They could have told me no but didn't! It was 4th down and…read moreseconds on the clock..and Montana, Richard,and Vernon... took care of me. I needed tire repair and was rejected at the uptown store because of time 5:50pm... I made it to the Earl rd store with seconds left and these wonderful Guys took care of me.I rolled up with a screw in my tire and asked a young man (Montana) If he could help me please,after talking to the guys in the office they all came out to tell me yes. I HAVE ALWAYS BEEN TREATED WELL AT THIS STORE!.

Absolutely my favorite go to for tires, brakes, oil changes and other auto work! They gave me a…read moregreat discount on a great set of tires! They are a really group of guys and I always leave with a smile! Thank you once again for a terrific experience

After calling and visiting various tire places, And no one could fix my flat on the same day and…read moreeven tried to sell me a new tire, I stopped at M&M. Not only did they take care of me right away, they took excellent care in taking the spare off, replacing it with my fixed tire and put my spare back in the trunk. Super reasonable, and straight shooter. I will ship here again when I need tires or brake services. Thanks Luis!

Do not take your car here.... I have a brand new car took it to have my tires rotated one guy put…read morethe jack in the wrong place and dented my outside framing... and then they acted like nothing was wrong the owner kept saying it's not broke well it's not broke but it's bent not happy with this place will not go back.

Oak Grove Auto will always take care of you as much as they possibly can. From car sales to service…read moreto repairs, they do it all and do it all well. You won't find an auto shop you can trust more than you can trust the team at Oak Grove Auto.

A month or so ago, I had some damage around the rear wheel well of my brand new F150. I bought the…read moretruck in mid-December, and in late January someone scraped the paint while it was in a parking garage in Raleigh. There wasn't enough damage to report it to my insurance and cause my rates to increase, so in February I took it to Oak Grove Auto to get an estimate on fixing the problem. I expected to be without my vehicle for a couple of days and pay a lot of money for the repairs, but I wanted my new truck to still look brand new, and Oak Grove Auto came highly recommended. They not only gave me an estimate, they ordered a part without a down payment, then painted it with an exact match of Ford's Ruby Red paint (I understand there are 4 different numbers for that paint color, but they made sure they had the right one). When I was ready, I stopped by and they took off the piece that was damaged, so they could be sure they had an exact match, and they called me the next morning to come and have it put back on. In my opinion, they really provided white glove service for just a few hundred dollars. I'm sure if I had taken it to a Ford dealership to make sure I got a perfect color match, it would have cost at least $500 to $800. Oak Grove Auto only charged me $300.01. A quality job well done at an awesome price. Very recently, I got a flat tire on my new F150. The tires are huge and heavy, so after AAA came to change the tire, the next morning I took it directly to Oak Grove Auto to get it repaired or replaced. I had no appointment, but I also had several errands to run on my day off, so I fully expected to have to leave it and run my errands with no spare time (scary thought for me). Much to my relief, but NOT to my surprise, they not only said they could fix it for me, they said if I could wait about 5 minutes, they would check it to see if it needed to be repaired or replaced. When they told me they could fix it, they also told me that if i could wait just 15 minutes, they would fix it right away and put it back on the front wheel and stow my spare. I was ready to shell out about $50 for that, but it was only $10 or $20 (honestly, I think it was only $10 but I'm not definitely sure and I don't want anyone to go there and demand the same $10 price for the same service if I am not remembering correctly). Once again, I have to say these folks really ROCK! They are friendly, knowledgeable, customer oriented, and very particular about doing their work the right way. If you need car repairs or maintenance, THIS IS THE PLACE. I haven't bought a vehicle from them, but I'm also told their used vehicles are reasonably priced and in great condition also. What's not to love about Oak Grove Auto?

Quality service done right the first time and affordable!! Jeremy does a fantastic job..read more

I bought tires here and I love this place and the customer service is amazing December 2025.read more

These guys are great! We were driving through Shelby when the low-air tire symbol popped up on the…read moredash. We are from Rutherford County but have lived out of state for 40+ years. We simply did not know who to trust to help us out. We pulled into Alray Tire and those guys helped us without hesitating even though they were already very busy. They were friendly, took care of patching the tire and within a half hour we were back on the road. If we should be in the area and need help again, these guys are who we will turn to.

Manager Attitude is rude. Her name is Brittish She gives orders when talking to customers. I don't…read moreknow if she is like this all the time, but this was my first and last interaction with her. This is the one in Shelby NC.

We are ultra-impressed with O'Reilly Auto Parts. On a busy Saturday afternoon, we needed to call…read moreseveral locations looking for a specific small toy whose brand they are known to carry. Each and every employee we spoke with took such time and effort to kindly and professionally search for the specific item we needed. How extraordinary it seemed to speak with many individual employees at several area locations so willing to assist us. We will be new customers going forward and hope that O'Reilly's management teams will recognize the competent employees they have hired in Shelby!