Tragic. I would give a negative star if I could. Took my dog…read moreto them for more than a year, no problem. Then, after a routine 6-week grooming, I picked him up. I notice he had a small tuft of hair on his tail that looked odd, but I just figured he had nipped at an itch. I was not told of anything happening during his session and even called, once I notice it was bothering him, to see if maybe a new shampoo had been used that was causing irritation or other dogs were having reactions to something. I was assured nothing different had occurred during his grooming. I was never expecting what came next. Two days later his tail had become super irritated and was losing fur due to his chewing on it. A couple of more days of his not responding to anti-itch meds and a cone, and I went to my vet. She discovered his tail had a 'guillotine' cut at his base, where the tuft had been, and the blood vessels were severed, like something heavy had dropped/shut on it. His tail was dying. After daily treatment, meds, and artificial skin attempts he literally ate his tail. $1500 later and major trauma to my pet and my family, he is recovering now with a bobbed tail. Throughout this entire devastating experience, the groomers never admitted to the chance that something happened during the grooming and at one point suggested I might have shut his tail in my vehicle's door! Really?!! All I know is that he went in as usual: beautiful, happy, and healthy. He came out with a dying tail.

Can't get in touch with anyone! I've sent an email inquiry & have left two voicemails over the past…read morefour days asking to be contacted for a new client quote....NO RESPONSE AT ALL!!

I had a very disappointing experience with Dr. Gilsleider at Claremore Animal Hospital…read more I called the after hours emergency line because our new bottle calf had collapsed, had gray, tacky gums, was weak, lethargic, wouldn't drink, and couldn't stand. As a first-time bottle calf owner, I was scared and called for professional guidance. While Dr. Gilsleider offered a few suggestions, I had no experience with bottle calves and needed someone willing to explain and help. Instead, he was condescending, rude, and made me feel like an idiot for even bringing the calf home. After that conversation, I called Pryor Veterinary Hospital and spoke with Dr. Messersmith, who was compassionate, came to our house, performed a thorough exam, and determined our calf had a severe congenital heart murmur. She explained that euthanasia was the most humane option to prevent further suffering. I'm grateful I sought a second opinion. Had I relied solely on the advice I received from Dr. Gilsleider, our calf likely would have continued to suffer unnecessarily. No one calling an emergency veterinary line should be made to feel small for asking for help.

I had just moved to town and my cat that I had for 13 years became very ill. I called in the…read moremorning and was able to get her in that morning. It ended up that I had to put my sweet Kitty down and everyone was so nice. I cried my eyes out and they were all very sweet to me. I will definitely take my dog here and highly recommend anyone to bring their pets here!

On 8/21/2025 my grown daughter took her older husky mix dog to The Ark Animal Hospital in…read moreClaremore, Ok. She has been taking her there for 6 years! My daughter stated that when she dropped her off that morning around 8:00am she was fine, her normal 13 year old self. Walking, riding in the car, looking out the window, and breathing normal. Her dog was scheduled to get her rabies shot, a bath, and nail trim. During her time there the staff told my daughter that she needed her ears cleaned. She said ok, do it. When she picked her up she was told that they had to have several people hold her down to trim her nails. I'm sure that was also true about cleaning her ears as she hasn't had that done often. When her dog was walking to the car after being there she walked very sluggish kind of like she was drunk. She asked if they gave her anything to make her feel/act like that. They said no. She couldn't jump on the back of the car like she did on her way there. My daughter had to pick her 83lb dog up and put her in the back of her SUV. She drove home, with her whining with every bump the car hit. My daughter had her husband look at her, he said she's not good and to take her back to the vet. So that's what she did. The vet came out and looked at the dog, and kept telling her she's just old and this maybe the end just to take her home and see how she does. He padded her on the back and said I'm sorry. He did suggest a couple things like give her electrolytes. I was on the phone listening to their entire conversation. She asked if there was anything they could give her to help her. He said well we can take her back in and draw blood and see what's wrong, but that's going to cost more money. (WHAT?!??) My thoughts were you guys did this to her dog, and that's what you tell my daughter, either pay more money to figure out what YOUR CLINIC did to my daughters dog, or take her home and see if she lives or dies. Well not really knowing what to do she took her home, tried to give her electrolytes, because that's one thing the vet did say to try. She was so upset that my husband and I went over there. Her dog was literally laying on the floor on her side breathing very deep and slow like she was going to die any second. We managed to get a few syringes of Gatorade in her, and she wouldn't take any more. She wouldn't eat anything. I read online that if we couldn't get her to eat and drink she would definitely die, so we continued to try, and she wouldn't. Thank God we have my other daughter who works at a different clinic in a different town, and I called her to get her opinion, she said she definitely need fluids, so she came over and gave her a bag of fluids. Along with that my daughter called Ark clinic back and just gave them an ear full, after that call they told her they would give her 2 meds for her for free. She got the meds and after she saw that she was doing a little better after receiving the bag of fluids she gave her the meds. It took her 3 days to come back from the vet visit at Ark. I normally only write reviews if they are positive, but this is something others need to know if they have an older dog. Older dogs can't endure having a lot done to them like the younger dogs can. It totally stressed my daughter's dog out so bad that if she hadn't been given that bag of fluids, we would have lost her, all because of a vet visit that was supposed to help her.

