This review is focused on the admission's team communication…read more 5/5. Cynthia was understanding, patient, and genuinely listened to our concerns. It was clear that the admissions team communicates well and stays aligned with answering all our questions and what resources are available. The process felt organized, smooth, and reassuring from start to finish.

Friendly & Attentive Staff!!…read more Jeannica is the sweetest! Thank you for being an amazing team

Overall, I was well taken care of. I had major back surgery prior to coming there, so I needed a…read morelot of help at first. The CNA's were so nice and helpful and cheerful, I can't say enough good things about them. The nurses were good, for the most part too. They were very nice and helpful. The physical therapy staff were top notch, and very lovely people. I felt well cared for there. If I had to go back there I definitely would. The staff there really seem to genuinely care for their patients.

Administrators do not respond to the needs of the patients. I had to threaten legal action to get…read moresomeone to talk to me. In contrast however the CNA staff is fantastic. The quality of care from the CNAs is great.

Shout out to fast track team Ms Alyssa and Ms Paramjit what a great team they make even though its…read morecalled fast track and I was there from 5pm to 1:00am and it couldnt be resolved just by antibiotics they tried there best they were so short staffed and still made you feel like you are not for gotten and just as important way to go guys thankyou we need more people like you. And good luck to you Alyssa on your new baby girl

I have been waiting for a call back since January 2026. I…read morecontinue to call back what I believe is a first contact person to go over paperwork but she won't call me back. I keep leaving messages but no call back. I went to a health fair and spoke with someone about it 3 weeks ago and they PROMISED someone would call me, but still no call back. I need a case manager. Here it is JUNE! NO CALL BACK! 6 MONTHS HAVE PASSED! People wonder why people get upset!

I would like to say Karina at the San Jose Health Care is amazing and to all the staff and all the…read morenurses I really appreciate their care and their professionalism with all the patients. I am really satisfied with the San Jose healthcare center. they are very compassionate, polite and very helpful. I recommend this place to anybody that needs any help with a patient. In need. The quality of care is amazing as well and the experience I had so far is very satisfying. Thank you very much Denise Samatua Happy holidays !

Care is good quality for me and San Jose Healthcare and Wellness Center has it I becam good friends…read morewith staff members who took care of me. They are amazing people who are now my family in high places. They always have my back in the event I need care again. They are amazing people I enjoyed recovering there. I'm hoping they will take me back in the event I have health care changes

Great care & concern. More PT each day than usually offered. The best Occupational Therapy facility…read morewith a mock car to show you how to get in & out with your restrictive movement. A mock kitchen for reaching & bending restrictions. The nurses. & therapists are wonderful. Great location next to El Camino Hospital in Los Gatos. The bathroom situation where you share a bathroom is not ideal & not as clean as I wished.

I had a relative who was here for a little over a week. The physical therapy and occupational…read moretherapy room was impressive, with even a mock car to help people learn how to get in/out of cars, etc. I've seen other rehab facilities in the area and across the country and this facility is impressive. Staff were friendly, and security process for visitors to get into the building seemed good.

Did you take the time to notice that most of those who give this location a positive review are…read morefamily members and not the actual residents. As a resident I will agrée that as individuals the staff is made up many wonderful people who are very caring and possess an incredible amount of Patience! Especially when considering how overworked and underpaid they are. As a result there's a high turnover. My issues were with the administration and, or, administrative staff and their policies. I missed an appointment with my neurosurgeon because social services failed to make Transportation arrangements as a promised they would do. The on staff doctor assured me that he would make a girl to a local neurosurgeon for me and I never heard that word from him again don't matter. I express the desire to apply for IHSS home Care service for whenever it will be released that never happened. In fact everything they told me they would do they didn't including sending my prescription information to the Walgreens I requested they send them to. Nurse assured me that she had already done it as I was leaving it's true down to be completely false. The beautiful swimming pool for physical therapy was one of the main attractions to me to choose this location come to find out it is only available for outpatient physical therapy and hasn't been filled with water since covid 19 in 2022.

In All fairness. The nursing home is just ok. Most of the CNA are great. Shout-out to David ,…read moreNicholas. And Rafael and Maria for making my stay there decent during my recovery for my brain cancer surgery. The physical therapy and occupational therapy are great. Jordan, Chi, Dianne, Alex are great therapist sand they want you to get better. The bass is that the place look outdated, especially the room I am in, oh pray that you or your parents don't have a loud bed neighbor who speak on top of his lungs and sleep withe the lights on. I request changing room a month ago and they never did. The CNA told me the facility is full which make sense when the CNA have to run around and singing " Christmas Lights" meaning everyone is pressing the emergency red buttons at the same time lol. I do wish they hired more CNAs because when they are on break, good luck.

My mother was a recent patient at Vista Manor for two times, one month each for two knee…read morereplacement surgeries. The facility and support teams were incredible! There were bilingual, multi-identity medical staff that made sure that all or any patients were cared for. As the caregiver and son, the center kept in consistent communication with me about my mother's health and care plans. The center hosts inclusive and accessible events for patients, I appreciate how the center prioritizes cultural identity in staff and patients. The visiting hours were easy to come in-and-out, and enough space to have patients relax outside or in common spaces. I would like to personally shoutout the medical professionals: Michelle, Darren, Cat, Patricia, Thanh, Catherine, Elijah, Stella Director of Nursing, Jerome Director of Therapy, Navya My mother has been satisfied and incredibly grateful for her medical treatment, and hopes the medical care staff deserves their recognition.

I am grateful for the treatment, and service that Vista Manor gave my dad during his stay. I was…read morevery impressed with the hard work of the attendants, nurses and of course Social Services Bella. You all did an amazing job. Believe me Vista Manor does NOT stink. It doesn't even look like a nursing facility. It's extremely clean. I would highly recommend this nursing home to anyone that wants to see their parent , or siblings in a happy clean environment . Thank you Baby Lynn for everything you did for my dad. There very blessed to have you. Belinda Munoz. Patient : Raul Munoz, Sr. Five star

Very very bad services here, very dirty, drinking water tastes like as there is bleach in it.read more

Dirty, filthy, loud, unprofessional, unorganized and do the least possible to provide care. They…read moredo NOT want your loved one to improve quickly and do NOT care about their patients needs - AVOID in all cases

My family is very grateful for the care our grandmother receives here. The staff is kind,…read moreattentive, and truly treats residents with respect and compassion. The facility is clean, and communication has always been great. It gives us peace of mind knowing she's in good hands. Highly recommend!

My Grandmother was a client at MDLC rehab for 5 weeks. During her stay she was attentively cared…read morefor by the healthcare team which included nurses, aides, and physical therapists. The newly painted facility interior was clean and not cluttered. Moreover, it had a normal scent and NOT the skilled nursing facility odor. Grandma had a pleasant stay there while she regained her physical strength and ambulation. Thank you to everyone who provided care for her.

After knee replacement, my sister was sent here for rehab. We met Julie Flaminiano and she helped…read moreus so much! She was so kind and professional to both me and my sister. She made herself available to answer all our questions. And she provided the very best service for my sister. Even after we left the rehab, we still had questions and Julie answered them for us. And continues to be a source of information and help. We are so grateful for her.

Reposting pictures of patient at Westwood who suffered injury within 24 hours of intake. Patient…read morefell backwards on head ...wound unattended for 4 hours. Overworked staff did not respond when patient accidentally missed the commode... despite several calls to front desk. The feces on the floor was not removed for six hours.