I chose to support my local business despite knowing I was overpaying by $100 for the same battery I could've ordered online shipped for $125. However, after paying with a debit card, I noticed an additional $7.46 deposit/processing fee--which should not apply to debit transactions. Retailers are typically responsible for covering those costs, not passing them on to customers, especially when you're already significantly marking up your merchandise. This felt like a greedy move and completely unnecessary. That extra charge small as it may seem You've lost a customer and earned a negative. And battery doesn't seem new has scratches on bottom and sides most likely refurbished sold as new. "They likely avoid accepting credit cards because they're worried about chargebacks. If their service is truly legitimate and they stand by it, there should be no reason to fear credit card payments especially when they're already charging additional 'deposit processing fees.'" read more

Circle Cycle - Motorcycle Repair Near Me - Ridgefield, New Jersey

Very scummy people, and the owner Freddy was intoxicated and started a scene with me over requesting service on my bike They will talk down on you and over charge you, save yourself the headache of coming here read more

The owner is an awesome guy, they are fair and reasonable. I recently got a set of tires and a set of tires mounted and balanced. Had zero issues, will 100% be continuing my business here. Small shops don't exist anymore. Support your local small businesses!!! Sal g read more

Circle Cycle - Motorcycle Repair Near Me - Ridgefield, New Jersey

I've gone to Circle Cycle since the 1980s when it was owned by Peter and Kevin. I had bought helmets and gloves and a carb synch tool from them, in addition to having service work done on various metric bikes. when I got my Harley with extended warranty and service plans I didn't use them any more. And I no longer worked in the area so I didn't stop by either. But recently I became aware that Kevin and Peter had sold the business a couple of years ago and i wanted to see how they were doing. I stopped down and had occasion to talk with the owner (Mrs. Owner). First, they remodeled the place and they really made some welcome changes. They have a real garage door on the side into the shop and the showroom is laid out much more efficiently. I was impressed with her approach to the changing situation of parts availability and the motorcycle market in general. Later, her husband came in . He's the chief mechanic and I had a good conversation with him. He rides a vintage Harley. They have more lifts than before and we need these independent shops, especially for our older bikes. Take a ride down there and visit. If you're not having your bike serviced there, you really should consider it. read more

This is the best place to go if you live near it. I go to cycle gear to try on different helmets , goggles , etc. I purchased a lot from them plus had tires installed . read more

I'm new to the area. This shop made me feel at home with their hospitality and warmth. They got the job done - very quickly and very well, while being super accommodating to my schedule when it was my fault for running late. Plus Freddy and Natalia are just very easy to talk to. read more

today 7-26-24, went to circle cycle for needed battery terminal fasteners -to hold the wires onto the bolts, do not remember the women's name at the counter that helped me -she was so nice and understanding which may of been one of the owners. I happen to meet the man i spoke to about what I needed he greeted me with the best old school way a appreciative hand shake. I have known about circle cycle for years if ya need a good honest repair circle cycle is that kind of place ,in closing their style and patronage has not changed one bit ,thanks again circle cycle . harry Henion read more

Circle Cycle hands down #1 repair shop in the county. Trustworthy and responsible ask for Fredy. He will make it happen. read more

Circle Cycle - Motorcycle Repair Near Me - Ridgefield, New Jersey

Kevin is always there when you need help with anything bike connected. I have been taking my bike there for 14 years and I am never disappointed with the work performed.. read more

Circle Cycle - Motorcycle Repair Near Me - Ridgefield, New Jersey

Best motorcycle repair shop i have ever dealt with even delivered bike to my house on Sunday when they were closed. Prices are good work is excellent If you need a repair on any bike old or new, I highly recommend Cycle Circle. read more

