Bought a 2026 xsr900 from here. Motorcycle Mall gave me the best deal. No high pressure sales for…read moreextra stuff from the finance people. No bait and switch. I've had some bad experiences with purchasing at dealerships in the past. This was the most straight forward, no bs deal I ever did in my life. Thank you!

I purchased a Vespa from salesperson Michael and was told it would be delivered the same day or the…read morenext day. It has now been a few days, and I still have not received the Vespa or any update. I've called and texted multiple times with no response. This is very concerning business practice. The dealership received payment, yet I still do not have what I purchased or a clear timeline on when I will receive my Vespa. Communication and follow-through have been extremely disappointing.

It really doesn't get better for a service repair shop.... Gerard is excellent, he takes his time…read moreexplaining everything to you and recommends whatever you may need based on your preference and riding style ( and he is more on the conservative end, won't make you spend money you don't have to, even if you want to!). I really enjoyed working with rolling thunder. They installed a full stage 2 and did it quickly and did an excellent job! Gerard even called me later in the day to see how the bike was running. They really do care about their work and their customers, glad to have them close to home.

Even though this shop has been around since the 80 s This was the first time I used them to replace…read moremy tires , and all the reviews that this shop received are true. Though I got quoted for less from other shops for the same service, I felt more comfortable with rolling thunder than others. I gave them a try and I was not disappointed. Gerrard was honest and took time to tell me what needed to be done and explained to me why they needed to be done. No wonder, the shop is still around today. ROLLING THUNDER CYCLE will be my go to place for my bike from now on. Mayid

Very cool MC shop. Massive workshop for repairs and customization. Creatively designed showroom…read morewith a gift shop featuring some pretty interesting items and clothing. Assortment of unique customized bikes on display. Eric, the owner is super friendly and accommodating. Blue, the pit bull and store mascot is super chill and cute as hell. I plan on getting some work done at Tribal Iron soon. Check it out.

I needed to have a front tire installed on my victory cross country. The 2 other bikes shops in the…read morearea could not do it. Tribal choppers had put on a rear tire for me before. I called Eric from tribal and he said they were extremely busy. He was able to fit me in and I had my tire installed and the work was completed on time and at a very fair price ! I would recommend Tribal custom choppers to everyone who needs to have work done on their bike. They do fantastic custom bike work as well. THANKS Eric Joe T.

Went in to purchase a new dirt bike, cash. 1. Cant access any of them to get a good look. 2. Not 1…read moreif the sales people asked If we needed help, not 1. So they just lost a sale and more because my buddy was gonna do the same thing in 2weeks. Who runs that place? The parts guys were the only ones to ask if we needed help. So I would get parts from them but never buy a bike there.

Pump the sports cycle was amazing. Everyone's so nice. You called the parts department and they…read moretake their time with you even on the phone and you're not there to help you out. Amazing and the sales people are so nice and great in the shop do amazing work keep up the good work pump the sports center. I'll give you five stars all day.

Irresponsables Mal trabajo…read more Ladrones Me dejaron esperando más de una hora y no respondieron los msj

These people are the worst call them and told worker I was dropping off bike left all my…read moreinfo...they never called me after 3 days I called them they never even took bike in the shop it was still in front of business.he said I didn't leave a deposit...so no call...I told them I was paying in full Very unprofessional very rude...NOT HOW A PROPER BUSINESS WORKS...THIS PLACE IS HORRIBLE...STAY AWAY

Delivered my unrestored original 1969 corvette for three simple jobs. 1) clutch replacement 2)…read moredistributor recurve 3) carburetor tuning. Was invoiced by Mark Spencer for over 15 hours for clutch replacement which is 5 times the book time. Immediately (while leaving the shop) the clutch release bearing was squealing, linkage was maladjusted, and obvious odor of clutch material. Owner destroyed an original distributor during recurving, which was restored and blueprinted 2 weeks prior. Mark was aware. Also Terminally damaged a valuable original distributor cap, and fried the original Delco B-R 270 ignition coil. Immediately leaving shop, car would not accelerate past 4500 RPM. Mark was made aware. Carburetor on car was original professionally rebuilt 7029207 Quadrajet. Mark said he made adjustments, and stated whoever rebuilt carb doesn't know anything about quadrajet carburetor. A simple google search of "Lars Quadrajet" proves otherwise. Car performed much worse than initially delivered. Update: Car was brought to a reputable mechanic because Mark was refusing phone calls and emails. It was discovered the clutch release bearing was incorrectly installed on the clutch fork, pilot bushing was incorrectly installed. Flywheel was destroyed by heat cracks. Total time new reputable shop took to for clutch replacement was 3.7 hours. Mark billed 15 hours. Distributor and carburetor was mailed to CA for second opinion. It was determined while Mark attempted to recurve distributor, the breakerless system was fried, resulting in excessive current. Therefore, fried the module, destroyed original distributor cap related to arcing, and made the original coil unusable. While in possession of Spencer Cycle the steering wheel locking plate was broken, half shaft bolts were not torqued to spec (bolt was missing and others hand tight). Mark made one attempt to revisit the clutch issue. When he was moving the car in the shop he out loud shouted "the Linkage adjustment is F*cked up, Fredo (shop mechanic at Spencer Cycle) has no idea what he is doing". While on lift Mark sprayed lubricating oil as if that "adjusts linkage". Also he observed the loud squealing of the release bearing. Picked up the car the following day and all problems persisted. My father was with me as witness. As mentioned earlier, another shop this week performed a new clutch replacement and attached are photos of the flywheel and bushing. Important to note: he does not carry Shop insurance Over $6000 in vehicle damage to the car while in possession of Spencer Cycle Shop. Mark is made aware of everything. Never offered to cover the cost of damages he directly caused himself.

