Awesome tour company! Carlotta designed a bespoke tour for…read moreour wants - it was fabulous. And so reasonably priced. Highly recommended.

Alice was an amazing tour guide and I highly recommend her. I was in studying in Milan for four…read moremonths before going on a tour with her, and she showed me sites that I had never previously heard of. I regret not touring with her as soon as I got to Milan because she made my time there much more enjoyable. I did both a walking tour around the city center and two tours of the Last Supper with her. She is extremely knowledgable the Last Supper - I could not imagine seeing da Vinci's work without her explanation of it. If you're in Milan this tour is a must-do!

Be careful to read the fine print of your tour booking and ask questions before paying. I booked a…read morepricey private tour but due to airline changes, I had to modify - there was no availability for a different time or day. Although a private tour, it was apparently not a private tour that fell into the 50% refund category. So, an unfortunate and bad experience not of my own making. The customer service was less than helpful, did not attempt to accommodate in any way.

Absolutely brilliant personal tour with Giacomo today. Easy to arrange and cover payment, great…read morecommunication before the tour and then we met up on time at the right spot. There was no communication boundary at all, Giacomo was friendly and personable. Giacomo and I spent three packed hours together touring the best spots in Milan including the Sforza Castle, the Galleria Vittorio Emanuele II, the Duomo and more. Along the way, interesting sights were pointed out that I would otherwise have completely missed. We did not stop for lunch or snacks, but the best restaurants and little grocery spots were pointed out including the gelato at Ciacco and the cheese at Peck. I had an absolutely fantastic time and rate this as five stars. [Review 10687 overall, 455 of 2019.]

My husband and I had only 2 days in Milan en-route to Cyprus and boy did we make the most of our…read moretrip! Thanks to Giacomo and his wonderful tour of the city, we felt so much more satisfied with the little time we had in Italy and enjoyed it so much more. When he first told me the WALKING tour was 3 hours, I thought, wow, is that nearly enough time to see the city on foot and thankfully it was. Just enough to see the castle, the famous Brera district, the City Center, and lastly the Duomo cathedral. Giacomo kept us highly entertained with his skillful knowledge of the city, it's rich history, it's current status and even tips on where and what to eat to get the FULL cultural experience of Milan. We were jet lagged and probably not the best guests, but he was a great communicator.... kind, friendly, great English, good listener. He even asked us which metrics we prefer for him to use! If you want to have a very PERSONAL tour experience and leave a city knowing so much more than a book or article can offer, I'd highly recommend Giacomo's Milan Tours company. We kept walking by the larger tour groups with their headphones and flags and thought, wow, why pay the same amount for such a lesser experience?!?!? I will be using Giacomo and/or his colleages again. Perhaps when we come back home through Milan to go to Lake Como.

Wow! All I can say is that this is an absolute must do if you are visiting Lake Como!! We did this…read moreprivate boat tour of the lake for an hour on the day we arrived and it was the best part of the whole trip. The boat is gorgeous, we were greeted with champagne. And got to explore the lake and see all the different villas. Our driver didn't speak the best English but he was so sweet and took so many great photos of us and play THE BEST MUSIC!!! 10/10 experience. It is pricey, but worth every penny.

These guys were amazing and professional. We had a fantastic experience. We were in Italy…read morecelebrating my parents 50 wedding anniversary. Taxi boat Varenna really did it up right. Everything from the wood trimmed boat, chilled prosecco, to the Andrea Bocelli sings playing in the background. It was truly an amazing experience. Luca was funny and informative and balances out the right amount of commentary to go along with our 1hour tour. I highly recommend and thank them for a great experience.

Using Viator, I reserved the "Skip the Line: Essential Milan Tour Including Da Vinci's 'The Last…read moreSupper'" tour on February 13, 2024 for our trip coming up in May of 2024. I paid the deposit and received a Confirmation number and a Book Reference number. 10 days before my trip, I received an email informing me that my tour was cancelled. No reason was given. I contacted Viator and they could not give me a reason and could not find any tickets - everything was sold out through June. I contacted Veditalia directly and the responses from the General Manager were useless. This is the THRID time that VIATOR has cancelled our Last Supper tour in Milan, Italy over the years. THREE TIMES!!! We booked months in advance to make sure we had the tickets taken care of and now we have nothing. We called and Viator could not do anything.

Serena took us on the Best of Milano Tour (in English) on Oct 31/19. She is a proud Milanese with…read morea deep knowledge of the city and Italy. English is excellent and our three hour tour was worth every penny. I strongly recommend this tour as a 'first stop' in Milan, and then use it to help plan your next visits!

We took a bus tour in Milan two days ago. I changed seats twice to find one where the audio track…read moreworked. I finally got a clear one. Probably 70% of the tour was devoted to scratchy music. When we did get audio guidance, it was out of sync with the tour, so we had difficulty figuring out where we were and what we were seeing. Unfortunately, there was no person handling the tour who could explain what we were seeing as we approached, and answer questions. As I expressed to my partner, I'd have gotten more joy had I simply lit a 50 euro note on fire and watched it burn.

What a complete waste of money. Today I took a ride with them on one bus that had their logo across…read morethe window making it impossible to see the city. Their audio track was not set correctly to the point it would say things like "on the left at #41" and I would look and we were at #49 and going up. So you're telling me about something we already passed. I missed it. Thanks. Switched to another bus to see a different part of the city and get a better seat to discover 1) same problem with the audio we were 2-4 min past things when the audio told us about them. 2) the bus went off the route and the guide wasn't sure why so we missed some sights. Then 3) the air conditioning didn't work. It was 34C (93F) and we were in traffic so it was a sweat box. When I complained I was told "well this bus has a problem with its system" stop talking. Do not put us on a bus in this heat that you know doesn't have working AC. Still I was told "it's not our fault it's the bus" I'm sorry whose bus is it? Oh yes yours. Am I blaming you the tour guide? No. Am I saying your company should know better and do better? Yes. Do not use this company. Absolutely a waste of money. I got out and paid for a taxi to somewhere else in the city to see sights.

Don't understand the negative reviews, because our experience was seamless and absolutely amazing…read more We got there about 15 mins early and we were immediately given a run down of the boat, a map with some highlights, and set loose on Lake Como for three hours. When we were done, we docked the boat and were on our way. I cannot recommend a better way to see the beauty of Lake Como. This was the best way to end our time here. Highly recommend!

Perfect ! Super easy, kind staff, great boat... don't hesitate. Good advice on places to visit,…read morewhere to swim. Wonderful day on the water. Perfect ! Super easy, kind staff, great boat... don't hesitate. Good advice on places to visit, where to swim. Wonderful day on the water.

An easy, relaxing yet exhilarating way to see Lake Como! We did their tour of the lake and will…read moredefinitely recommend it to anyone who wants to see the highlights of the lake. We customized the tour and for 8 people it came up to 350 Euros. The tour boat picked us up from Varenna, and proceeded to go by Bellagio, Menaggio, George Clooney's villa (haha...he was still with Elisabetta Canalis during that time), and then dropped us off in Como. The tour took 2 hours total and was worth every penny! Make all reservations through their website. Luca Valsecchi, our tour guide and captain, was very friendly, spoke excellent English and was knowledgeable about all the places that we buzzed by. I wish I could remember some of the stuff he talked about but I was enjoying just looking at the water, hills and villas that I was spacing out most of the time. Check out the pictures!