Let me start by saying in all capital letters STAY AWAY. The owner is an entitled prick. He's a thief and snake and the guys that work in the shop with him are even worst. They act like they are your friends even speak to you in Spanish if they notice you are Spanish, but are there clearly to take your money. Trust me don't even bother going there for an oil change they will try to say that your bike needs way more than that. Anyways, sorry bout that let me explain what happened to me. I needed a part for my bike that needed to be special order. Before that I had already done the rear tire balance and everything for almost $300 bucks. But anyways wen I went to pick the bike up finally! Took for ever. The guys there convinced me about this rear bolt thing I needed and that I should order it now. So we did. This was back in June of this year. I left them $50 deposit out of my own kindness, which now I regret and see it as plain stupid of me. Because I got to the shop today because I 1. Got tired of waiting 2. Sold the bike 3. No longer care for their service and lack of professionalism. And tried to get my $50 bucks back. To which I immediacy got bashed on by the owner and the other idiot that was there, that they don't do refunds. That is COVID blah blah blah. Point blank if you were a legitimate honest business you would've relate and clearly see how the customer has that right specially in this case and you should've just given me back the money. Is $50 bucks come on. Business is on a decline believe me folks and right now they are just out to get your money. STAY AWAY. You'll thank me later. Yea they kept my money. The part, which apparently is there, why they never called me or got back to me God knows, but yea. Miserable people/business will get theirs, and trust me I know I'm not the first one this shop try's to rob. Or should I say robs. Because that's what they did to me. P.S. NO STAR. STAY AWAY read more

I went there for a oil change one guy said I. re did your. Whole front end and had everything out. "Wish I took a picture. Everything was out changed all the gaskets everything " the guy Freddy Take my bike home. Rode it once found anti freeze in the oil tank. Then I called back talked to another guy "Kevin " he said oh by front end I meant just your forks for and then my kick starters snaped they said it was cause of loose bolt. So. For 900 dollars had for seals changed. And a oil changed colent put in I will never go there again there is anti freeze in my oil now So you want to get robbed go there and get lied to and nothing gets done go there read more

These guys graciously held me down in a big way. My brother and I were riding to bear mountain from where we live in Brooklyn when a little mishap at a gas station left me with a broken left side rearset. I quick search on yelp showed this shop to be the closest repair option. I limped the bike a few miles with one peg missing and arrived at the shop safely. I assumed that they would not have an exact replacement part in stock, but the guy was extremely helpful and spent a good bit of time searching through bins of used parts with me. Eventually, we cobbled together a few pieces that could bolt up to my bike well enough and to get me home. In short, the guys were friendly, communicative, and even though I was up shit's creek without a paddle, they didn't gouge my wallet just cause they could. In fact, my bill was about half of what I was hoping to pay. Thanks Circle Cycle! read more

Kevin Gray has been running this place for 30+? years. Awesome client service! I went in with the most unusual request: "I'd like my not-very-well-maintained dusty Yamaha Road Star warrior 1700 cruiser to be serviced, and ready to be sitting inside a hot shipping container for 8+ weeks to be shipped to the UK! But I'd like that done in 24 hours!" (Yes he thinks I am insane, I know I am insane) He helped me figure it out. Strong fuel stabilizer. Almost empty tank. WD40 coat to the chrome. He got it shipping ready in a day, ready for the shippers to pick it up! read more

My husband Frank has been a customer of Circle Cycle for over 30 years. He's had annual maintenance and repairs done, new exhaust system, saddle bags and a sissy bar installed on Hondas and Harleys. NEVER AN ISSUE, HIGHLY RECOMMEND! read more

Cool little bike shop. Nice guys. Very knowledgeable. Not a lot of inventory, but what they have out is pretty cool. They can order parts if you need something for your bike. read more

You get what you pay for. Kevin is very knowledgeable and has helped me out a bunch of times, he recommended the cheaper fix first before I threw more money into the bike for no reason. 5 stars in my book. Thank you circle cycle team read more

I've been riding sport bikes for years. When I moved to NY, I was looking for a place that had some parts in stock and could change my tires for a decent price. These guys are awesome and very friendly! Great place! read more

AVOID this place like the plague! They used inferior steel braided lines on my CB750 and it spewed brake fluid all over and lost pressure to the front brakes. They also didn't tighten up the AXLE NUT on my YZF600R which I noticed while riding in the GSP! Thanks for almost killing me twice fellas! Good thing I have an awesome guardian angel. I'll be doing all the repairs on my bike(s) from now on or take it elsewhere, spank you very much. Only reason why this place is so busy is because there's no other bike repair shops in the area. So if there's anyone out there reading this who actually cares about safety and was thinking about opening up a motorcycle shop in Bergen County, please do so!!! You are guaranteed to get serious business! read more

