I could have sworn I already did a review of this theater...? Oh well. Not quite as crowded as, say Easton or Marcus theaters, I actually enjoy this movie theater over others. First, it doesn't seem quite as crowded as others (i.e., Marcus Theatres and Easton AMC). A lot of perks: - Smooth leather high-back chairs that recline a bit further than many others - EVERY arm rest retracts up (take note Marcus!) - Great stadium seating - Fast, efficient customer service at the ticket and snack counters - Great ticket prices ($2-$4 less than competitors!) - Monday is Senior day ($5), Tuesday is $5 general admission ALL day - Plenty of parking - Yes, this one has Ultra XD screens, too read more

Employee was obviously bothered I used change to pay for a large soda even asked if I had any other form of payment. Didn't realize it was so hard to count $7 in change which was mostly quarters and dimes. Maybe don't get a job in customer service if your gonna get pissy over counting pocket change. Honestly made me feel like they were gonna deny taking my money because I didn't have a more convenient way for them. This was my last straw and probably won't go to theaters ever again because between the employees and then dealing with the masses attending it's just not worth it anymore. read more

Me and my friends went to a theatre, payed for our tickets, and had a trusted adult to watch Chainsaw Man. However a worker in a rainbow spinny hat kept intruding on our experience. We were accused of taking photos however my idiotic friend forgot to put his phone on silent and it simply looked like we were. So we were wrongfully kicked out and didnt even get a refund. We only watched around 30 minutes of the movie. Never coming back going to the place I know best, Marcus Theatres. read more

Great theater with awesome screens and sound. Staff is very nice and popcorn is awesome!

Very clean! The only theater we go to now. The seats lean back and they're super comfortable. The biggest plus to us is cleanliness, but our second favorite thing is they provide booster seats for small children. It made such a positive difference in our 2 year olds experience once we realized they had them. Before she was too small to sit back in the seat without it trying to fold up on her. I highly recommend this theater!! read more

Clean, easy to get in and out of seats and they have handicap seats . Food is good. People are respectable to you and helpful at ticketing line. read more

Great comfortable movie theater. Seats are leather and very comfortable. Screens and surround sound is great. Food & Drinks are a bit on the pricey side but the quality of the theater is worth it. Typically always watch movies at this theater with friends read more

This place is decent. Prices are good at 6.50 a ticket when I went. My only complaint would be the distance from theaters to bathrooms. They need a bathroom on both sides of the building. read more

I really like this movie theater. People say it's pricey, but with movie theaters you get what you pay for. This is a truly nice theater. The seats! They recline so far I thought mine was broken at first. I love how comfortable they are. The sound level is actually appropriate. I'm glad to find a theater that doesn't deafen me. Despite what my wife thinks about how well I listen, I don't need 110 decibels of sound to hear. Excellent job. The concessions looked great, but I had just eaten. Prices were a bit high, but expectedly so. This is an overall very clean, sleek new theater with many screens. Worth the price and the trip. read more

My wife and I bought tickets for I Can Only Imagine. We had to wait in a line in order to go in, since it had just came out and it was sold out. There wasn't anyone there at first, until a gentleman came up and started setting up the ropes to form a line. There was a group of 5 women ahead of us, so we thought we would be able to select good seats to view the movie. We purchased the tickets electronically, so the gentleman scanned my phone and then printed paper tickets. I don't get it. I thought the purpose of the electronic ticket was to replace the paper ticket. Oh well, I digress. When we entered the theater, we discovered that a man did not wait in line and was saving an entire row for his group. We thought about going out to see the manager, but took the high road and sat somewhere else. You would think if someone was holding seats for you that you would get there early? Heck no...these people came in during the previews. If Cinemark had reserved seating, this wouldn't happen. I like going to theaters that do have reserved seating. If Lancaster had another theater that did, we would definitely go there. read more

Great movie theater! Clean, Great customer service, Great abundance of snacks. Will definitely be coming back to this location.

Nice new movie theater, and just like the others have already said, it's much needed in Lancaster! The awesome rocking chair seats are superb, as well as the screen and sound quality. I also agree the concession stand could move a little faster. read more

This is a really nice movie theater. I love the seating way better than most. The movie theater had exceptional sound quality. I just saw the movie fury, so there was a lot of sounds like guns and tanks going off. Also a lot of background noise. The ticket was slightly cheaper than other theaters. They had all the snacks you think a movie theater would have. I would definitely go back or tell friends to go there if they want to see a movie. 5 stars. read more

Super nice new theater in Lancaster and we sorely needed it!!! Modern design and layout and he XD screen/theater is da bomb! The seats are amazingly comfortable and they rock! What more could you ask for?!?! I personally think they should've built a larger theater with more screens but meh it wasn't my money they were spending so what do I know? The achilles heel and the sole reason for the 4 star rating instead of 5 star lies squarely with the concession stand. They were totally understaffed for whatever they thought they would have traffic wise today. Two employees working taking orders and then they had to fulfill those orders. The line we chose we stood in for over 12 minutes while the gentleman took the person's order and proceeded to make the milk shake and the rest of the order. Not even a recognition from the employees. We skipped line because the other employee had nobody in her line now. We were not asked or waived over she just sort of stood there probably hoping we didn't notice her. Now in front of new line and it still took over 10 minutes to get a hotdog and a drink!! The theater was not even close to half capacity. I'm not sure they could handle a full crowd. So if Cinemark reads this please have more people working in your concession stands. We were almost late to our movie because it took soo long to get a snack. Love the theater and will be patrons so please adjust your staffing model lest we be forced to sneak in our own snacke! What who does that?!?! read more

Cinemark River Valley Mall and XD - Cinema Near Me - Lancaster, Ohio

Nice place but kind of expensive but that's the way movie theaters are going now days

First time and it was great. The rocking chairs are really nice. It was much needed for Lancaster. :)

Very pleaser with this theater. Seats very comfortable and sound is great. Very happy they have come products and lots of choices for snacks. All the newest released movies are playing and have many times to choose from. Restrooms clean. Like that there is such a nice theater in Lancaster. read more