Just got a new HVAC system installed from these guys! Super stellar work! Friendly techs, great…read moreservice, punctuality, and fair pricing. You can't go wrong!

I have been a customer for many years. I purchased my HVAC system from them and use them for…read moremaintenance as well. Fortunately, I have never had to call them for anything other than routine maintenance. The technicians have always been prompt and courteous and keep my furnace and AC running smoothly. Definitely recommend this company.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

Charged me $870 plus $106 travel to tell me my AC doesn't work. I knew that before they came out,…read morethen $6000 to replace it. Would not credit the me the new parts as once they open the box they consider them used. Then of course didn't leave me the (new/used) parts they replaced. More like theft than repair. Do yourself a favor and find someone else!

Fair pricing for top quality, energy star rated, Trane products. Their installation was prompt and…read moreprofessional. Andy and his team run a smooth operation! Andy installed a 97% efficient, 85,000 BTU, Trane Furnace, and 13.8 SEER, A/C 2.5 ton coil. Furnace and A/C install was one day. They were on time and did a very professional installation within four days of our quote. Our 21 year old system was not reliably heating our home. We we're blessed with a warm fall, and especially blessed by the team at ARP! We received a high quality, quiet system, known for reliability and value. The tax credits of over $2000, make our new HVAC system even a stronger value!

Contacted ARP about installing a home generator. Andy was quick to respond and very precise in his…read moreestimating and spot on when it came to the delivery and installation. From the trenching for the gas lines to the electrical hookups, ARP did an outstanding job. Not an easy installation, Andy and his crew worked quickly and efficiently. No hidden fees or surprises, I cannot say enough about what a professional and efficient organization this is. So as opposed to trying, I'll just attach the photos of the work they just completed and let you see for yourself.

Horrible owner - said I needed a new furnace because the part was not made anymore. It is made by…read moreFasco for 228.00 an inducer motor for Lennox. Never offered any help except to get a new furnace

Have used them for 20 plus years, and never had a problem they couldn't fix at a reasonable price…read more Just called them to install my WiFi thermostat and it was done efficiently. They also installed the air conditioning unit on my furnace the first time we used them, and it has been flawless since then. (Over 20 years ago).

Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful