I want to recognize the outstanding service I recently experienced at the Jack's restaurant in…read moreAdamsville, Alabama. A friend of mine had placed an order through DoorDash after not eating for a couple of days due to a painful tooth infection. Unfortunately, DoorDash mistakenly marked the order as pickup instead of delivery. After waiting more than four hours, she was told by DoorDash that she would not receive a refund, even though the mistake wasn't hers. I went to the Jack's location in Adamsville to see if there was any way to sort things out and spoke with the manager on duty, Leon Sumler. Even though the issue was clearly caused by DoorDash and not the restaurant, Leon didn't dismiss the situation or send me away. Instead, he worked with his staff to track down the original order. One employee even remembered discarding the pickup order just minutes earlier and retrieved the receipt from the trash so Leon could verify it. With that proof, he made sure the order was taken care of and made things right. In a time when good customer service can feel rare, it was refreshing to see someone truly care about helping. Leon and the team at Jack's in Adamsville showed professionalism and compassion that deserves recognition.

My parents was I ordered a BLT they did not put no tomato on my sandwich. Had good service a…read morewonderful lady at the drive-through window. Everything was good up until I tried to eat my sandwich with no tomato.

Great wings. The prices were reasonable as well. I'm glad I made the stop because I am a new fan.read more

The food was made fresh and was delicious on a Sunday afternoon. I had the 10 piece medium wing…read morecombo. The wings were not very large but they were good and the sauce had great flavor. Fries were fresh and they keep dry Cajun seasoning at the front, along with salt/pepper and other condiments. My wife had the steak hibachi with fried rice and it was delicious. They have juices from a dispenser available in addition to sodas and tea. Service was good. There should be a staff member wiping tables and cleaning up between customers but they were busy. Fast service, fresh food. There have been several restaurants in this location in the past years and all have failed. I would like to see this one succeed.

Food always great service like you want. Great music playing. Been going to Guthrie's since the…read more70's never dissatisfied

Welcome back to Gardendale! I had a box for lunch today and as will Guthrie's standard, it was…read morewonderful! For an opening weekend, the service was great and they did a good job remodeling the building.

I really like this location. They are usually pretty busy, but they always have good and quick…read moreservice. I did a mobile order and picked it up curbside. I was craving a snack wrap. When I arrived, the food came out hot with fresh fries. It came out within 2 minutes of me pulling up. The attendant was also very courteous and made sure my order was correct. I definitely will be using mobile pick up more often.

The service here is terrible. I've been a few times, and each time there is always a problem of…read moresome kind. I own a house nearby, but I live in Texas. I stay at the house when I fly back to see family, and occasionally decide to stop at McDonald's. On November 11, 2025, I stopped after I landed and went through the drive through. Perhaps I misheard what was happening, but the employee running the drive through kept asking questions I wasn't sure I needed to answer. When I asked for clarity, she became incredibly upset, repeated unrelated parts of the conversation to me, and then screamed "OH MY GOD" to me when I was confused. It was incredibly unprofessional, rude, and not customer service forward. I was put off by the whole experience, I will actively avoid this location as well as tell others to avoid it, and I hope the customer service is rectified. Until the employees are held to a higher standard and trained better, this will be the worst McDonald's I've ever been to. The interior was already closed, and it was myself and another customer in the drive through, they weren't busy, they were bored, and my experience suffered because of it. 1/10, someone needs to be retrained and reprimanded. And if you want McDonald's then you should drive somewhere they actually care. This location would rather see you spend money elsewhere, apparently.

JUST GREAT! Food is juicy, service is amazing and the people are so nice. I love the chicken…read moresandwich and the best part is...the vanilla milkshake

Granddaughters choice always. Good clean food. The service is fast in spite of line. We always…read more Goose to eat in car

I always stop here for my first meal whenever I'm in town. I ordered the "sweet & spicy bacon…read moreburger and it delicious. The service was quick and friendly especially with so many people ordering after the BAMA football game.

I stood by the online order pickup counter for close to 10 minutes waiting for them to bring out my…read moreorder. Multiple employees walked by and never said one word, no "can I help you?" or "your order will be right out." Finally I went to the register and asked the guy. He goes to the back, the manager points to where my order had been sitting on a shelf, and he bags it up and brings it out. Never again. Will go to CFA next time where the staff have people skills.

I was impressed with food and prices! Our order was taken immediately!! The food came out hot and…read morefantastic!! Great burger and fries! Will definitely have this again!

Went today for the first time. Very friendly and great food…read more Had 2 double stacks one with sauce and one plus (sauce & bacon) a regular fry and seasoned fry. Had to try the chocolate shake which was made while we waited with fresh ingredients. It was a really good shake. We will be back.

There I was one day just enjoying my morning, then a thought popped in my head. "You have a chick…read morefila gift card, you could get a sandwich, drink, and ice cream". I tried to ignore this thought but as you will see I failed miserably. As I couldn't resist the urge I ended up getting a spicy chicken sandwich with some BBQ sauce, sweet tea, and a small cone. All of it was delicious and I liked that the spicy chicken sandwich was actually spicy unlike a lot of "spicy" foods. I would say Chick Fila is the ideal fast food restaurant, if you have to get fast food that is. This particular location is very fast even during peak lunch hours which is quite impressive. Overall, a pleasant experience especially with a gift card making it practically "free".

I ordered the spicy deluxe sandwich meal from chick-fil-a with a cherry coke and large fries. I…read morelike spicy food but nothing too crazy, so this sandwich is always a good choice with their sweet and spicy sriracha sauce it is always a great meal. The service is good, when you order at UAB it takes a longer time to pick up but it's the only chick-fil-a on campus and it's a popular restaurant franchise so that's to be expected. If you order at the Hill Student Center, the ambiance is a little crowded but nothing too crazy. You can just wait somewhere in the hill and get updates from the GrubHub app.

Came to get some whole wings to go with sides that we had at home. They don't have the cost of…read morewhole wings only listed. Turns out, 15 whole wings only was $26. A bit steep in my opinion but I carried on. The wings were small to medium size. They were cooked golden and crispy. I really like the food here. It's always correct and cooked fresh. But I'll stick to the combo specials from now on, since they offer more bang for the buck! Oh, and there is no sitting inside. Food is to go or pickup only.

I always enjoy my visits here. The staff is friendly and the food is always fresh. The wait is very…read moreminimal and they have great combo deals. During my last visit, I ordered the 10 piece lemon pepper wings combo. I have always found that it is better to order the combos here, because you get a better value than just ordering the items separately. There were a few people ahead of me when I stopped in and I waited no longer than 3 minutes to place my order. Although there were about four or five people ahead of me, I was still in and out in less than 15 minutes. The staff is always helpful and I never feel rushed to place my order. They also open it, so that you can check it before you leave. If you want good wings at a good value, I highly recommend making a quick stop here. They can get really busy at times, but they are usually pretty quick and the restaurant is always clean. I have noticed that since opening back up after the pandemic, you can no longer sit inside and eat. The tables and chairs have been removed. So you can only pick up your order. This is just something to note in the even that you have visited pre-pandemic when they had chairs and tables. Those are gone now. So expect to have to a to go order.

I found Hamburger Heaven online. We provided breakfast for 15 young men (groom & groomsmen)…read more Everyone raved about the food. It was ready for pick up on time and had everything we needed to serve our guests. I highly recommend them.

Food first, thoughts after... Went today for breakfast. SO…read more GOOD. they have the best pancakes I have ever had. It's naturally sweet so no need for syrup. Everything is always fresh and so good. Dreaming of my next hamburger heaven trip!