Love it here. Always treat my dogs the best. Prices are great. Took one of my dogs to a closer vet…read moreto where I live, and they wanted to charge over $ 1000 Dr.C did both both for $700 ($350 each). Lot of money, but always worth it for my babies; they are family.

I am extremely disappointed with the service and lack of communication I received. Weeks before the…read moreprocedure, Dr. German examined the papillomas on my pet's back-left leg and recommended that they be removed. This procedure was specifically scheduled as a follow-up to his evaluation and recommendation. On the day of the procedure, I clearly marked the papillomas and verbally told the staff member who took in my pet not to miss the papillomas on her back-left leg, which opens and bleeds constantly, and was the sole reason for the first visit. Despite this, the scheduled removal of the papillomas on the back leg was missed. When I discussed what happened, the front-desk employee repeatedly insisted that the area had not been marked, blamed me, and called me a liar over the phone. When I explained that the procedure had been scheduled based on Dr. German previous examination and recommendation, I was told that he sees many animals and cannot be expected to remember everything. However, this information should have been documented in my pet's medical records and confirmed before the procedure. Instead of listening to my concerns and discussing how the situation could be corrected, the employee argued with me. There was no attempt to accept responsibility, review the records, or offer a solution. I have trusted this veterinary practice with my pets for years, so the lack of concern, professionalism, and appreciation for my continued business was especially disappointing. I asked for Dr. German to call me and provided my phone number, but I have not received a return call. Mistakes or misunderstandings can happen, but how a business responds matters. I expected compassion, accountability, and a willingness to work toward a solution. Unfortunately, that was not my experience. I will be taking my pets elsewhere.

Dr. Giles is very knowledgeable and caring. Walk in wait times can be a bit long since he is the…read moreonly vet at the moment, but he is worth the wait.

I want to thank the staff of adobe animal hospital for the kindness you all showed during Brackens…read morelast few months. Thankyou Dr Giles for your kindness and compassion. It was such a difficult decision to euthanize Bracken, but his passing was so very peaceful, which meant a lot to me. Susan logan

I had an excellent experience with Lost Dog Vet. Dr. Case and her entire staff are incredibly…read moreprofessional and clearly care about the animals they treat. From the moment we arrived, everything was handled efficiently and with kindness. Not only are they very professional, but they are also impressively fast without making you feel rushed. They took the time to make sure our pet was comfortable and that we understood everything that was going on. Another thing that really stood out was how reasonable their prices are. I truly believe you get what you pay for, and I was extremely happy with both the experience and the level of care we received. They've only been open at this location for about a year, which makes it extremely easy to get in and out quickly without long wait times. They are also very clear when it comes to explaining all of the prices beforehand so you know exactly what you're getting into. They go over everything with you and allow you to approve what's needed before they do anything. Everything is straightforward and honest about what is necessary right away and what can be recommended for later. I felt very at ease with their honesty and professionalism. I would absolutely recommend Lost Dog Vet and Dr. Case to anyone looking for trustworthy, high-quality care for their pets.

I hated how the customer service provided by Sharon was basically her being rude and not caring…read moreeven while I've been respectful and friendly she was super rude and disrespectful

It had been years since I needed a animal clinic. So glad to have found them. I have enjoyed my…read moreexperience at this clinic. My Lilly has gotten all her vaccines and services here and she is happy to be here.

I cannot recommend this place enough! Came here to get my dog neutered and not only did the young…read moregentleman at the front desk give me peace of mind dropping him off, but he also got to know my dog a bit before taking him to the back. I've had another dog neutered in the past in a different state and remember the healing process being difficult, so I was expecting the same this time around. They do keep the pets all day, I'm assuming to monitor them after surgery and picking my pup up, I could've sworn he had not just been through surgery! Super happy, not drowsy at all and the lovely front desk ladies reassured me that I could call anytime with any questions I had. Love this clinic:)

Dr Freund and this clinic provide attentive care and I trust them completely with my two dogs. I…read morehave never had anything but wonderful experiences here, and I have seen lots of them because my dogs have a death wish. Thanks for keeping them alive despite their best efforts Dr Freund and team, Jonathan Mulvihill.

As someone who travels with pets I appreciate that this clinic takes walk-ins. As a loyal customer…read morewith three pets who receive regular vet care here, I appreciate that my appointment take precedence over walk ins. Like any busy doc's office, there's always some waiting involved. My pets have always received exceptional care from the staff. Techs, vets, and office staff are consistently friendly and knowledgable. I recommend this office to friends.

Staff very pleasant and Dr Gallardo is fantastic with her skills and knowledge…read more Everyone must go . My babies are so cared for they love seeing her.......She cares for them like her own!

I love this place! The clinic is beautiful and always clean. The receptionists, technicians and…read moreDoctors are all so nice and welcoming. My baby used to be so scared to go to his previous Vet but he loves Golden Valley! I am so happy that I found this clinic because the doctors are very thorough and gentle with my baby. They are very knowledgeable and they take time to explain everything. I also love that I can be in the room with my baby. Other places just take your pet and you have no idea what is going on with them. Prices are good and I also like that they let you know upfront what everything cost so you aren't surprised at checkout. Definitely a great experience and I would highly recommend them.

I cannot comment on the quality of the medical care because my dog's procedure was never performed…read more I can, however, comment on the way I was treated. I asked questions about my dog's care because I wanted to understand the recommendations being made. She had already undergone comprehensive blood work two weeks earlier, and I was told on the day of surgery about additional optional blood tests. I simply wanted to understand why they were being recommended. Instead of receiving clear explanations, I felt that my questions were treated as an inconvenience. The veterinarian called me after I dropped off my dog and told me that my dog's surgery was canceled. He said that on the first appointment, he thought I didn't trust him because I questioned him, yet he ordered blood tests and agreed to do the procedure. He had considered me "bad news" since that moment. Proceeding with treatment while secretly harboring resentment proves he valued the financial transaction over a healthy doctor-client relationship. During that conversation, I also felt that I was spoken to in an unprofessional and intimidating manner. The vet acted with zero grace, zero emotional maturity, and a complete lack of professionalism. It is completely unreasonable for a vet to yell at me or accuse me of "making a scene" simply for asking for clarity on my pet's medical care, instead of addressing his staff's inability to answer basic questions. Every pet owner has the right to ask questions before consenting to tests or procedures. A clinic should encourage informed decisions, not make clients feel that asking for clarification is a problem. I left this experience feeling dismissed, humiliated, and without confidence that respectful communication was valued. I hope this clinic reflects on how clients are treated, especially those who are trying to advocate for their pets during stressful situations.

We took our pet to be neutered by Dr. Synder, and the process from the initial evaluation through…read morethe day of surgery went smoothly. We appreciated how well everything was handled during that phase. However, shortly after surgery, we received a post-op check-in call. During that call, my husband expressed concerns about our pet's condition, and we were told that what he was experiencing was "normal." The following day, my husband called again with continued concerns but was informed the clinic was fully booked and unable to see him. No advisement given any further. Given the situation, we took our pet to an urgent care clinic, where he was prescribed antibiotics and additional pain medication, resulting in over $800 in unexpected costs. Afterward, I shared my concerns with Dr. Synder. He was responsive and explained that staff had not followed proper policy and would be re-educated. We later returned for a follow-up visit, which was a much more positive experience, and he ensured our pet was healing appropriately. While we appreciated Dr. Synder's response and the quality of care during the follow-up, this experience has left us uncertain about returning in the future.

I brought my puppy to Dr. Synder and his team, and per usual they didn't dissapoint! They are…read morealways so friendly and they make sure I understand everything including cost upfront.