These guys are the greatest! I've been going to this shop for years, and I recommend it to everyone I meet. Kevin is the more customer service aspect of the business and he is extremely knowledgable and helpful when it comes to getting the parts of service that you need done. Peter is a motorcycle genius - I've brought in my bike which was having all sorts of trouble running and starting etc - he listened to the engine for about 10 seconds and told me 'it sounds like xyz is the problem' - sure enough after disassembling the bike - that was the problem. Most of the time the work is done same day - the only exception would be something major (like post crash repair). If you make an appointment for your service they make sure to have the parts you need on hand so they can get the job done. My biggest fear is that one day they will retire - I hope this place is around forever read more

old school service -- which is a GREAT thing ! very reasonable prices, repairs get done right the first time, about the only "negative" would be lack of parking -- they are always busy, which means the lot is always full. read more

Called them up today to see if they had coolant in stock, which they did and were knowledgeable to tell me the difference between the two brands and when I got there it had a small store old fashioned style look to it but seemed to have everything you could ever need for your motorcycle available! Definitely shopping here again. read more

Act 1: The shop advertise "Polishing" - being a shop that repairs and maintains motorbike I figure it must be a place where chrome of exhaust system and anything made of chrome is restored to its original state; however my request for stepping into the shop was to inquire about whether or not polishing two small soup bowl made of bronze could be polished back to their original shiny look. At first, a young man said the polisher was out of town but he would find someone else to do it... and my first mistake was not to ask "how much" - as dumb as I was, I left the bowls in his care. Act 2: I came to regain possession of the bowls only to find out that they were somewhat better than before, by really not as shiny as bronze can be and that the young man did it himself. His primary job, I believe, is to finish high school and was there as a helper of some sort; anyway, when the time was up for me to pay... it was $90 - a polishing tool for jewelry cost about $35 on EBay or if would have cost me $25 at a jewelry store. Yes, I agree, I made a mistake - but it won't be hard for you to guess when and where I plan to buy my Harley when the time come(is near)... it won't be at the Circle Cycle of Ridgefield, NJ. read more

They have great prices, a knowledgeable and friendly staff, and a good stock of parts. They replaced my front tire a while back when I ran over something that pierced two holes in it. I had tire protection they took care of all the paper work and the back and forth with my insurance. read more

This is my go to shop. They have done major work from replacing forks to minor body work and part replacement. All the guys here are very knowledgeable and willing to help. Usually they work on my bike the same day. I took my bike elsewhere and the other shop kept my bike for a month and a half without any work being done. I towed my bike back to Circle cycle and never using anyone else again! read more

Great Experience! I was in need of service on my VTX1300. Kevin was super nice on the phone and even more helpful in person. They serviced my bike and had it ready same day, but kept it for me overnight since I couldn't make it back that day. Needed new tires, and he showed me the different options and price levels, and still told me that based on my riding style that I don't need the more expensive tires. So happy this place is only a 12 minute ride from my home! Thank you Kevin, and I look forward to being a long time customer! read more

Ted's review is a fluke. Peter and Kevin are the absolute best. Service is awesome, parts are quality and if you've had a minor issue as I have had on quite a few occasions its not unlike one of them to simply look at the bike, fix it while you wait and off you go at no charge. I highly recommend Circle Cycle for all of your motorcycling needs. read more

Went to circle cycle and spoke with kevin gave me a great deal on a jacket very reasonable with prices good old school place. Very impressed will definetly be back for sure read more

Good guys. Brought it in my rear wheel that was giving me trouble and they helped me out on the spot free of charge. Was out riding a couple hours later. Will definitely come back whenever I need work done, parts, or riding gear. read more

These guys were very helpful and honest to me. I just started riding and I bought a beater bike for my first/learning bike. The bike had a few issues that I didn't see when I bought it, but they fixed it right up at a very reasonable price. They are very knowledge from what I can tell and super courteous. They are a small shop and they don't always have the parts so some repairs may take longer. Only thing that's keeping me from giving this place a 5 star is that I wish they would give me a quote before fixing the bike and billing me for it, but like I said their price is very reasonable, can't expect a huge bill anyways. Thanks Circle Cycle for being very honest with me! read more

few years doing there service, tire replacement, upgrades..they are great: quick service, always nice and great choice of everything