I wish I could post pictures . my cat was sent home to me wrapped in a towel , dried shit and turds…read morematted to his tail and his back legs and everywhere else u could imagine . ALL around his neuter incision . very unprofessional and didn't offer any kind of help regarding the situation . front desk lady was incredibly rude over the phone , their excuse to not cleaning him and letting him sit in his own shit for HOURS mind you , was because he was 'aggressive' . do NOT take your pets here .

Dr. Potts is amazing! I trust her with all my pets. She is always up front and does everything…read moreshe can to save money, avoiding unnecessary procedures, something I appreciate since I've had vets in the past who rack up as many charges as they can. She keeps our dogs and cats healthy and I really appreciate her.

A couple months ago I made an appointment for my 3 dogs to get their teeth cleaned. I was quoted…read more$160 each which did not include extractions or meds. A week before the appointment Cassandra called me and asked to change the appointment to the next day. I had no problem with the date change, and we went over the procedure again and the cost. Once again, it was $160 which did not include extractions or meds. During this conversation I was told to fill out the forms on-line and if I needed help to call. As it happens I needed help with the forms so I called Blue Starr. This time it was Rachel who answered the phone and I asked her a question. She didn't have an answer and said she needed to ask someone else. Rachel had thought she had put me on hold but she didn't. As I listened on the phone I can hear her mocking and making fun of me for needing help. After listening to this I said "I can hear you" and immediately I was put on hold. Ashley came back on the line and apologize for her co-worker. I was very upset and couldn't understand why someone would act that way. Extremely unprofessional. I talked to Cassandra about this and she helped me get the forms submitted. She then emailed me a price sheet. However, on the price the cleaning price had jumped to $220, so I called emmediately. Cassandra explain due to inflation the prices have gone up which I understand, but they needed to honor their original quote. At first she said she will talk to the Vet and than she said she will make the decision to honor what I was first quoted. The day after the procedures I look at the bill which was over $1100, and noticed they didn't honor the original quote for the cleanings. I called and talked to Cassandra. Funny that now she doesn't remember having any conversations with me and basically told me I was lying. THREE times I went over the price and now she just happens to lose her memory. She put the vet on and I had to explain that the only charge I am questioning is for the cleaning. I was quoted $160 three separate times and she thinks I misunderstood? Ludicrous! First, I endure a nasty employee and now they refuse to honor what they quoted me THREE times! They have now lost another customer for all of the GRAND TOTAL of $30. I have had animals all my life and have never come across a vets office this disorganize, nor have I ever been treated with such disrespect. Anyone who still decides to go to Blue Starr make sure you record everything and I do mean everything to protect yourself.

My wife and I have followed Wildheart online for years and have always wanted to visit. On our…read morerecent trip to Tahlequah, we realized the ranch was not far away. We booked a cabin and added time to our road trip to spend some quality time with quality people. First, the cabin is adorable and very nice. The animals are so well taken care of. Spotless facilities cleaned daily. The clinic is impressive with its cleanliness and supplies. But here is where Wildheart shines: the wonderful, caring people. Annette, Dan, Katy, and all the volunteers are so dedicated to helping any and all animals that come their way. It doesn't matter how small or in what condition, these kind souls care for each animal equally and with compassion and skill. The energy on the ranch itself is vibrant. There is life everywhere you look. There is peace all around. Words cannot express the feeling you get here. Dan is a wealth of knowledge and on our tour gave us amazing tales of history of the land and people. Our minds were blown! This was a bucket list item for my wife, and now we definitely want to return again and again. Thank you, Annette and Dan, for this wonderful experience!

During the destructive Fathers Day wind storm a couple of years ago we discovered an injured Kite…read morebird amongst all our downed tree limbs. Wild Heart Ranch eagerly accepted it to rehab.

Dr. Roberson is a skilled veterinarian with the willingness and ability to communicate clearly…read more with the owner.

Great experience for my Australian Shepherd Lucy for both grooming and boarding. The location is a…read morebit out of the way, but definitely worth it! She treats Lucy like she is one of her own dog family. The board is facility is great - roomy, clean and comfortable.

Sharon has been Little Fox's guilty pleasure ever since we first adopted him. She understands his…read moremoods and he loves getting treats for being a good dog. Her shop is busy but she the time for conversation and advice. She does a good job on my little, self-important Pomeranian.

The staff is wonderful and really good with my dogs! I appreciate being able to show a photo of the…read morecut I'd like for each dog, and it's the cut completed!

They genuinely love the dogs and cats!! They do a terrific job and I highly recommend them!read more