Came to this place to get some Ryobi Power packs replaced that were still under warrenty. The guys…read morethere were pretty cool and when we pulled up we were suprised to find out this was a bike shop. The guy there took care of out battiery problems and then we bsed a bit about bike. These guys seem to know their stuff, since dealers are always overpriced and for the work they do, i dont think i would mind giving these guys a shot the next time my bike needs something done i cannt do myself.

If youre having doubts about where to buy a new or used motorcycle, look no further…read more Jesse made my purchase of a used FZ8 quick and painless. I told him what i wanted, was shown the bike, and was signing paperwork on it and done in 30 minutes max. Great people, great parts department, and a very friendly place all together. I highly recommend coming here to buy, and will most likely be using them for my service needs as well! Thank you Jesse and the Hanover Power Sports crew!!!

Purchased a new motorcycle, brought it home and a fully charged battery would not hold a charge…read moreovernight and the quick shifter did not work. They came and picked up the bike to repair it which was appreciated. The bike was returned with a new battery but the quick shifter still did not work properly. It took many calls and follow ups and eventually when I received a response from someone they committed to pick the bike up again. They said they would get back to me with a schedule. More weeks of follow up and each time I talked to someone they said they were new and the previous person I talked to was no longer there. After about more 8 weeks, with numerous calls to them, the GM called and said his representative made a mistake and that he would not be honoring the commitment to pick the bike up. He stated that the coordination of the repair was my issue. I bought the bike for a track bike and lost the 3 months of the season because of this dealership. The sales team was completely disorganized during the sale, the repair department was slow, incompetent, and unresponsive, the general manager was rude, unprofessional, did not stand behind his team, and did not care about the customer. Overall, I feel this is a horrible dealership to do any business with. They only positive experience was the driver who picked up the bike was a super nice guy!

Visited again for more work on my car. Impressed again with the quality of the work and their…read moreprofessionalism. I highly recommend these guys for repairs to your auto or motorcycle.

Joe is a nice enough guy, but do not have him work on any big projects or classic cars. He took in…read moremy 1965 Mustang saying he could finish it in 6 months or so. 18 months later it was half done and I needed to take it to someone else to finish. He lost my rear windows which cost me over $1000 to replace. In addition, the undercarriage had gaps that you could drop your keys through. To repair I had to remove his undercoat and patch the holes at a cost of $800. Plus there were several drips in the paint job. My biggest problem is he refuses to return my calls that help me out. I'm out over $1800 and am furious. Not a good businessman.

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

It all started when I brought my Bianchi to Bike Land to have it tuned up. As I walked in I was…read moregreeted by Vincent who said he would take care of my bike. I thought that would be my final run in with Bike Land but boy was I wrong. As things continued on I realized I would a bunch of other things that I would need and Vincent was there to help. He helped me order panniers and racks. He custom fit my front rack and had to send back the panniers as the company had sent the wrong ones. He took it into his own hands to order everything for me and was a huge help. I have had many negative run ins in bike stores around NJ but Bike Land was quite the opposite, Vincent is a knowledgeable positive influence ont the store and all that walks in. Just hope that he does not get snatched up by a competing bike store. Thank you Bike Land and Vincent for all your hard work on my bike, panniers and racks and anyone who has any biking issues should stop by Bike Land.

I have been using bikeland for tune ups and repairs for a number of years now. They are friendly…read moreand helpful and very competent. I trust them. Their prices are reasonable, and on one occasion, they quickly fixed an issue for no charge. The owner gave me valuable advice on where to get a trailer hitch installed. They have kept me riding. Would highly recommend.

The staff at Urban Cyclery is nothing short than exceptional. I stopped after a recent trip to my…read morefirst ever cardiologist appointment at age 52; extra weight on and a former daily cyclist, NYC bike messenger in the 1980s, I'm a lifetime fanatic who realized that he needed to get back on track. I was curious about e-bikes, and Ossie the most excellent friendly mechanic I've dealt with, helped me with my decision with a test drive in the rolling hills of Maplewood! I had such an amazing ride, it re-sparked my passion for cycling, after that ride I bought in 2 of my bikes for work there and they are both riding fantastic, the work they do, helpful advice, friendly warm demeanor, all ushered in a new era of my cycling that I now have passed down to my son, we go on rides every other day, and his enthusiasm has created an even stronger bond. I am so grateful for these guys at Urban Cyclery, they are a real asset to the community.

A beautifully curated selection of bicycles and e-bikes, a bright and welcoming space,…read moreknowledgeable and helpful bike professionals and a convenient location on Springfield Avenue make the Urban Cyclery Shop an absolute local treasure. The clearly advertised levels of bike service on the wall behind the register, which range from a straightforward tune-up to an annual maintenance plan for those "hammers" who ride their bikes hard, offer a great variety of options depending on how much (or how little) you plan to ride your two-wheeled steed. Although I only stopped in to check out kid bike helmets and to buy an insulated water bottle, it was a wholly positive experience. I can't wait to bring one of my neglected mountain bikes here for some pampering!

Nothing but Nice people over there and great service. Any needs for your bicycle they will make…read moresure it's done. They are the absolute best hands-down!

Great service from experts!! Really appreciate their knowledge and expertise- highly recommended!!!read more

Awesome bike and a great shop! Thank you, Nico, for taking the time to explain the ins and outs of…read morebikes. I didn't know anything about them, but I wanted to get into the biking world. You were very pleasant, knowledgeable, and patient. Thanks again for all your help!

Knowledgeable, friendly, helpful - got the bike I asked for at a respectable price, and the service…read morethey offer on purchased bikes is very handy. After riding, there was an issue with the derailleur, and I brought it in, fixed it in about 10 minutes, and now I'm back to riding. Will likely stop by again in the future if I want to get a faster road bike!

I like the store. Nice selection and en excellent customer service. I am returning customer. This…read moretime I bought Tern Link D7i. I wanted a very specific bike, which had to be ordered. I got my bike in less than a week time. I love my new bike and I will be back at the Diamond for all my bike needs.

The employees at Diamond Cycle truly care about their customers. From e-bikes, road bikes or…read morewhatever you could need, they have the quality brands that you need.

Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.