest idea what "that" is. In person isn't better. Scanning a QR code? Too much effort if it requires stepping out from the window because it's cold. I'm sorry -- I'm the sick one. This is a pharmacy. Not a weather-dependent pop-up kiosk. Updating insurance information somehow becomes a group project no one wants to do. Mina was involved here, and the same pattern followed -- confusion, resistance, and an attitude that basic pharmacy tasks are an inconvenience. Communication is chaotic, professionalism is on vacation, and getting straight answers feels like asking toddlers to run a hospital. Joyce (front end/assistant manager?) was the only person who made a visible attempt to help, which is the sole reason this review is not one star. Healthcare is already stressful. Patients don't need to fight for basic competence, accurate information, or to be spoken to like human beings. If you enjoy guessing games, background noise, and staff who seem personally offended by having to do pharmacy work, this is your spot. If you actually need medical help? Buckle up.

I rarely if ever leave a bad review. If it's not a good review I say nothing .. But yesterday's…read moreexperience was so upsetting I feel I have to speak up . This CVS location in particular is very chaotic and unorganized. I seldom go there which is unfortunate because it is literally 5 minutes from home and opened 24 hours .. I just don't feel like putting up with the shenanigans!! I have a dog that has been recovering from an injury for about 3 weeks now .. Pet owners know it is just like having a sick child and just as concerning . I was given a prescription from the Vet a couple of weeks ago .. I walked in to the pharmacy no questions ZERO ISSUES The same Vet gave me a refill on our follow up visit . I went through the drive through yesterday to drop off the paper RX the exact same Rx in the exact same format as I filled the last time The tech at the window brought it to the pharmacist ( a different person this time ) The pharmacy tech consulted the pharmacist and informed me it wasn't on the right paper .. I was informed I would have to come inside and speak to the pharmacist who flat out told me the RX was invalid I explained I filled the exact same Rx a couple of weeks ago I asked If she would check the system SHE WOULD NOT .. There was no offer of help no suggestion .. NOTHING not even an Im sorry .. Just a clear insinuation that I was somehow about to misuse my pet's prescription because anyone could just copy this and try to fill it !! I was embarrassed in front of a line full of customers!! Pharmacists take too much liberty to make and change rules .. If one pharmacist filled it the other should have .. Or maybe the one who filled it was in error Either way the rules should be across the board . If the pharmacist that filled the first Rx was wrong then fine explain that to me . The worst part was if the pharmacist on duty took a minute to look up my file she would have seen that I had a refill that was my error as well I hadn't checked first all this could have been avoided if I had I will also mention that that particular Rx is NOT a controlled substance at this time ..I ordered a refill from my CVS phone App the refill on file was also kicked back as it needed further information from my vet On the upside I will say my favorite thing about this CVS is the young lady with the dark curly hair that runs the front store register ... I believe her name is Kayla she is an absolute doll always sweet and ready to help and Alex the pharmacy tech who is always so pleasant and helpful I want to make sure these two ROCKSTARS get the proper credit for their excellent customer service .. Thanks for allowing me to vent

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Tobacco Haven

Tobacco Haven

3.4
(7 reviews)
26.1 mi
$$

Massachusetts stopped selling menthol cigarettes so I did a search for tobacco stores in N.H. I…read morewent to tobacco haven and the charge $74 and change for a carton of cigarettes. That's about ten dollars a carton more than most N.H stores. I also smoke cigars with a few friends so I figured while I was there I'd pick up a few. Their cigars are an average of $2 more each. I went to market basket in N.H and paid $64.68 for a carton. This place is on the boarder so they price gouge mass residents. Stay away

Be aware, the pictures of cigars on their website do NOT correspond to the description: i.e.:…read morePicture for the Asylum 13 Corojo 8 x 80 is actually the Asylum 13 8 x 80. I ordered a box thinking I was getting my favorite Asylums 13 from the picture. The website did not mention that they were sold out, took several weeks to have them finally shipped + 10 more days to receive them. Upon receiving them, I informed the store about the misleading picture on the website. I was informed that their return policy did not allow me to return the cigars. Since I had just spent $180, I decided to keep them. They were stale and dry, they ALL fell apart. DO NOT order anything online from this company. Waste of money

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We are open 8am - 8pm 7 days a week. Curbside car delivery is also available as well as online ordering.
We are open 8am - 8pm 7 days a week. Curbside car delivery is also available as well as online ordering.
Curbside car delivery available.  Please practice social distancing when entering our store. Wearing a mask will protect many. Stay safe.
Curbside car delivery available. Please practice social distancing when entering our store. Wearing a mask will protect many. Stay safe.
Tobacco Haven

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Cigars & More - tobaccoshops - Updated July 2026

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