One of the female employees behaved in a rude, immature, and unprofessional manner. I witnessed her…read moreverbally berating a customer who was merely attempting to purchase gas; he did nothing to justify such conduct. This behavior demonstrates a troubling lack of professionalism and emotional maturity. Employees who are unwilling or unable to treat customers with basic respect should not be placed in customer-facing roles. The situation was further compounded by the immature response of other staff members, who appeared to find the incident amusing. I have lived here all my life, and I am deeply ashamed that a business in the city I call home would tolerate this level of misconduct. Shame on you Arco of Redlands on Redlands Blvd and Citrus Ave.

Located on the corner of Redlands Blvd and Citrus…read more My husband needed to fill up his tank so we came here. Prices are rising for the gas. It's convenient to pay at the pump. I went inside to buy a lottery ticket because it was over $300 million. Wish me luck!

I always have a great experience at Redlands Shell. It's honestly my go-to spot because I can…read moreliterally do everything in one stop. Wash my car, fill up on gas, use a clean restroom, and grab my snacks and drinks before heading out. The location is super convenient, right off the main road, and it's always clean and well-lit, which makes me feel safe stopping by anytime. The pumps work quickly, the car wash does a great job, and I've never had issues with payment or long waits. The convenience store is stocked with all the essentials, and the staff is friendly and helpful every time. If you're in Redlands and want an easy, efficient stop where you can take care of everything at once, this is the spot!

They stole my fuel rewards and couldn't figure out how to give it back. Talk to MULTIPLE people and…read morethey've had the same issue. Do not come here. Go to the other Shell in town. Never had this issue there.

ympathize with you having to work a double shift, and I understand you may be tired or frustrated…read more However, that doesn't give you a reason to be passive-aggressive or mean toward a customer. I was simply trying to make a purchase and didn't deserve to be treated that way. I was even told not to come back, which I felt was completely unnecessary. I see this location already has several negative reviews, and while I may delete this later, I wanted you and management to know about my experience. I wont say ya name ;) I know the system can be frustrating.

Came to get Gas and snacks, gave the old lady with bead earrings and glasses, 100, she was short 20…read morefrom the change , asked nicely she was short, she asked her coworker to check the camera , I said it's no problem , but they took forever and I'm guessing they couldn't even figure the cameras out which is crazy, so she just said she's going to trust us which was ok but why have me wait there for almost 30 mins and be rude from the moment I walked in . I was being easy with her because she is older and seemed exhausted, but she was rude to other customers aswell , I pray for her but I don't think she should be working there isf she's letting her personal problems affect her at her work, especially if she's dealing with money and people are just trying to go in and out

This gas station is popping. They got perfect customer service. LULU MARYBEL MARYLU AND JENIFER…read more They have fresh food and drinks they also have a grade A in the front window. So that speaks for its store . The car wash and gas prices are awesome . Looking forward to go back soon . Thanks

No restroom....out of service, but no sign on the door. There are so many gas stations that don't…read morefix their restrooms when broke...not good

This shell was one of the stops we made when on our way to Joshua Tree. We stopped for Snacks and…read morerestroom break. The gentleman behind the counter was nice and welcoming. The kids grabbed a few snacks and souvenirs prices where not bad at all. They have 8 Gas Pumping stations and price is good.

Overall, I feel like the management here runs a fairly tight ship and the employees, with one…read moreexception, performs on a professional and curious manner. But, there is one employee that works nights. She's kind and she works hard but her is skills need improvement and she has the tendency to close the store well before the stores posted business hours dictate that she should.

Tasty Chicken dangerous! They do not keep their chicken at the right temperature. Stay away!…read more Their customer service sucks. Nancy the manager told me to come in and get a replacement and then told her employee not to honor her word since she wasn't there. Had to challenge the charge vs having them take care of it. Chance food poisoning eating their tasty chicken. Stay away! Bottom line don't shop here, get gas here or anything! You will regret it! Nancy told me over the phone that because I left this factual review they are refusing business to me. Wow!

FALSE ADVERTISING! This gas station has signs all over…read morestating that if you buy an $8 car wash then you get .20 cents/gallon off of fuel. So I pulled in and bought the $16 car wash, then i brought the receipt up to the counter and asked them to honor the deal, which he wouldn't do because apparently, even though it is stated NOWHERE, you're supposed to but the gas first. I asked him to ask his manager so he called someone on the phone and then told me that they still wouldn't do it. So i left the drinks and snacks on the counter and walked out and I got fuel at a different gas station where they don't advertise falsely. This place is deceitful and didn't honor their advertised sale. I will not be back here and I'll tell everyone i know in the area about their shady business practices. Zero stars.

Extremely clean!!! Very clean restrooms too. Excellent job on keeping it very nice!!!!read more

This is my least favorite gas station in state they have terrible service and kicked my brother out…read moreof the store for looking at candy bars seeing witch one he wanted.price is to much high 40c higher price on street . manager David is Ashol . All cashier is so Rude . Store is dirty . Parking lot is full Off Homless . Scare to stop by .carefully guys

I made a quick stop to wash my car and I was happy with the result, my car came out clean, for only…read more$10 dollars, the man outside drying your car was very friendly and smiled the entire time, he was great, I will definitely by coming back. The place is clean and all vacuum stalls were free of trash.

If I had done a drive-thru car wash it would have been $30 cheaper and of the same quality. They…read moredont clean the inside of your car aside from a poor attempt at a vacuum job. Also, the attendant when you pull in was rude, for their prices I would assume you would receive more service. I regret spending my money here.

I've been coming here for years. One of the pumps literally…read moreleaks gasoline onto your car and I told them about it months ago and no one fixed it. After spilling gas on myself I noticed there is no soap in the bathroom and no hand sanitizer on the premises. A man who I assume is the owner told me they have no soap and they have no hand sanitizer. And told me to BUY hand sanitizer. After telling him that I just need something to clean my hands he refused, gave me attitude, and was incredibly rude. One star

All the bad reviews are incorrect . Cheaper gas station & cheaper then Costco & sams club .around…read morehere . Walking beer cave . Liqour. Tobacco products have best price in town . RV accessible & truck .

Zak has owned this 76 station since the early 90's and takes very good care of it. I used to get…read moreoil changes and new tires back in the day. Now it's primarily gas pumps and a food store with plenty to choose from. I saw a senior citizen pull in for gas and the attendant (Willie) went out to pump her gas, do her windows, and check her oil. Haven't seen that since the late 70's. Zak cares for his customers and all the equipment works perfectly. During the night they are closed but you can still pump gas using your credit card. And they'll even leave the light on for you. I might add the coffee is excellent.

Staff was courteous and professional at my request to fill up my gas. The instructions for filling…read moreup my tank at pump was straightforward and was not a hassle. Process to fill up was quick. I would get gas at this station again.