This place is great! John in parts was amazing. Helped me with a part that has been impossible for…read moreme to find. I would highly recommend!

my experience started off via SMS Text the a few calls back & forth. Frank gave me the best…read moretrade-in deal on my bike in the entire Tri-State area! I'm happy with the deal and truly enjoyed the 5hrs round trip ride to get my new to me Harley

I brought my 2018 Triumph Street Triple in for its 6,000-mile service. I texted about a week…read morebeforehand to set up an appointment and the process was smooth and painless. Matt was very responsive. When I got there I went over to the service counter and Matt was quick to help me. They took my bike in right away and Matt told me that the service would take about 2 hrs. While working on my bike they noticed some lights weren't working and Matt made sure to come find me to run it by me before they went ahead and did anything. They also noticed my front tire was on its last legs so he cut me a deal on a new one. Prices are fair and the service is friendly and excellent. I'll return for any of my other motorcycle-related needs.

I love the Harley Davidson stores. They are clean. Well organized and have a great vibe. The staff…read moreis friendly. Coffee bar has people sitting chatting. Also outside some bikers were sitting. It's a culture and the store sings of it. One day I will own one.

What a shame. I've been coming here since 2011. Took a rider course, bought my bike from Rosco,…read moreserviced my bike over 6 times at this location and did MANY custom modifications here. On Monday I went to buy a battery tender and battery. Andy and the nice young lady agreed that my battery was probably dead. Andy said his battery tender lasted 20 years. Mine was only 9 years old. So I bought the battery tender and a battery just to have. Turned out, it was just my battery tender that was broken. So I went to return the battery today and they wouldn't take it back. Joe Bamberger and I almost got into a fist fight over it while Liz DiGennaro ran away. I'm not even mad at Joe. I'd be miserable too if I worked for Liz. I was always forced to write positive reviews on google by Lisa. Funny because I only went on Monday because Morris Plains was closed. I felt bad vibes when I walked in there that day that I purchased the two items. And I felt the same way today. They must be hurting for business. No customers were in there both days. They couldn't take back a brand new battery that cost $149 lol. I'm one person. This is an entire store. $149 should affect me more than the store. There is no sign that says no returns are allowed. All sales are final. Only on the receipt! The receipt comes after the sale. The customer should be notified BEFORE the sale. Joe screamed I don't have to tell anyone anything. Ya right. Tell that to my General Counsel. Vibes don't lie. This location will be out of business in the next 1-2 years. Go to Morris Plains! And please do not contact me Bergen County Harley. I don't want an apology or gift card. You'll never see me again and I'll spread the word. And sorry Barbara, I like you, but I will be canceling my insurance I've been buying from you since 2011 as well.

This will be my second review for what I believe to be the best motorcycle dealership I have ever…read morehad the pleasure of dealing with. If you want quality custom service and to be treated like family, this is the place to go. I have over 40 years of riding experience and highly recommended this place. They sell every brand and will find the bike you need one way or another. Love this place!!!! , Jorge M.

Seems like most of the 5 star reviews are people who bought their first bike from them or are new…read moreto riding. You had a positive experience because Sean is a SALESMAN, period. He's slick talking and he's always 'giving you a deal'. I had a small throttle cable issue on my 03 Bonneville that only required taking the tank off and adjusting the position of the cable. I couldn't do it myself because I didn't have the tools to do it. Sean said they'd knock it out real quick and 'give me a deal'. When he handed me a bill for $280 I reluctantly paid that knowing I'd probably never come back there again. Also, next time I went to take my seat off, noticed that both stock Triumph seat bolts were gone and they just threw on 2 different bolts that weren't even the same length. I did buy brake pads from them once and they didn't over charge for those. I did the brake pad replacement myself tho... So maybe, if you need parts, see what they've got but don't have them touch your bike. Don't get your bike inspected there either. They'll charge you double what it costs